Why choose EDEMO?
From ordering to adventure from as little as five weeks
Buy with Confidence
We’re an official Riese & Müller UK dealer, Experience Store and Test Centre where you can try any model. Which, in a nutshell, really means we know everything there is to know about Riese & Müller.
Built especially for you
Every Riese & Müller electric bike is designed and built precisely to your specification using precision German engineering. And there are a staggering 12,000 combinations to choose from.
You can buy your bike off the shelf, but with 12,000 variants available it is unlikely to be your dream bike. We encourage our customers to factory order their bikes after a conversation with one of our experts.
Made to order
Once we’ve talked through all your different options and you’ve settled on a model, we place your order with the Riese & Müller state-of-the-art factory in Mühltal near Frankfurt in Germany.
Fully refundable deposit
At this stage you pay a fully refundable 20% deposit. So if you change your mind at any time, you get your money back.
Track delivery date
Riese & Müller issues a unique bike code, which lets you monitor the forecast delivery date through their website. About 450 bikes are hand-built in the factory every day and the engineers aim to build your bike in about a month.
Not mass produced
Every e-bike has an owner and every individual order is carefully assembled using a team of experts. It’s not unusual to see a number of engineers all working on one e-bike at the same time, fitting specific components.
Free UK Delivery
As soon as your electric bike arrives in the UK, we get in touch to organise delivery. And the good news? We deliver for free anywhere on the UK mainland, from Cornwall to Scotland.
Free Set Up
All e-bikes are delivered by an EDEMO mechanic who sets up your saddle height, levers and suspension and runs through all the controls with you. We even take away the packaging and show you how to register your warranty. So all you have to do is jump on and go for a ride.
Complete Satisfaction Guarantee
We offer a complete satisfaction guarantee: 5 days or 100 mile (whichever is earliest) .
That means if you ride your e-bike for 5 days and you don’t absolutely love it, or you get 100 miles of riding under your belt and you’re not really feeling it, return your Riese & Müller e-bike to EDEMO and we’ll give you your money back.
It means buying an e-bike from EDEMO is completely risk-free.
Get in Touch
Get in touch to book a telephone or video appointment, or to arrange a test ride.
Don’t just take our word for it
Bob Cole
13:51 11 Oct 21
After looking around extensively and reading plus viewing many many YouTube reviews I decided on... EDEMO and the R&M brand as being the most suitable for my needs. In the first instances Dan’s information in YouTube form and also his very comprehensive briefing paper that you can download cleared up many points and doubts. After a brief chat on the phone I decided to visit his shop along with my partner to see and try out the bikes.Have to say his presentation and response to pre prepared questions was really professional, we weren’t rushed and got to try out a try a few bikes. This was the deciding set of factors for me. Someone who understood what he was selling and believes in his product. Conclusion was the Homage was ideal for me and my goals and leisure riding as a road bike (and trails) and fitness machine plus ! my partner elected for the Swing3 which I haven’t planned on, initially.The bikes were both factory orders and came through quicker that expected, and we soon had the technician AJ at our door delivery the bikes and going through the set up and checking the fit etc. Really helpful.Ok, R&M are expensive but I think they are value for money - you might save a bit by lowering the specification but I am glad I went with the ‘fully loaded’ version of the Homage. Riding at night is I have to say is a lot safer than my previous bikes.read more
Sree Kumar
17:08 08 Oct 21
Recently bought Reise and Muller Superdelite through Edemo cycles. Dan was excellent with his... advice and guidance. Took his Demo cycle twice (on different occasions) to experience the cycle. Really smooth and comfortable to ride. He went through my queries pragmatically and professionally. I ordered the cycle few weeks after, reading up further and going through my discussions with Dan. The cycle was delivered by his colleague AJ at my Home. Kept me updated on all aspects of delivery. Overall very professional and excellent service. Dan has also continued to keep in touch with advice and tips. I would certainly recommend R&M Superdellite, and Edemo for the experience. Have been using it on and off road- a truly different experience from usual electric cycles!! Thank you Dan & Co.!!read more
Steve Thornton
20:58 06 Oct 21
