"Don't just TAKE OUR WORD FOR IT"
Once they have their e-bike, what are people saying about EDEMO Electric Bikes & Riese & Müller?
We know that Riese & Müller electric bikes are the best e-bikes on the market.
Which is why at EDEMO we only stock and sell Riese & Müller e-bikes.
We also strive to be completely different to any other electric bike stockist in the UK by offering an enthusiastic and friendly service, from the first moment you get in touch to when we hand deliver your e-bike, and beyond.
But don’t take our word for it.
Here’s what some of our customers are saying about Riese & Müller e-bikes and the EDEMO experience. Pay particular attention to what Hari has to say in this forum about his EDEMO experience.
Get in touch to book a telephone or video appointment, or to arrange a test ride.
Excellent
5.0
Efriandika Pratama
I just purchased a riese and muller e-bike. It was a excellent service and great quality. It was delivered directly to us in Edinburgh. Dan and AJ are very kind to help us in every aspects. They’re also friendly and knowledgeable. We also got awesome discounts and bonus. Thanks guys.I am definitely going to purchase another bike at edemo in upcoming months.Edemo is highly recommended
Response from the owner: Thanks so much for the lovely review! We hope you have many happy rides on your new bike and will pass on your kind feedback to AJ and Dan.
David Barker
Excellent Customer service. Friendly, helpful, detailed, knowledgable and unrushed.
Response from the owner: Thanks very much, David, for taking the time to leave us a very kind review - much appreciated.
Nigel Hunt
I recently purchased a R&M Charger 4 Mixte from Edemo and the whole process was a very enjoyable experience. A friendly and professional service from the initial test rides, through ordering and delivery; Dan and AJ certainly know their stuff. Edemo are to be highly recommended. Well done.
Response from the owner: Thanks very much Nigel. Wishing you happy riding on your new Charger4!
Jayne McKinlay
Incredible service from start to finish. Great drop off and advice from AJ. Thank you Edemo!
Response from the owner: Thank you very much Jayne, great to hear. Happy riding!
Lee Harris
Amazing service and great knowledge which was very helpful when choosing the model best suited for me. If you want a high end e-bike this is the place to go to!
Response from the owner: Thanks for the great review Lee, much appreciated. We hope you enjoy your bike. 🙂
John Nicholls
I thought staff went above and beyond to held me out with purchasing a new charger for my bike . Very impressed. Highly recommended.
Response from the owner: Thanks John, we really appreciate you taking the time to leave us a kind review.
Garth Bushell
I purchased a bike from EDEMO and throughout every part of the process they were amazing, helping me choose a bike, letting me test all the configurations, ordering the bike and keeping me informed and at the end of this process I’ve ended up with an amazing bike that is perfect for me. AJ was particularly helpful answering my constant stream of questions about the options and bikes available and working with Riese & Müller and Enviolo to enable me to have a special custom build that met my requirements. They even offered to pop to my house to fix an issue I’d caused by me fiddling with my bikes configuration.I was initially suspicious of the all 5 star reviews but they are totally deserved and I would unreservedly recommend EDEMO for all your Riese & Müller bike needs.
Response from the owner: Thanks Garth, this is brilliant to hear and we'll pass on your kind feedback to AJ. Happy riding!
Will Garton-Jones
I recently bought a Superdelite and a Homage from Edemo. The quality of the products is a good as you would expect for the price and the service from Edemo was exceptional. Riding electric bikes as capable as the Riese Muller ones is really a completely different experience. I also ride a Thorn Nomad, an excellent comfortable unpowered expedition bike - on long UK rides (50 miles+), I tend to average around 9mph. On the Riese Muller bikes on similarly long rides, I tend to average around 14 to 15 mph in much greater comfort. Going uphill is an easy enjoyable experience leaving you with plenty of energy to crack along on the flat and with very free running wheel bearings, it zips down hills which, with the full suspension, feels very comfortable and controlled even at 35 mph+. If you are thinking of an electric bike and can afford the pricing, the Riese Muller range and service provided by EDEMO are both excellent and well worth it.As one tends to write a review too soon after purchasing to have really given the bike a good thrashing, I thought I should update this one. I’ve done nearly 3,000 miles on the Superdelite now on all sorts of terrain from hillside to tarmac and have no reason to change anything I have said above. In fact, if I could only keep only one mode of transport (I currently have 3 cars, a lorry, 3 bikes and a gyro plane), the Superdelite would be it. So fill your boots, get a Superdelite Rohloff with all the extras…..
