"Don't just TAKE OUR WORD FOR IT"
Once they have their e-bike, what are people saying about EDEMO Electric Bikes & Riese & Müller?
We know that Riese & Müller electric bikes are the best e-bikes on the market.
Which is why at EDEMO we only stock and sell Riese & Müller e-bikes.
We also strive to be completely different to any other electric bike stockist in the UK by offering an enthusiastic and friendly service, from the first moment you get in touch to when we hand deliver your e-bike, and beyond.
But don’t take our word for it.
Here’s what some of our customers are saying about Riese & Müller e-bikes and the EDEMO experience. Pay particular attention to what Hari has to say in this forum about his EDEMO experience.
Get in touch to book a telephone or video appointment, or to arrange a test ride.
Excellent
5.0
Heather J
I have just bought a UBN 6 from Edemo.I am really pleased with the service, which began with the test ride in Nailsworth followed by a trial of the bikes at home in Bristol, and finally to the delivery and handover.I am delighted with the bike and would not hesitate to recommend both Riese and Muller and Edemo, who were very patient, friendly, accommodating,knowledgeable and helpful!Thanks Dan and AJ
Taz Tarry
Everyone at Edemo Electric Bikes are really helpful and very friendly and they were very happy to spend a lot of time with me, explaining all the in's and out's and options with their Reise & Müller bikes, of which they stock a wide range. They were happy for me to take any out for a test run in the area, which helped me make my decision, and I came away with a Charge 4 GT Auto, which I am very happy with. Their after sales support is also excellent. I definitely recommend them.
Response from the owner: Thanks so much for taking the time to leave us a review and for the kind words. It's great to hear that you found the test ride useful and that you've got a bike you're happy with. Thank you!
M B
I recently bought a used Superdelite Rohloff from EDEMO Electric Bikes and couldn’t be happier with both the bike and the service. Duncan and his team were both knowledgeable and very responsive, making the whole experience smooth. Even when a small issue came up with a lever (likely from shipping), they offered to pay the repair cost. Their dedication to customer satisfaction truly stands out. Highly recommend EDEMO for their quality bikes and outstanding service—looking forward to many more rides this autumn on my bike!
Response from the owner: Thanks so much for the review and kind words - we really appreciate it. Happy riding!
Richard White
These guys are very knowledgeable and helpful. I had a test ride and bought the right bike for me. I love it!
Response from the owner: Hi Richard - thanks for the review! We're very pleased to hear you love your new bike. 🙂
Morgan grant
Just had fantastic service from AJ in Nailsworth. The ebike had lost its power socket cover. Even after prompt and clear email advice from AJ, including posting out a couple of items to try, I failed to restore the cover, I simply took the bike to AJ and he sorted the issue within 10 minutes. Furthermore corrected the brakes, saddle and update the firmware on the gear hub. At no cost. All very quick and no hassle. I particularly liked how I could park in Morrison’s car park right outside the door of the shop. So no stress getting the bike in or out of the car and into the shop.
Response from the owner: Brilliant! Thanks for the very kind review! We'll pass on the feedback to AJ. 🙂
Kevin Kirby
I bought a Charger 4 Vario Automatic back in April and have since covered more than 1,350 miles. My use case was a utility bike to reduce my dependence on the car for shorter journeys.I was a keen commuting and leisure cyclist in my younger years, but I as pretty sure I wouldn’t manage all the journeys I had in mind on my old, but very good, Thorn touring bike.Most days I hitch up a trailer to the bike and take my two dogs up the hill to the local wind farm. A round trip of 12-15 miles depending on the exact route I take. The trailer weighs 9Kg, and the dogs a further 9Kg each; so a total towing weight of around 27Kg. The total climb for the ride is 250m – 275m, again depending on the exact route taken. At weekends I also do two 14-mile round trips to the church where I minister.The Charger has been a revelation in that I can do both journeys in a predictable and consistent time, regardless of how tired I am. Sometimes I put in more effort, other times I let the bike help more. In practice, this means I cycle far more often than would be the case with an ordinary bike. I now go out in all weathers and positively enjoy exercising. I feel fitter and healthier as a result.I did wonder if the Enviolo hub (Vario) would have enough range for my needs, but it turns out to be perfect. If I extend my cycling to longer and more challenging routes, I may feel the need for a wider range of gears, but hopefully I’ll be fitter and stronger by then which will compensate.The automatic gear box works well. Most of the time I leave the Bosch motor in ”Auto” mode and just pedal. It is nice to be in the right gear every time. There is, however, a lack of involvement in managing the bike, which I do miss. Despite finding the Vario Automatic more than adequate for my needs, if I were buying again, I’d get the Touring or Rohloff model instead.When buying the Charger I did look briefly at the Load60 as alternative to a trailer for the dogs. I was very taken by the videos of Rufus and Alba on the EDEMO website but decided that being able to transport the bike on the car was more important. In retrospect, having used the bike and trailer extensively, I think I made a mistake. I can count on one hand the number of times I have put the bike on the car and the convenience of a single, albeit slightly longer, bike would easily outweigh the ability to transport the bike occasionally.Knowing what I now know, I would ideally have a cargo bike for dog walks and future tours, together with a lighter commuting e-bike for other trips, and perhaps a nice folding Birdy bike to take on holiday – I’ll need to start saving!The team at EDEMO were very helpful during the purchasing process, especially AJ who patiently answered all my questions. Their post-sale support has also been very good.I highly recommend EDEMO and Reiss and Muller bikes in general.
