Freedom. Adventure. Escape
Nowhere is off limits with a Riese & Müller e-bike from EDEMO Electric Bikes
Sam Finney
5/5
“I wish all companies had the same level of customer service as EDEMO – a service truly befitting the great bikes from Riese & Müller.”
Google Rating
5.0
Based on 124 reviews
EDEMO electric bikes
5.0
Bruce Fenn
19:12 28 Jun 22
I recently traded in a bike with Dan at Edemo and we came to a agreement on the dealVery easy dealing with Dan and he tells you everything you need to know about the new bikeHe’s very upfront no worries about anythingHe also follows up with an email to see if you are getting on ok with the new bike
Ron Griffin
10:05 27 Jun 22
I would highly recommend EDEMO bikes they go that extra mile that otherbike shops don’t seem to do anymore.Great service great value great products look no further your in safe handswith EDEMO.
Roger Mortlock
09:37 20 Jun 22
I've been obsessed about Riese & Muller e-bikes for years, so it's been brilliant to finally get hold of my own - with the help of Dan and the Edemo team. It's been well worth the wait!
Brendan Marks
11:15 13 Jun 22
If Carlsberg made Electric Bike Outlets !Travelled quite a way to visit EDemo, as they had the complete R & M model range, although I was already focused on my choice, and wished to see / try it ( Homage ).Dan and his team are extremely knowledgeable, and approachable. No sales baloney .I was initially visiting to just see and try.They pre-built this bike to the specifications I wished for, as they had it in stock, apart from the “comfort” option - so the swept back handlebar & more comfortable saddle we’re sourced from additional stock.Once briefly ridden, it was a no-brainer as to taking it away.Only ventured out 3 times so far - but what a piece of kit!Not cheap, but the adage “ you get what you pay for” has seldom been more accurate.Would I buy from them again? Without doubt.Now for the tricky bit : to update the Wife…….
Hayley Loader
14:01 09 Jun 22
Excellent service. Great advice. Friendly, knowledgeable and great rapport. Love the bike. Thank you.
Andy Green
11:20 31 May 22
Had a first class experience with Dan from Edemo. He helped me choose my first ebike. Having booked a test ride everything was ready on my arrival, Dan readily explained what I needed to know about the bikes and after choosing which to ride I was let loose for as long as I needed. The shop is in a great location with massive hills in every direction so the bike had a good test. Once I had decided to place an order Dan covered all the possible options, there was no 'hard sell' at any stage. With the order completed I just had to sit and wait for three months. The bike arrived much earlier and with great comms a delivery was arranged. The handover and set up was very comprehensive and I was not rushed. Once I was happy I was left to admire lovely new bike and decide where the first ride was to be. The bike is totally awesome, the Homage with Rohloff hub and GT pack. I decided not to get the front carrier and bag but prior to delivery had a rethink and got it added. Very glad that I did, it's really useful and looks great. Dan and the Edemo team are highly recommended by me.
Allan Dawson
19:21 30 May 22
Dan and his team supplied us with a Swing 3 & Load 75 and I must say the whole process was a fantastic experience. Dan's knowledge coupled with his enthusasim for everything electric bikes makes you feel, right from the very start, you are making the correct choice with Edemo. The commuication from all team members is second to none and even though the Load 75 had a few delays, Dan and the team kept us informed of the reason and what the available options were. Delivery/Handover was seamless and thorough and we are so pleased with the R&M product. I would definitely recommend a visit to Edemo to test ride the various products, you won't be disappointed.
Angelo Sofocleous
14:23 26 May 22
We bought our first electric bike from these guys and we received an absolutely first class service! Not pushy at all, they took time to explain everything and help us find the most suitable bike for us and one to suit our budget. They literally spent ages explaining the difference between each bike and how they work. They delivered the bike to London and spent time making sure my wife was happy with it and that she was comfortable with all the controls. We have no hesitation in recommending Edemo electric bikes! Keep up the good work team
William Tamkin
08:46 23 May 22
Excellent service and support from the EDEMO Team. Dan and AJ are experienced and knowledgeable about the bikes and are prepared to 'go the extra mile' in helping their customers. The Riese und Muller bikes are pretty amazing too!