If you’re reading this then you are already quite a way on your journey into owing a Riese and... Müller bike. No doubt you’ve scoured the internet for info, shortlisted brands and watched umpteen videos just like I did this summer. Let me assist you by fast forwarding to the point where you’ve mentally committed to spending extremely serious money on a bicycle but now need the very best assistance to help you select the right machine, frame size, make comparisons, test ride alternative models, choose only the accessories you need and not the ones you don’t…..and to do all of that in the most friendly, stress free and informative environment where there is no such thing as a silly question, where you are actively encouraged to take another spin just to make sure, where you’ll meet a quite unique owner whose approach is to best understand what you need and help you separate that from what you think you want. And by that I mean Dan will not push the highest spec, most expensive machine at you at all. I made an 8 hour round trip to visit EDEMO from the North West and had a bunch of pre conceived ideas about what I wanted. I’m now the owner of a bespoke Nevo 3 that has been built to my exact spec, delivered to the door by the man who put it together (the wonderful AJ) and given the most comprehensive handover and all for no extra cost. In my experience this is a unique approach to sales and I can only wholeheartedly recommend that you make contact with Dan and take the trip to Nailsworth because quite frankly if you are serious about owning one of these amazing machines then don’t put your time, trust or hard earned cash into the hands of anyone else in the UK.Happy Riding!PS - one personal recommendation: when it comes to selecting which onboard computer display system to go for then choose the Nyon every time if funds allow - the built in GPS is a game changer and once paired with your smartphone and activated via a Bosch app it can also act as another form of lock for your very expensive machine by rendering the drivetrain inoperable once the display is removed and popped into your pocket or bag (effectively becoming an electronic key - there is a one off in app purchase fee of £7.99 for this - peanuts when you think what it might save you!!)read more
Paul Wilson
08:14 04 Oct 21
Fast, flexible, friendly and informed. I recently bought a Reiss und Muller bike via EDEMO and... they made it super easy, including bringing it to my house to make sure everything was customised to me. Its a meaningful investment in some fairly sophisticated kit, so the personalised experience gave me the confidence to press ahead knowing I could get help from experts. The bike is truly amazing - I've never ridden such a quality piece of kit before. And knowing I have a knowledgeable team behind my choice is reassuring.read more
Stinky Butt
15:23 03 Oct 21
Hi, just like to say what a great experience purchasing my supercharger 2 from Dan and his team at... Edemo, after ordering was kept informed upto the time of delivery, I went to pick up my bike from the shop, but Dan offers home delivery, that's not to say you bike is delivered in a big box for you to sort out, they will deliver it personally make sure your bike is how you want it and answer any questions you have, here's looking to clocking up the milesChrisread more
Ian Purves
09:29 29 Sep 21
What a fantastic service Dan is a star ... Bikes are fantastic as well!We have been taken by... surprise the difference eBikes make ... still doing loads of exercise (well you can choose) but no puffing up steep hillsread more
M G
21:25 21 Sep 21
Buying an electric bike can potentially be a major investment, which is why you want to deal with... people who are friendly, knowledgeable, sincere, honest and genuinely interested in giving you the best customer service and deal that they can. You also want to deal with people who are quick in returning calls and answering emails and finding answers to your questions. Dan and his team at Edemo electric bikes ticked all of those boxes. I’m glad I trusted my gut instinct and bought my bike through them, rather than my local dealer. Good customer service like this is unfortunately not always easy to find.read more
Mike Travis
09:21 19 Sep 21
Greg N
16:42 14 Sep 21
Managed the order and delivery of my Riese & Müller load 75. Great advice on “best spec” for my... needs, and keeping me informed throughout. Several delays by R&M (not EDEMO’s fault) but the team were very honest and open on expectations.read more
Deep Thought
10:33 09 Sep 21
Came across the EDEMO bike shop by chance, had been considering going electric for a while so went... in for more info. Dan was extremely helpful without being pushy, very knowledgeable and had a genuine enthusiasm for the bikes. Was offered a test ride (no pressure), very, very impressed and placed a deposit for a bike the next day. Unlike some bike outlets EDEMO actually provide support for their product, so if you do have any problems they can fix them. Safe to say you can buy with confidence...read more
