Bosch Battery Shortage 2022: How will it affect my Riese & Muller e-bike?

All your Riese & Muller e-bike questions answered

Bosch Battery Shortage 2022: How will it affect my Riese & Muller e-bike?

We recently received news from Riese & Müller that unfortunately, due to Bosch battery supply shortages, some DualBattery electric bike models will be delivered with only one battery. Second batteries will be delivered to all customers affected as soon as supply is available.

This won’t affect all models of Riese & Müller bikes and here at EDEMO we have put some contingency plans in place to help with the delay.

Contact us for latest delivery updates.

Which Riese & Müller bikes will this affect?

The battery supply issue with Bosch is related directly to the 625Wh vertical and horizontal Powertube used in the DualBattery version of the Superdelite, Supercharger and Homage. This is a global supply issue caused by the shortage of microprocessor chips used in the batteries, which is impacting many other manufacturing industries across the world.

Riese and Müller have now made the decision to ship DualBattery bikes with only one battery until supply eases.

If you have ordered any of the above three Riese & Müller models, your bike could potentially be shipped with one battery. R&M will ship the additional battery a later date – unfortunately, they haven’t been able to confirm exactly when that will be. Some suggestions are they will appear within the month, others suggest we may not see them until June.

We are doing our best to get hold of batteries for those customers who already have a bike on order from us. We have a back-order placed with Bosch and will take batteries from our unsold stock bikes to ensure we get you the bike you have ordered. We are confident this will fill the orders we have in hand.

1EF7FA0E 4BF8 4C8E AE84 9BB964877210 1 102 o — *Riese & Müller Supercharger and Superdelite*

Do you want to order a Riese & Müller bike?

For those of you looking to place an order for a DualBattery bike, we would suggest considering the following options:

Firstly, if you actually need the second battery. Quite a few people will over-specify their bike. On a 625Wh I would happily travel 60 miles on the road – this reduces slightly to 30-40 miles off-road. Is this enough for the trips you are planning? If so, buy the single battery version and put the cash you save towards staying in a B&B on your next few trips, or purchase a 6A fast charger for quick recharges whilst having a coffee break.

If you think this isn’t going to cut it for you, get on and order the DualBattery bike. We will hold back the charge of £770 for the second battery, until the battery is ready for shipping. In the background we will continue to chase our suppliers for stock and if this comes in before those from Riese and Müller we will send these to you. You should be up and running for the summer.

If it has to be a DualBattery bike or nothing, then maybe consider the Charger3 or Nevo. The second battery they have is either a power pack or rack-mounted version which there is currently no shortage of.

The last option could be to consider something like the Multicharger GT 750 Touring or Vario. This has the new Bosch 750Wh battery and should give you a bit of extra range 🙂

Superdelite Bosch Battery Shortage edited scaled — *Riese & Müller Superdelite DualBattery*

Model Specifics

The Superdelite has one 500Wh battery in the top tube and a 625Wh battery in the downtube. R&M will be sending us the bike with the 500Wh top tube battery only. In place of the 625Wh downtube battery, there will be a transport cover (blanking plate) supplied at no charge.
Superchargers come with either two 500Wh batteries or two 625Wh batteries. One of these will be left of the bike and replaced with the transport cover. The batteries are interchangeable, so you could mount it in either the top tube or down tube.
The DualBattery Homage is designed with a 625Wh battery mounted either side of the downtube. This bike will be shipped with a single battery and a transport cover.

HS or High-Speed models will not be effected. You could order one of these but be aware these are not legal on UK roads unless you register the with DVLA and you have to follow the requirements as if you were riding a motorbike.

Contact us for latest delivery updates.

How will this affect my order from EDEMO?

This alteration to the order has been made by Riese & Müller to avoid any delay in the shipping of your bike. If we were to wait for all the batteries to come in, we might be waiting another 3 months for a bike that can be sent into the wild now.

It’s not perfect, but I personally would be happier getting out on my bike rather than knowing it was sitting in the factory waiting for a second battery!