Bill Vance
13:31 16 May 22
Very straightforward and helpful. Also, the bike is fantastic!
Chris Bailey
17:12 14 May 22
We are a retired Australian couple who love cycle touring in the UK and Europe. We have recently upgraded our bikes in Australia to Riese & Muller Superchargers and wanted to have the same bikes in the UK. We contacted EDEMO Electric Bikes by email and were delighted with their positive response. We ordered the bikes to be available for our arrival in the UK in late April and they were ready well before we arrived. We negotiated a suitable payment schedule for the bikes and they were delivered to our UK cycling base on a farm just outside Kelso in the Scottish Borders. We are now preparing for our first tour to Culloden and Inverness. We have ridden around Kelso every day since the bikes were delivered and feel very much at home on them. Couldn't fault the service provided by EDEMO. Thoroughly recommend Dan and his team at EDEMO and Reise & Muller bikes.
John Bridgwood
09:06 13 May 22
They provide a triple A service. Very helpful. Well worth a visit if you are thinking about buying a quality bike. They delivered to my home, went though all my questions and provide after sales advice. I have no doubt in thoroughly recommending them.
Jonathan Woodings
07:30 07 May 22
Incredibly helpful staff. Dan was great on the phone going through options and also when we went to test ride. Kept us informed through the ordering process and has been on hand for follow up questions.
Chris Mackel
14:28 24 Apr 22
A long road back! On April 1st 2021, I broke my femur in a building site accident during renovations at our home. A tough accident at any time - however at 76 potentially life changing. As lockdown eased I was desperate to get fit again and spent time in the gym, however I decided that what I really needed to do was to get back into the outdoors in a safe, secure and manageable way. A bike I decided was the answer! Careful research led me to the Riese & Muller Superdelite as the optimum solution. A bike packed with benefits - well designed, powerful motor integrated with the Rohloff e-14 hub, full suspension, capability for touring and a a degree of MTB territory. I was greatly helped in my final choices by the excellent advice of Dan at EDEMO and by their wide range of helpful You Tube videos. The whole package delivered to my door in Edinburgh by the very helpful AJ with a full demonstration. The Superdelite is not a cheap option - however it is a value for money investment that will get me fit again with a capability to match no end of future adventures.In short the long road back from serious injury has been replaced by a long and winding road to hours of fun and enjoyment in our great Scottish hills! The view below is high above Glencorse Reservoir in the Pentlands. Thanks to the team at EDEMO!
Marcus Smith
13:26 16 Apr 22
John Aytoun
15:22 12 Apr 22
From the start Dan at Edemo was extremely helpful with all our queries and advised us with specifications and additions to our Riese and Muller Nevo 3 GT Vario Automatiq.We were very specific in what we required and Dan exceeded himself in supplying all our needs and even directed us when he felt something would not be suitable.On delivery AJ spent ages going through all the finer details of the bikes with both of us explaining each step, changing saddle height and handlebar configuration to suit our needs he was extremely patient and nothing was to much for him even though he still had a 6 hour drive ahead of him.Now that we have our pride and joy these bikes certainly exceed expectations and are truly the Tesla of electric bikes, well worth the extra expense to get the best.They are a pleasure to ride and sail up the hills for some we did not even use turbo and not having to change gears on the automatic was something to get used to but is so much better and easier to ride.Thank you Dan AJ and all at Edemo
Iflung dung
15:18 12 Apr 22
Matthew Penfold
16:57 31 Mar 22
Very good service. Had a decent chat with Dan to discuss what type of bike would suit me. Bike was delivered within about 2 months (they are built to order in Germany) in person by one of the mechanics who works for Edemo.As for the bike, it is simply superb. Dan said it would be very good, but it is way better than I expected.