Response from the owner: There's nothing better than climbing up a hill on an e-bike without breaking a sweat! Thanks for the lovely review, Will. Enjoy your bikes 🙂
John Blixt
I was looking for a very specific part and received friendly and helpful advice even though I wasn’t initially going to buy anything from them. I eventually did buy something and, as expected from a great business, they were great to deal with and everything was to my satisfaction. Highly recommended for Riese and Muller products. Thank you!
Response from the owner: Hi John, that's great to hear. Thanks very much for buying from us and for taking the time to leave the excellent review.
Andy
I recently purchased a Tinker2 from Edemo online. Even though my purchase was remote the service I received was 1st class. I was offered excellent advice and guidance both before and after my purchase and shipping was really prompt. The bike arrvied set up and in perfect condition. The Tinker2 is a brilliant little bike which i have been using on my daily commute. Its superbly designed and puts a huge grin on my face. Highly recommended.
Response from the owner: Thank you for choosing Edemo for your Tinker2 purchase and for taking the time to share your positive experience! It's fantastic to know the Tinker2 is enhancing your daily commute and bringing a smile to your rides. We agree, the Tinker is a lot of fun! Thank you 🙂
Ben Osler
Edemo bikes' customer service and attention to detail is second to none. I dealt with four different people and every one of them was courteous and helpful. My order was taken quickly and efficiently and the few questions I had, about the various options, were dealt with fast. So buying the bike was a very smooth experience. The very friendly guy who delivered it to me, explained at length how it all worked, and answered any questions that I had. It was an excellent handover experience.I went on several short rides around the block today, around a small park opposite me, where there is rarely any traffic. I just wanted to get a feel for the controls and various levels of assist. I also fine tuned the saddle and handlebar heights.All I can say about the actual bike, a Riese & Muller Nevo GT Rohloff, is that it made me feel like Superman! A road around a small nearby park is perfect for testing, because it is spread over a steep hill. I was able to get a good feel for changing the gears to cope with the different inclines, as I went around, and I was amazed how easily I was able to cycle up hill; something which will be so useful in a coastal town with steep roads everywhere. After about 10 minutes of riding, and when I felt confident enough to control it well, I actually found myself enjoying going uphill, more than going down.I have a small knee problem and was starting to struggle with my ordinary push bike, so this eBike is a godsend. From the short time that I've spent with it, I can tell that it's going to be a life changer. When pain becomes a deciding factor in riding a bike, one starts to ride less, and the difficulty I had, getting over the high bar on my push-bike, was causing me to abandon it at times. Now I'm very confident that I'll be out and about more, enjoying the lovely landscape we have here, and the fresh air.So thank you to Edemo Bikes for giving me such a pleasant experience - something I'm not generally used to, from UK companies. I hate to say it, but although we have moved on a bit, from the "Fawlty Towers" service that we once had, we still don't generally come anywhere close to other countries. In my opinion, Edemo is an exceptional UK company, with knowledgeable people and excellent customer service. What's not to recommend?
Response from the owner: Thank you for sharing your experience with us. We're thrilled to hear that you've had a great experience with us and how the Riese & Muller Nevo GT Rohloff has positively impacted your cycling, especially with your knee concerns. Thank you for the very kind feedback and happy cycling!
Steven Ingarfill
Have to say EDEMO E-Bikes have been exceptional AJ in the Bristol branch was most helpful and knowledgeableI ordered a Super charger which was delivered home ahead of timeVery pleased thank you all
Response from the owner: Thank you, Steven, for the excellent review. We've passed your kind feedback on to AJ. Happy riding on your Supercharger!