"Don't just TAKE OUR WORD FOR IT"

Very pleased with bike. Expensive but you get what you pay for and R&M are the best.
Good, friendly service from EDEMO

I unhesitatingly recommend you do actually contact and visit EDEMO at Nailsworth. I’m old , recovering from a major heart op and have bad knees !! Having not ridden a bike ( Raleigh Riveiera 🙂) since the late 1970s bikes have moved on a bit 😳🙄😀!! From my first phone conversation with AJ he sounded interested and enthusiastic AND encouraging. This was a huge sum of money for me to contemplate spending, so I truly couldn’t afford to get it wrong. Their website and video reviews of some of their bikes were unhurried, nicely detailed, honest and well explained. I found them immensely helpful. I booked a 1hr demo of the bike I was interested in, shown how to use it, fitted to it, loaned a safety helmet and wobbled off around the car park at first. Then out on a lovely little quiet road fo 1/2 hr out and 1/2 hour back. No sales pressure upon my return, but the smile on my face was probably a bit of a give away 🙂. Anyway, I had 2 more separate 1 hour demos, and finally decided to to purchase. From my first cold call, to my purchase and collection everyone was just hugely helpful and patiently answered all my numerous ‘beginner’s’ questions . I am sure if you are an experienced cyclist EDEMO could communicate everything faster and on a higher level - but for me as an unsure, starting again late in life leisure cyclist this was good ‘ old fashioned helpful service’ at its best. Oh, and no, I’ve not been paid or gifted anything to write this review- it’s just an honest, speak as you find review.

A really helpful and knowledgeable cycle shop. The bike I purchased, after trying a few , which I was able to test ride, is fantastic and great fun. It’s well built, was delivered promptly, and I was given a thorough tutorial on how to use and ride it. I have no hesitation in recommending this cycle shop

Absolutely fantastic, I spent 3 hours test riding various bikes, Dan was very accommodating and the whole team has been great throughout the whole cycle-to-work process, keeping me updated regularly. After sales service has been second to none also, any (minor) issues were resolved very quickly and without quibble, whilst going above and beyond. Thanks all!

It was well worth visiting Edemo's Nailsworth premises in person to test ride the R&M Charger4. In particular, I wanted to test a Rohloff equipped model, which was prepared and made available to me. All my queries regarding various specification options and maintenance requirements were answered. AJ provided me with all the information I needed, both at Nailsworth and again when he delivered my new bike a few weeks later. Everyone at Edemo demonstrates knowledge and enthusiasm for the R&M bikes they stock.

I have just bought a UBN 6 from Edemo.
I am really pleased with the service, which began with the test ride in Nailsworth followed by a trial of the bikes at home in Bristol, and finally to the delivery and handover.
I am delighted with the bike and would not hesitate to recommend both Riese and Muller and Edemo, who were very patient, friendly, accommodating,knowledgeable and helpful!
Thanks Dan and AJ

Everyone at Edemo Electric Bikes are really helpful and very friendly and they were very happy to spend a lot of time with me, explaining all the in's and out's and options with their Reise & Müller bikes, of which they stock a wide range. They were happy for me to take any out for a test run in the area, which helped me make my decision, and I came away with a Charge 4 GT Auto, which I am very happy with. Their after sales support is also excellent. I definitely recommend them.

I recently bought a used Superdelite Rohloff from EDEMO Electric Bikes and couldn’t be happier with both the bike and the service. Duncan and his team were both knowledgeable and very responsive, making the whole experience smooth. Even when a small issue came up with a lever (likely from shipping), they offered to pay the repair cost. Their dedication to customer satisfaction truly stands out. Highly recommend EDEMO for their quality bikes and outstanding service—looking forward to many more rides this autumn on my bike!

These guys are very knowledgeable and helpful. I had a test ride and bought the right bike for me. I love it!