John Ferrers Dunn
09:36 09 Sep 21
Having been encouraged by a friend to look at Riese and Muller bikes, I made contact with Edemo at... Nailsworth and arranged for a test ride. In brief the courtesy and help shown by Dan the owner and his colleagues possibly exceeded anything I have experienced in 50 years+ as an experienced chartered accountant and with knowledge of being fully involved in running businesses large and small. The test ride was good and the bike was personally delivered to my home by an experienced mechanic who spent around one and a half hours adjusting the settings and going through all the matters that were needed to explain everything about the bike to me. I have owned bikes for more than 70 years so I am not a novice and was able to ask about the things that were of interest to me. So altogether most impressive and satisfying. (The bike is pretty good to!) So strongly recommended if you are looking for a high quality machine with unbelievable service. I am very pleased with my purchase of the Tinker model.read more
Chris Daniels
15:56 03 Sep 21
Fiona MacEwan
14:37 26 Aug 21
Can’t rate EDEMO Bikes in Nailsworth highly enough! Superb service, no pressure to buy. Answered... my endless questions and helped me choose the right bike for me. I’m absolutely delighted with it!Thank you Dan, AJ and Jen.Ps. They they also deliver it at no extra cost - fully set up, ran through all the controls again, tweaked the handle bars and seat to give me the riding position I wanted and got me to test ride it again to ensure I was totally happy before leaving!read more
Anthony Mann
11:12 15 Aug 21
It was a bit of a drive to get to their shop, but well worth it. I got a very clear explanation of... what I needed to know, and a very useful test ride with no pressure on time. Dan was knowledgeable and helpful, and did not try to convince me that I needed more than I did in fact need. As a result of which I bought a bike from them almost immediately. It was delivered to me some significant distance from their premises a few days later (on a day of my choosing) and the mechanic who delivered it was pleasant, friendly, knowledgeable and helpful. He gave me a full introduction to the bike and set it up for my preferences, which basically took over half the morning. He did not leave until it was satisfactorily set up. First class service. I would not hesitate to recommend them to others. And the bike is great - all that I expected it to be.read more
Simon Toomer
08:25 13 Aug 21
Garth Deans
08:45 12 Aug 21
Great customer service. Great communication throughout entire process (from ordering to collection... of bike). Love my Tinker Vario. Big thanks to Dan, AJ & Jen. Still early days, but can’t fault the service received or the Bike itself. Would definitely recommend to anyone looking to get a Riese & Müller eBike!read more
Andrew Meyler
11:33 09 Aug 21
Dan and his team at EDEMO were really excellent, guiding me through the selection and purchase... process with expertise and care. My bike was delivered fully set-up and AJ (who made the drop-off) also provided a detailed explanation of all the bells and whistles ensuring I was immediately ready to go!read more
Geoff Williams
19:52 06 Aug 21
Excellent service from knowledgeable staff who know the products inside out. Highly recommended.
Matthew Stone
10:39 03 Aug 21
Fantastic experience, great staff! Bike was delivered and a full demo/runthrough of anything you... might want to know was given (I have had less thourough handovers with cars). They even helped me with setting up the saddle & pedals I use and made sure I understood and could ride the bike safely. 30 mins after finishing the handover I put the panniers on and left for a week long bike trip, thats how ready for action the bike arrived! The bike itself is fantastic and worth the price, it was easy to ride and is very stable (even with 35Kg extra load). I dont often review; but the service from Edemo was above and beyond anything I thought was possible, highly recommend!read more
Ian Webb
12:34 29 Jul 21
Although not my nearest Riese and Müller dealership, EDEMO have proven well worth the extra effort.... Dan is extremely knowledgeable and his enthusiasm is infectious. He set out to get me the bike that best suited my requirements with no hard sell whatsoever.The overall service I received was as good as you could possibly get, I was kept up to date about my bike and the actual delivery by EDEMO themselves was a complete bike, then set up to my preferences - no big box and do it yourself assembly which I much appreciated.I would not hesitate to highly recommend EDEMO to anyone who appreciates extremely good and highly professional service.read more
James Steynor
09:50 25 Jul 21