Will my forecast delivery date change?

When you factory order your bike from EDEMO Electric Bikes we forecast a delivery date for you based on the latest information provided by Riese & Müller. Once the factory order is placed we share the R&M tracking code with you. This provides you with the latest forecast on the expected arrival of your bike with us.

In some instances, this can move both backwards or forwards. But 95% of the time this forecast is accurate. And if we get any update of a delay from the factory we do our best to let you know immediately.

If for any reason you are unhappy with the delay and you wish to cancel your order, you just need to let us know. We will refund your deposit in full. But we hope it never gets to this.

If you would like more information on latest delivery times for our Riese & Muller electric bikes call EDEMO on 01453 834300, email or follow the link to book an appointment.

Talk with an e-bike specialist

Talk with one of our helpful e-Bike advisors on 01453 834300 or fill out the form below with your message. We’ll be more than happy to help you in your search for your dream e-Bike.

Many people have been in the position you are now, looking for their dream bike. Be assured that once you get in touch, we will treat you with the best customer service, just like we did for them. Don’t just take our word for it, read what 163 customers say here with an average 5.0 star Google review rating.

Call one of our knowledgeable advisors on 01453 834300 or complete the form below.

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Alice A.

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I came across these guys as I couldn't find a stockist in Scotland who did the bike I was looking for. From the get go the staff were really helpful, I mostly dealt with Jen, they didn't bat an eyelid at my many requests and changes including delivery to central Scotland - working around my timescales. Brilliant service!

Neale B.

1683894820

Great service from choosing the correct model to delivery and tuition - all part of the service which is Platinum

Preston S.

1682507724

Lots of good advice, no pressure and plenty of opportunity to road test bikes. I was on a break in Glos and called in to EDEMO, having previously watched a number of their very useful you tube videos about Riese & Muller bikes. Two days later my chosen stock bike was prepared and paid for and a week later delivered to my address in Cumbria. Faultless. A pleasure dealing with them. The bike is great too!I would recommend.Thank you

Michael D.

1682274189

Excellent service. Dan guided me through all the choices, Jen organised the delivery and kept me updated, and AJ delivered the bike and got me set up and going. The team let me know I can come back to them anytime for any help or support I might need.

Mike R.

1681987430

I had a test ride booked and was pointed to a very steep hill to try the bike on and then a reasonably flat cycle-way to give me an idea of different riding scenarios. Enjoyable test ride. Got back to the shop and had a talk about the bikes and tried a different model. I got some very helpful advice, decided on the bike and purchased it. They delivered the bike to my home and spent some time running through all the features and adjustments I could make. Very happy with the bike and the service from Edemo.

Mike M.

1677260519

Nice shop, good selection and helpful staff, good place to buy a bike.

John H.

1675859607

It was such a pleasure to buy my bike from Edemo after years of dealing only with internet based suppliers. I used the Bristol based office/workshop and enjoyed the entirely personal service provided by AJ who also delivered my bike to me when it was ready and explained how to operate and maintain it. In particular I felt reassured that Edemo would continue to provide support during my ownership of the bike. Great service throughout!

Charlotte C.

1675791717

Dan and the team at EDEMO were super helpful in getting my new bike sorted. We found them really knowledgeable, and honest in how they helped me choose; finding something that would be exactly suited to what I needed, not just the most expensive option in the shop. The process of trying out bikes and chatting through everything was enjoyable. For me, the Riese & Muller range that they stock encompassed great options. Using only one supplier did make the process more straightforward than at other places as EDEMO could provide a wider range of options rather than just having lots of very similar bikes from different suppliers. Dan was helpful in organising what we needed so we could use the cycle-to-work scheme. The pick up process was thorough and thoughtful, making sure I had everything I needed and knew all the ins and outs of the bike.

Mark A.

1675435853

A top team! Really know their products, are willing to invest the time in helping you understand them as well. One of the best sales and service experiences I’ve ever gone through! Now bought two bikes from them! Just cannot fault any aspect of their service delivery.