Just had fantastic service from AJ in Nailsworth. The ebike had lost its power socket cover. Even after prompt and clear email advice from AJ, including posting out a couple of items to try, I failed to restore the cover, I simply took the bike to AJ and he sorted the issue within 10 minutes. Furthermore corrected the brakes, saddle and update the firmware on the gear hub. At no cost. All very quick and no hassle. I particularly liked how I could park in Morrison’s car park right outside the door of the shop. So no stress getting the bike in or out of the car and into the shop.

I bought a Charger 4 Vario Automatic back in April and have since covered more than 1,350 miles. My use case was a utility bike to reduce my dependence on the car for shorter journeys.
I was a keen commuting and leisure cyclist in my younger years, but I as pretty sure I wouldn’t manage all the journeys I had in mind on my old, but very good, Thorn touring bike.

Most days I hitch up a trailer to the bike and take my two dogs up the hill to the local wind farm. A round trip of 12-15 miles depending on the exact route I take. The trailer weighs 9Kg, and the dogs a further 9Kg each; so a total towing weight of around 27Kg. The total climb for the ride is 250m – 275m, again depending on the exact route taken. At weekends I also do two 14-mile round trips to the church where I minister.

The Charger has been a revelation in that I can do both journeys in a predictable and consistent time, regardless of how tired I am. Sometimes I put in more effort, other times I let the bike help more. In practice, this means I cycle far more often than would be the case with an ordinary bike. I now go out in all weathers and positively enjoy exercising. I feel fitter and healthier as a result.

I did wonder if the Enviolo hub (Vario) would have enough range for my needs, but it turns out to be perfect. If I extend my cycling to longer and more challenging routes, I may feel the need for a wider range of gears, but hopefully I’ll be fitter and stronger by then which will compensate.

The automatic gear box works well. Most of the time I leave the Bosch motor in ”Auto” mode and just pedal. It is nice to be in the right gear every time. There is, however, a lack of involvement in managing the bike, which I do miss. Despite finding the Vario Automatic more than adequate for my needs, if I were buying again, I’d get the Touring or Rohloff model instead.

When buying the Charger I did look briefly at the Load60 as alternative to a trailer for the dogs. I was very taken by the videos of Rufus and Alba on the EDEMO website but decided that being able to transport the bike on the car was more important. In retrospect, having used the bike and trailer extensively, I think I made a mistake. I can count on one hand the number of times I have put the bike on the car and the convenience of a single, albeit slightly longer, bike would easily outweigh the ability to transport the bike occasionally.

Knowing what I now know, I would ideally have a cargo bike for dog walks and future tours, together with a lighter commuting e-bike for other trips, and perhaps a nice folding Birdy bike to take on holiday – I’ll need to start saving!

The team at EDEMO were very helpful during the purchasing process, especially AJ who patiently answered all my questions. Their post-sale support has also been very good.

I highly recommend EDEMO and Reiss and Muller bikes in general.

A Dream Come True:

My New Nevo4 GT Touring Electric Bike
I recently purchased a Nevo4 GT Touring electric bike and it has absolutely exceeded my expectations. The entire experience, from the purchase to the first ride, has been fantastic.

The delivery was incredibly smooth. The staff at the dealership were friendly, knowledgeable, and took the time to explain all the bike's features. They even delivered the bike right to my doorstep, which was a huge convenience.

The bike itself is a masterpiece. It's beautifully designed, comfortable to ride, and incredibly powerful. The Nevo4 GT Touring is perfect for long-distance rides, thanks to its range and comfortable saddle. I've already used it to explore the countryside and run errands, and it's been a joy every time.

I was particularly impressed with the disc brakes, which provide excellent stopping power, even on steep hills. The bike also handles rough terrain with ease, gliding over cattle grids and potholes without any issues.

One of my favorite features is the panniers, which are spacious and perfect for carrying groceries or other essentials. I've already used them to bring home a full week's worth of shopping, and they've been incredibly helpful.

Overall, I'm absolutely thrilled with my new Nevo4 GT Touring electric bike. It's the perfect combination of style, performance, and practicality. If you're looking for a reliable and enjoyable electric bike, I highly recommend this model.