Dan is the owner and gives one great confidence in buying what is an expensive purchase. Delivery... was well managed and handover not rushed. I would definitely buy from them again.read more
Liz W
19:20 20 Jul 21
I have bought a gorgeous bike, pale blue with brown leather handle grips. Haven’t ridden a bike for... 30+ years, but it is so easy and the battery assistance on the hills is fabulous. Wonderful staff (Dan) so helpful and walked me through the whole thing. Great to know I can go back for help if I need it and servicing the bike to keep it tip top. Would highly recommend, for inexperienced like me to the very experienced cyclists.read more
Patrick Mills
14:10 19 Jul 21
We arranged to pick up our R&M bikes from Edemo Bristol and cycle back to Cirencester to give them... a go, the bikes performed really well and were a joy to ride. Jen and AJ in the Bristol shop were very helpful and we enjoyed a much needed cup of tea whilst AJ ran through each bike and helped set up my Nyon to pair with my phone so we could load our Komoot route for the ride back. Earlier on in the buying process we visited Dan in Nailsworth and test rode different models and Dan helped us through the numerous options before we placed our order which i then changed delaying the delivery date, my fault but you don't order a R&M bike everyday!read more
Paul Wilkins
15:00 14 Jul 21
We had visited EDemo a couple of years previously when first looking at eBikes. At that time we... thought that the Riese & Müller cycles we rather pricey. Having purchased lower priced (but still none the less expensive) eBikes we can now very much appreciate why Riese & Müller are that little bit more expensive. The build quality is excellent, the bikes are solid and inspire confident riding. The bike is now not just something for an occasional ride, it has now become an alternative method of transport around the local area.Dan at EDemo was extremely helpful and enthusiastic about the product and assisted us in choosing the correct cycles and configuration to create the orders. Riese & Müller are built to order. Of course, there is a little bit of a wait while your cycles are being built but once you have an order number, you can easily track where your cycle is in the manufacturing process.Once shipped, EDemo PDI the bikes and deliver them to you, AJ ensures that you know what all of the controls do and tweaks the settings to suit your riding style.As the old saying goes 'You get what you pay for'. I have to say, I'm not disappointed in the slightest and recommend eDemo wholeheartedly.read more
Kevin Green
15:41 08 Jul 21
Great service from start to finish from Dan, really knowledgeable about e-bikes and gave good... advice. Helped me to select the right bike for me as a replacement after my e-bike had been stolen. To top it all off the bike was available and delivered to my home in Wales in less than a week - Really impressed- well doneread more
Paul Flavell
13:34 07 Jul 21
I have been very pleased with the complete experience of purchasing my e-bike from Edemo. At each... stage of the process, I was talking with extremely knowledgeable and technically qualified professionals. Staff were very patient, understanding and very prompt in any form of correspondence.I have bought many leading makes of bikes (including e-bikes), however I have to say that my Riese & Muller Nevo 3 Vario, from an engineering point of view, is superior (I am an engineer) to anything I have bought before.I am extremely impressed by the amount of time which was devoted to helping me make the correct decision on the exact bike to buy because there are so many options to choose from.The delivery (which was some two weeks earlier than promised) was comprehensive. Each part of the bike was explained in detail to ensure safety, understanding of technical knowledge and complete satisfaction with the bike.I have no hesitation in recommending both Riese & Muller and Edemo to ensure complete satisfaction in making such an important purchase.read more
Louise Tickle
09:35 07 Jul 21
Super friendly service from Dan, who is incredibly well informed about all things electric-bike,... but does the very opposite of a hard sell. He just wants you to get the bike that works best for you, chats you through all the options, explains what it is you're paying for, and what the alternatives are - and I'm absolutely thrilled with the bike I bought.read more
Julie Andrews
12:36 05 Jul 21
Very pleased with my Nevo 3 delivered and set up for me by AJ who arrived on time and spent as long... as I needed to go through all the info and make sure I was happy with everything following a test ride.Prior to this I visited the shop and was impressed by Dan’s knowledge of all the Riese and Muller bikes and the opportunity to try them. Good communication throughout and a bonus was that my bike was available two weeks before the stated date. So far the Nevo is living up to my expectations, great to ride and easy to manage the technical bits.The only downside is that it’s so nice, I have to be much more security conscious than with my old bike!.read more
