Buying an e-bike is incredibly exciting, though it can feel a little overwhelming for some – especially when it comes to the fantastic Riese & Müller, as there are over 12,000 configurations available! If you’re ready to buy, but not too sure about the next steps, then this blog post is for you!
Ready to order?
If you already know which model you’d like to order, simply pick up the phone and give us a call on 01453 834300 – or drop us an email if you prefer. We’ll go through the specification options with you, and produce a quotation for you.
If you’re happy that we have interpreted your needs correctly and specified the right bike for you, we ask for a 20% deposit to get the order placed with the factory – Riese & Müller then custom build the electric bike to your exact requirements. When we place your order with the factory in Germany, Riese & Müller issue us with a unique bike code, which can be used to track the forecast delivery date of your bike. Once it’s ready to leave the factory, we will get back in contact to discuss any accessories you may require, and to start planning for delivery. Once your bike has arrived at the showroom and has been built, we’ll send you an invoice for the outstanding amount and contact you to finalise the delivery date.
We’ve delivered bikes from Plymouth to Inverness – so wherever you are in the UK, we’ve got you covered! We offer free delivery within a 2 hour radius of our Nailsworth showroom. One of our trained EDEMO mechanics will deliver your bike directly to your door and ensure it’s set up perfectly for you – including saddle height, brake levers and suspension pressure – so you can feel safe in the knowledge it will be ready to ride as soon as we leave! We’ll also take you through how to use the display and how to set up the warranty.
If you live a little further away we can deliver in person for an additional charge. However your bike gets to you, we’ll always be right here to answer any questions you have.
Still doing your research?
If you know you want an e-bike, but aren’t quite sure which model – or even where to start – why not follow a few of our suggested steps below?
2. WATCH THIS VIDEO – Discover everything about EDEMO, the UK’s only Riese & Muller specialist.