Response from the owner: Thank you so much for sharing your detailed experience with the Charger 4 Vario Automatic! We're thrilled to hear how it's transformed your journeys. If you ever decide to explore a cargo bike in the future, we’d love to help you find the perfect one. Thanks again for the recommendation and we'll let AJ know your kind feedback!
Trevor Herbert
A Dream Come True:My New Nevo4 GT Touring Electric BikeI recently purchased a Nevo4 GT Touring electric bike and it has absolutely exceeded my expectations. The entire experience, from the purchase to the first ride, has been fantastic.The delivery was incredibly smooth. The staff at the dealership were friendly, knowledgeable, and took the time to explain all the bike's features. They even delivered the bike right to my doorstep, which was a huge convenience.The bike itself is a masterpiece. It's beautifully designed, comfortable to ride, and incredibly powerful. The Nevo4 GT Touring is perfect for long-distance rides, thanks to its range and comfortable saddle. I've already used it to explore the countryside and run errands, and it's been a joy every time.I was particularly impressed with the disc brakes, which provide excellent stopping power, even on steep hills. The bike also handles rough terrain with ease, gliding over cattle grids and potholes without any issues.One of my favorite features is the panniers, which are spacious and perfect for carrying groceries or other essentials. I've already used them to bring home a full week's worth of shopping, and they've been incredibly helpful.Overall, I'm absolutely thrilled with my new Nevo4 GT Touring electric bike. It's the perfect combination of style, performance, and practicality. If you're looking for a reliable and enjoyable electric bike, I highly recommend this model.
Response from the owner: Hi Trevor.What a fantastic review! We really appreciate it, thank you, and are delighted that your enjoying your new bike. Happy riding!
Richard Seager
My journey from just wanting a e-bike, (cheap Chinese stuff) to purchasing a Riese & Muller Super Delight from Edemo Electric Bikes has been educational. Thanks to Dan and A.J's vast knowledge and sense of humour, I have the perfect e-bike for all my adventures. It was a real pleasure from start to finish. Cheers Edemo. Richard
Response from the owner: Hi Richard, thanks so much for taking the time to write a lovely review for us. Wishing you many happy adventures on your Superdelite!
Steve Coulton
Great service from AJ and the team. Bike rides like a dream, powerful lightweight motor for when you need it , but great range on the battery.Highly recommend bike and Edemo.
Response from the owner: Hi Steve, thanks so much for the review. Great to hear you're pleased. Happy riding!
Philip Reece-Heal
Good service by internet but then I was staggered by delivery; Edemo's courier service couldn't deliver the bike (airfreight and bike battery problem) so they delivered it themselves from their Gloucestershire base to my home in Callander Scotland, the best part of 400 miles. Their Boss of Bikes, AJ arrived on time with my Homage GT Rohloff bike built and ready to go. AJ spent lots of time ensuring I understood the bike and checking all was in order before getting back in his van for the long trip back south. Exemplary service and the bike is pretty good too. Many thanks Edemo.
Response from the owner: Thanks Philip, thanks very much for the lovely review. We've passed on your feedback to AJ. He very much enjoyed his trip up to Scotland! Happy riding on your new bike.
J M A
We bought our Delite & Super Delite E-Bikes in march 2023, and we have not looked back...excellent bikes, never let us down, great service from Dan & co, even been back to have them serviced at Edemo..would thoroughly recommend these bikes and Edemo 😉
Response from the owner: Thanks for the fantastic review and the picture. It's great to see your bikes out and to hear you're happy with them and are pleased with our service. Thanks again and happy riding!
Michala Whittaker
Bought my new electric bike off Edemo. What a brilliant service they offer, super easy & helpful - nothing to much trouble & delivered it before my holiday to Scotland - can’t wait to get some exploring. Thanks to Dan & AJ
Response from the owner: Hi Michala, thanks so much for the brilliant review. We hope you have a lovely holiday in Scotland and get some good riding done!