Hugo Korwaser
20:45 04 Jul 21
Bought a bike from EDEMO, ordered last year and delivered personally 4 months ago. Everything... great. Well looked after, all questions answered and kept informed at every step.Recommend EDEMO and the bike.read more
Stephen Wheeler
15:33 28 Jun 21
We are absolutely delighted with our new bikes from EDEMO. Dan’s advice, when we went to see him,... was excellent and invaluable. It was great to have lots of time to try a few different bikes and Dan gave us plenty of information and answered all our questions in a very friendly and professional way. He really knows Riese and Müller bikes. The bikes are all very different in how they ride and it is so important to get the right bike for the type of riding you are going to be doing and Dan’s expertise is brilliant to help you make the right decision.Jen’s emails were really informative and helpful.AJ was also great. He took real care and time to sort us out when he delivered the bikes and was brilliant to chat with. He really knows his stuff as well. It was also great to find out from AJ that the EDEMO workshop is in Paintworks in Bristol which we drive past regularly to visit the Grandchildren so that is a great location for us when we need support in the future. We feel certain that your after service care will be as good as your original sales care.EDEMO has a great team.We were also very impressed with the EDEMO website and how informative and helpful it was, which is what brought us to EDEMO in the first place, especially as these were the first electric bikes we have ever purchased..We are sure we will have questions as we get used to our new bikes and it is very reassuring to have your offer of support in the future.We will definitely check out your You Tube channel and have a look on Facebook.Thank you very much. We are very excited and looking forward to some new adventures.read more
Richard Weston
10:55 27 Jun 21
First class service from someone who knows his trade well. Answered all my questions and was really... patient. Even delivered my bike over 80 miles and went through all the technical details. Well done Danread more
Andy Tait
15:11 23 Jun 21
Very helpful, knowledgeable and willing to go the extra mile.
Roland Chambers
18:40 20 Jun 21
Dan and Jen were friendly, responsive and efficient. Now I've got a bike I love and a good feeling... that the people I bought it from are right there when I need them.read more
Tim De Bues
09:34 14 Jun 21
Stuart Davidson
10:16 13 Jun 21
Excellent company to deal with.professional, good customer service andwould recommend them.
Gerren Mayne
11:14 11 Jun 21
My quest for an e bike took to me various dealers all of whom wanted to sell me whatever stock they... had, or were about to receive. I finally met Dan and immediately the difference in customer experience was evident. I had the chance to try different models and the various options were explained in detail to me. The whole buying process was seamless and I was regularly updated with delivery dates. As I bought my bike for an adventure, I opted to pick it up (I was offered delivery to my home) from their Bristol store where I was given a full explanation of the bike and a really comprehensive fit. I then rode my new bike home via Bristol, Bath, the Kennet & Avon canal to my home in Wiltshire. I am delighted with the bike and have already recommended Dan and the team at Edemo to a number of colleagues and friends.read more
Hadrian Speight
15:37 06 Jun 21
Great service (and the very best bikes) from start to finish. Dan Radford was vey helpful and... knowledgable and allowed me to take test rides on the bikes of my choice. We were then able to select from all the options to get the bike that suited my specific needs, and sizing, even down to including non-standard items at my request. The ordering process was clear, smooth and prompt, and a few weeks after placing my order my bike was delivered to my door and set up for me on the spot. Throughout the process there was always some one ready and available to answer any queries I had. Brilliant service and wonderful products. I could say more but I’m off for a ride…read more
Ian Proffitt
12:34 04 Jun 21
Excellent service from ordering to hand over.Kept me updated on the progress of the bike and Jen... opened up the workshop for me to collect my bike on a Saturday.Thank you for your serviceread more
Lucy Mitchell
11:11 30 May 21
Ordering during COVID19 was made easier by video. Great advice. They made some changes for me at no... extra charge. The delivery was way. Comprehensive instructions given.read more
Big Ron
15:05 28 May 21
