After your initial purchase, Riese & Müller recommend a first (‘shakedown’) bike service at 400km or three months – whichever comes first. This can be done at any specialist Bosch registered e-bike dealer.
A shakedown service will pick up any early issues with the bike and is a very simple checkover and adjustment. Disc brakes may need adjusting after the initial bedding in period as the pistons ease up, and software can be checked and updated.
Your first ‘proper’ service is due at 2000km. There will be a service reminder set on your bike’s head unit, so you can’t miss it! If you haven’t covered 2000km it’s still a good idea to have the bike looked at after 12 months, unless your mileage is particularly low. A good bike shop won’t charge you to look at your bike and check if any work does need to be done.
Your bike service interval thereafter is every 2000km and is really worth having done to keep your Riese and Müller bike in tip top condition.
Maintenance on Riese & Müller bikes is generally lower than on a standard bike, but always check brake pads and braking surfaces – these tend to wear a lot faster on an e-bike due to the weight of the bike.
Can I get my Riese & Müller e-bike serviced at EDEMO?
At EDEMO we pride ourselves on providing the highest levels of customer service. We are more than happy to service any Riese and Müller bike, whether we have sold it to you or not. However this may not always be economically viable based upon your location.
We charge cost-price for travel to any customer based over an hour away from our two sites in Bristol and Nailsworth, so it may be better to use a more local Bosch registered service provider. We can do some work on-site, but more technical work will have to be performed at our workshop in Bristol.
As a Riese & Müller dealer, we offer to service any R&M e-bikes that are within the 2 year extended warranty period. If we can’t fit you in soon enough or if we are too far away, then there’s also a network of Riese and Müller dealerships all over the UK who are honour-bound to help you as well.