Warranty and Aftercare
We want you to be completely happy with your electric bike.
Buy with Confidence
We want you to be completely happy with your electric bike.
Which is why we offer a complete satisfaction guarantee: 5 days or 100 mile (whichever is earliest) .
That means if you ride your e-bike for 5 days and you don’t absolutely love it, or you get 100 miles of riding under your belt and you’re not really feeling it, return your Riese & Müller e-bike to EDEMO and we’ll give you your money back.
It means buying an e-bike from EDEMO is completely risk-free.
Riese & Müller also offers a number of warranties too for peace of mind:
- Individual accessories and components have a one year limited warranty.
- While Bosch components carry a two year warranty
- And the frame a 5 year warranty against breakages.
The team at EDEMO also offer an unbeatable level of aftercare too.
So if you have any questions about your e-bike or any problems at all, or you just want recommendations about kit, give us a call.
We’re always happy to help.
What do people say about EDEMO's service?
Good, friendly service from EDEMO
I am really pleased with the service, which began with the test ride in Nailsworth followed by a trial of the bikes at home in Bristol, and finally to the delivery and handover.
I am delighted with the bike and would not hesitate to recommend both Riese and Muller and Edemo, who were very patient, friendly, accommodating,knowledgeable and helpful!
Thanks Dan and AJ
Highly recommend bike and Edemo.