Thanks Dan and colleagues. Pleasant and helpful, service with a smile.Had the Ebike a week and... rides like a dream.See you around the hills😊read more
Ray Exton
15:34 20 May 21
Bought my first electric bike (Riese & Muller Homage) from this shop. Amazing service and very... helpful in selecting this model. Very satisfiedread more
Maudie Atkinson
14:17 15 May 21
Richard Erskine
08:24 07 May 21
Curious, I visited Edemo electric bikes and tried out some bikes. It was a revelation! I always... have loads of questions, and Dan is the ultimate geek but able to explain things in a clear way. He is really engaging and takes pride in finding the right bike amongst the fantastic range that Riese & Müller make (and can be customised) He isn't trying to sell a large fixed stock; it is a very personal service. I live in a hilly area and the eBike has flattened the hills, and I now can go places I would struggle to reach by car. I am retired and my wife and I scaled back to 1 car. After a year, my wife now also has got an eBike from Edemo, so we can go on jaunts together. These are high quality bikes that come at a price, but you really do get what you pay for. I would 100% recommend Dan and Edemo to anyone curious about getting a quality eBike, and needs expert advice without the hard sell.read more
Andrew Stephens
10:04 05 May 21
What a fantastic experience - Dan took me through everything I needed to know about purchasing the... bike - from frame size to colour and accessories - everything was mapped out including delivery dates and times , Dan personally delivered the bike himself and made sure that I knew all the features of the bike - The bike was just as Dan described perfect - Well done to Dan and his team -read more
Simon Jones
18:35 30 Apr 21
I was supplied with my best ever bike by Dan a rare commodity in that he is knowledgeable, helpful... and decent. The bike , a Delite mountain bike, really lives up to its name in that it is comfortable, robust and exciting to ride. I can’t recommend this shop highly enough.read more
Graham Crockford
12:45 24 Apr 21
Great bike with great no pressure sales. Highly recommend this dealer if looking for the best... (Reise and Muller) then go to the best.read more
Joss Marsh
07:24 21 Apr 21
Simply great service from Dan. He really spent the time going through everything both before and... after I bought the bike. Fantastic set of impeccably engineered bikes to choose from. Thoroughly recommend.read more
Rosie Dalton
12:58 20 Apr 21
Dan has been very helpful from the start. I had to order a bike as they had none in stock in my... size but it arrived really quickly. Dan brought it to my home and when through everything I needed to know. I'm having a few problems doing hill starts on the bike but Dan has been helpful with this too.read more
Albert Hall
11:36 18 Apr 21
We went to Dan for our fab R&M bikes because he delivers to your address and sets up the bike for... the rider. He arrived with the spotless bikes at a convenient time for us right on time. He was helpful and knowledgeable from the first contact.read more
jake Arnold-Forster
13:57 30 Mar 21
Dan was enthusiastic, knowledgeable and responsive. The bike is very good too.
Clive Reid
15:39 23 Mar 21
Dan was extremely diligent in assessing the best model match to meet my aspirations. I had to be... patient while the bike was built but I was regularly kept informed of progress and the final personal delivery and handover by Dan was superb. I live in the North of Scotland.read more
Anita Walker
15:48 20 Mar 21
Dan has a very professional and knowledgeable approach to reise and Muller's e bikes I myself... contacted him with my own thoughts to what I wanted and I visited his shop and further to a constructive discussion placed my order with him every step of the process was made so easy by him would recommend anyone sure or unsure to give him a call by the way load 75 Excellent Thanksread more
Sam Finney
18:29 18 Mar 21
I wish all companies had the same level of customer service as Dan and his team at Edemo. The whole... process from start to finish was awesome. Even after delivery they're always available to provide support, the how-to videos take it to the next level. A service truly befitting the great bikes from Riese & Muller. Now its time to clock up some major miles on my new Homage. If you're looking for a Riese and Muller, Dan is your man.read more
David Cope
16:46 09 Mar 21
I have just bought a Riese & Muller bike from Edemo Electric Bikes and have found their service to... be absolutely outstanding. Everything from my initial enquiry and placing the order to the delivery and after sales service has been first class. I was updated regularly as the progress my order and the bike was delivered to me ahead of schedule. Subsequent questions were answered promptly and with a real understanding of my needs. Dan's knowledge and experience of electric bikes is exceptional. I cannot rate EDEMO bikes highly enough! The summer is ahead and hopefully the Supercharger 2 GT Tourer will be racking up the miles - it is a joy to be riding a bike of real quality!read more