Timm

1674989277

Another 5* review from me.If you were on the fence of spending the extra £££ on a R&M, visit the shop and test ride one of their bikes. They seem to have most, if not all their models in store.Very friendly service too :).

Ben R.

1674056195

Excellent purchase process with no pressure. Edemo were patient and happy that I wanted to try many different makes of cargo bike before deciding which one to purchase.. In my view, for my needs, the R and M Load 75 was superior in all respects. Since purchase the bike has exceeded my expectations

Isabel B.

1673467673

We received absolutely brilliant customer service from Edemo. They all have really in depth knoweldge about the different bikes so could answer any question. We could test ride any bike we wanted which is so important. They were really accomodating with our Bike to Work scheme. When we bought the bike it was delivered with a really in depth handover, and after sales support is very helpful. Can't fault them!

m W

1672337321

Very helpful staff in the Nailsworth shop (even though I came on the wrong day)Was able to try three different models and different setups which was invaluable and meant making the right choice of bike was easy.The R and M website is good but being able to try and chat about the various models and options made sense of it all. The Edemo website is also extremely helpful.Ordering was very easy and delivery happened when they said it would. When the bike was delivered it was all set up with a couple of small adjustments done on the spot.I would happily recommend Edemo to anyone.

Paul B.

1671735666

A really excellent service, especially from the workshop team who had no problem ordering extra parts from Germany and helping me make changes to the Multicharger I bought from them.I would highly recommend Edemo to anyone looking to purchase a Riese and Muller Ebike. With so many things in life the back-up and after sales service is key, especially with an investment such as one of these excellent bikes.

Katherine P.

1671395084

Excellent all round service . Really knowledgeable about all things electric ! I can’t recommend enough .

Benjamin B.

1670711970

Amazing service from wonderful people who assisted me in purchasing an e-bike. Every request was fully explained, and nothing was too much trouble. Thank you very much, Team.

Julian B.

1670683515

Thanks to Dan, Jen and AJ. Great doing business with you and thank you for your ongoing support. The Tinker is an amazing eBike which is easily carrying me and my things around 70 miles each week as I commute across Bristol. Great to do business with you. Thank you!

Sayed H

1669291794

Really good experience, Johan was great, he let me test ride some amazing ebikes which helped me decide which models suited me best, a lovely showroom and location too.

Boo and M.

1667656037

What a breath of fresh air it has been, talking with Dan about R&M bikes. His knowledge is vast, his patience and humour, to be praised, from the first initial enquiry, to the delivery of my fantastic bike. Thank you 😁

Liam P.

1667504289

Great crew providing excellent service! Have even taken the time to discuss things I would describe as outside their remit - ex. having the little one on the back, insurance etc

Gareth E.

1667399525

Excellent service and advice. Test ride was greatly appreciated as was Dan looking after Walter (my dog) whilst I had the test ride!

Paul B.

1665916010

Tremendous knowledge and service. I’m so pleased we went with EDEMO for our bike purchase. I really can’t recommend enough!

Steve C.

1665560253

Bike is great everything I expected, typical excellent German quality of design and manufacture.The service received from Dan and his team was 1st Class, friendly, knowledgeable and professional.Thoroughly recommend both the product and EDEMO.

Peter M.

1665497553

All worked well and am happy with the bike as well as the support from Dan's team. There is quite a lot to learn because the bike is a step up from previous electric bike that I have had but the result is very good and I am still learning.

David S.

1665252882

Excellent all round buying experience. Dan was really helpful going through options no hard sell or pressure too buy. We visited his shop twice and test rode any of the bikes as many times as we liked. Nailsworth has good test ride conditions and good lunch stop for a nice day out. We bought 2 charger 4’s didn’t really want to spend that much money but they are already paying back as the car is parked up for many of our trips a 20 mile trip is quite easy now, we live rural with big hills. Bikes took about 3 months to come so if your thinking about it get your order in. They were delivered by AJ who gave us a good briefing. If you want a R &M get it here if your no sure go test ride one.