oscar burnett
15:41 05 Mar 21
first class experience buying our Riese and Muller bikes, excellent and informative website, with... great communication from Dan with regard to queries and follow-up.read more
Ian Crammond
19:21 17 Feb 21
Very happy with the excellent advice and service Dan provided throughout. Edemo is a small company... offering a friendly and professional service that I have no hesitation in recommending.read more
Caroline Tatham
22:20 07 Jan 21
Fantastic service from Edemo right upto and including delivery. Highly recomended. I love my new... bike and the whole process was made so much easier with the help and support I got from Edemo - thanks so much.read more
Tiggy Greenwood
08:56 25 Dec 20
A great start to new bike rides! Dan gave me good clear advice, without being at all pushy as well... as a chance to test ride.My bike is WONDERFUL! I used to ride a lot when I was younger, but since hitting my 60s I've been daunted by the hills. Now I'm riding all over the place again - off to do the shopping (20 minutes away) bringing parcels back in my pannier, or just for the joy of getting out, hills no problem.A huge thank you to Dan who made it all so easy and straightforward.read more
Jon Eskdale
13:08 18 Dec 20
Always very helpful and accomodating.If you are looking for a Riese & Muller bike - this is the... place to go.Visit the shop and you also get to enjoy a trip out to a lovely town in the Cotswold.read more
Michael Kemper
11:53 02 Dec 20
Fantastic service prior to purchase and, perhaps more importantly, also after sales. Example, once... I got my phenomenal Riese and Muller bike, I was unsure how to take off the rear wheel (in case of punctures), so asked. I was promised a video on how to do this, and the next day I didn’t receive 1 video, i received 4 (how to remove rear wheel, how to remove tyre, how to put the tyre back on and how to re-mount the rear wheel. Great stuff! I can recommend EDEMO whole heartedly!read more
Ben Winfrey
16:17 10 Nov 20
A brilliant experience getting my Riese & Müller e-bike. I was able to arrange an extensive test... ride of various models, and Dan was extremely capable and answered all my questions. He checked stock availability very quickly and stayed in touch through email all along. He was also never pushy, I guess he doesn’t need to be when the bikes are so good! He’s clearly a great enthusiast for the cause too. He took me through the whole bike when I collected it, including how-to’s on everything necessary. I would definitely recommend.read more
Brian English
14:45 12 Oct 20
Such a good experience from beginning to end, Dan gently guided me through the process of selecting... and purchasing my new Nevo3, delivered the bicycle in fine shape, and walked me through the features so well. So pleased!read more
Andrew Peters
16:20 05 Oct 20
I more or less had already decided what I wanted when I first spoke with Dan, but he took me... through all the options (with his very helpful views} and arranged a test ride, advised on size etc. When the bike arrived (a Delite GT Rohloff) it was immediately PDI'd and delivered to my home (60 miles away) personally by Dan. During set up a small issue arose (nothing Dan was at fault for) which required workshop equipment, so Dan immediately returned to his shop with the bike, made the necessary adjustment and had the bike back with me by 10 the next morning. Overall, unbeatable service and I would recommend Dan and Edemo to anybody. And the bike has now done its first 100 miles. It is just great!read more
dave fishwick
06:46 29 Sep 20
Dan provides an amazing service, enormous enthusiasm for the product and great knowledge. Great... advice and super efficient service, which goes well beyond the average.... and all with a permanent smile and super friendly manner. I can’t recommend it enough !!read more
Andrew Ginger
20:17 27 Sep 20
Our new excellent Riese & Muller bikes first trip around the Isle of Wight in a storm!Fortunately... the weather improved for the next 2 days!Thanks Dan for all the advice & great service. Brilliant bikes.read more
Kelvin Rolf
09:14 26 Sep 20
I've been meaning to leave this review for a while. Dan's customer service and passion for eBikes... is nothing short of excellent. If you're on the fence about an eBike, just do it, because they are the greatest invention since the light bulb and there is no better place to buy one from than Edemo. The level of expertise and after sales Dan will offer is second to none. Ps. Thanks for helping me with my chain!read more
Ian sutherland Cowley
15:24 20 Sep 20
Excellent service and advice, above and beyond
Adam Pinkstone
13:39 18 Sep 20
Great service, really knowledgeable.
Stephen Schlemmer
14:33 06 Sep 20
Many thanks to Dan Radford at Edemo electric bikes for a delightful purchase experience. The... dealership is ideally located with immediate access to urban and rural, hilly and flat roads for a comprehensive road test. Dan’s advice on specification was excellent and after a shorter than expected wait for Riese u Müller to make my Tinker the pdi was good and the handover professional. From my experience you can buy from Edemo with confidence.read more
Fergus Payne
10:05 29 Aug 20
Excellent customer service, super friendly and really helpful. Answered all our questions delivered... when we wanted the bike and pleasure to buy from. We have the best bike in the world and couldn’t be happier!read more
Raymond Mullins
16:08 20 Aug 20
ros mulhall
21:12 17 Aug 20
I have just bought a Riese and Müller Tinker Vario e bike from Dan at Edemo . He was very helpful ,... and patient with all my queries , and was very knowledgeable. I was able to try out several models , and felt under no pressure to make a decision .I don’t hesitate to recommend Dan , especially if you are new to e bikes . I felt in good hands .read more
twibble tibble
19:13 17 Aug 20
Five stars is not enough. The service I have received from Dan at Edemo has been exceptional!My... first contact with Dan was via email. Dan replied promptly and gave a very detailed and thorough response and could not have been more helpful.When the bike was ordered and the deposit paid I received an email with a product code and delivery date. The bike was built and delivered on the promised dates. Dan very kindly delivered the bike to me in person and gave a detailed handover. There was a small issue with one of the bikes batteries which was not the fault of Dan. Dan rectified the issue very quickly and had the replacement battery couriered to me by one of his team lightning quick!I am delighted with my purchase and could not be happier with the service and care I have received. Dan genuinely cares about his products and customers and goes out of his way to provide a professional service. I would happily recommend Dan and Edemo bikes to anyone.Thank you Dan and family for a truly fantastic service. The bike and customer care have made my family and I very happy.read more
casper payne
14:24 17 Aug 20
Fantastic service and knowledge of electric bikes
Martin Slater
14:09 15 Aug 20
If you want to buy an R&M bike this is the place to go. Not only can you see the bike here, you can... also try it too. Dan lives and breathes these machines and the service, delivery and set-up is first class and sets Edemo apart from other e-bike retailers. I would not hesitate to recommend to anyone interested in finding out more about these wonderful bikes!read more
Alison Carnwath
15:27 12 Aug 20
I had superb advice and service from Dan at Edemo. I would recommend him highly. A good... entrepreneurial business and a personal touch.read more
Mike Fuller
12:51 07 Aug 20
Brilliant service all round from all involved. Would definitely recommend.
Kish SL
08:29 03 Aug 20
Great Reise & Muller bike and great service from the team at Edemo. A special thanks to Dan who... gave great advice on the bike without any hard selling. A pleasure to deal with and would highly recommend.read more
Jim Gant
14:26 17 Apr 20
Amazing place with top quality bikes and super service. Dan was incredibly helpful. Can't... recommend this place enough, just need to dig out that Gary Fisher video. ⭐️⭐️⭐️⭐️⭐️read more
alex Albu
14:38 18 Nov 19
Great service received from Dan/Edemo on buying ex-demonstrator e-bike/Nevo. What a lovely piece of... german engineering at great value. Very knowledgeable and likeable shop owner/Dan who has set the bike up and explained all details to me. Looking forward to cycling this gorgeous machine.read more
C.S. Pattinson
17:07 22 Aug 19
Popped into edemo Ebikes, Nailsworth and got top class service from Dan! I had a demo ride on 3 R&M... ebikes...all very impressive, stylish and very tempting!Thank you so much for all your advice and help Dan!Chris.read more
Joanna
22:10 07 Aug 19
Wow!! What a cool experience. I didn’t think I would have as much fun for the hours that we did out... on the e-bikes. Really impressed with the ease of riding one of the rental bikes and at how far we travelled without loads of effort. I am now looking into how I can ditch the car and get an Edemo bike for my daily commute😀 Genuinely great shop set up, bike instruction and support and my husband and I look forward to coming back and planning another route soon......read more
Archie Powis
21:53 07 Aug 19
Great day on the rental bikes. Top quality service from Dan the owner including tuition on how to... use the bikes and an organised route which factored in some great views and food stops. It was so easy using the bike modes to go up the hills and our 25 mile route was fantastic. Would definitely recommend as a great day out. Thanks again.read more
Bruce Porter
11:08 08 Jun 19
Just rented e bikes for the day. Very Friendly and knowledgable service - with top notch and well... maintained e-bikes.Lots of suggested routes in the local area - avoiding main roads and using quiet side lanes.With E bikes, my son and I tackled 70km in the day with ease - and Bike batteries lasted us all day.read more
Jan Garaj
19:23 07 May 19
New shop, where you can hire almost brand new Riese & Müller electric bikes (my rented bike mileage... was ~50 miles only). Those bikes are massive, modern, stylish and comfortable. Ideal for Cotswold hills.read more