Melanie Gillespie
13:56 30 Mar 22
Fantastic shop with fantastic service. A very enjoyable experience especially the test rides to decide which model is the best.
Peter Brash
21:25 28 Mar 22
Dan and the team at Edemo have made the purchase of our new e-bikes a pleasure from start to finish. My wife and I paid Dan a visit to try out some bikes. We both enjoy cycling but had never tried an e-bike. Nailsworth is an ideal location for this with plenty of hills to climb. I always do my research beforehand, but to me an informed opinion is invaluable and that is exactly what Dan can offer. He listened to our aspirations, asked some questions, and offered his suggestions. And the end result is we have bikes that we absolutely love. Charlie delivered the bikes and spent time setting them up and answering more questions. It’s a real pleasure talking to people who know and are passionate about their product. The 2 hour drive to Nailsworth was time very well spent and I would highly recommend paying Edemo a visit if you are considering buying an e-bike.
James Aveling
12:30 27 Mar 22
Obviously you’ve already done your homework if you are reading this. Yes Riese and Muller is expensive but that old clichè you get what you pay for is so very true when picking this brand.If it wasn’t for the assistance of an E-Bike I’d no longer be able to cycle due to my health. So very glad I made the decision to opt for R&M.Edemo just made it a seamless transition. From meeting Dan and test riding various models, which over an hour allowed me to select the Delite. Super Delite would have been the obvious choice on paper. However once ridden I personally found the Delite handled better. Less weight and lower centre of gravity. So very thankful for the ability to test ride.Great service having the bike delivered by AJ, who was very helpful and knowledgeable. Sadly the GPS tracker ( additional purchase and very much recommended) was missing but arrived the following day. With direction was able to fit myself.I’d also recommend the Nyon as this also allows with the use of the Bosch app the E-bike motor being immobilised once the Nyon is removed. With this, the tracker and the two locks I use, it’s actually more secure than my work van!So yes I’d recommend you buy your Riese and Muller from Edemo
Kevin Todd
01:07 27 Mar 22
I live in the beautiful north east of Scotland and I do not have a local Riese and Muller dealer, the nearest is some four hours away. However, having spent some serious time looking for and speaking to Riese and Muller dealers, it was clear to me that Edemo, was the company that I wanted to do business with, even though they were 600+ miles away!Dan was great to deal with, he was clear, knowledgeable about the products he sells and made sure that I got the bike I needed, which incidently was not in the size I was going to order!.I had convinced myself, having looked at the size guides, that I needed a certain size frame in the Superdelite, (clearly in my head I am quite leggy!!) and Dan was certain that I needed a smaller frame. He said moreover, if there was any problem, he would just take the bike back and get me the one that did fit. Obviously that wasnt necessary, as he knows his stuff and I trusted his professional expertise, thank goodness, as my new bike fits perfectly!The bike was delivered to me this week, by another extremely professional member of the team, who took the time to go over everything with me, making sure I was familliar with all the controls and how to remove wheels etc, should I ever get a puncture.In all honesty, the service was superb, from start to finish and I could not reccomend them any higher. I trust Dan, Edemo, the Team and I will no doubt be buying another bike for my partner soon, and it will certainly be Edemo that gets my business.
Peter Stride
17:59 26 Mar 22
Delivered the bike when stated. Took time to set up the suspension to suit my weight. Explaining everything about the maintenance care and controls and should I need any future information offered phone and online help. Very happy with their service.
Peter Smith
18:45 21 Mar 22
Really pleased with the service from EDEMO, I trialled the Supercharger 2 on two separate occasions and asked lots of questions before going ahead. The bike arrived earlier than predicted and appears to have been well set up. It was great to have the personal delivery and handover of the bike which covered everything you would expect. I also have confidence that any future issues or questions I have will be addressed quickly and professionally. I’ve only been out once on the bike so far, very pleased with it, but early days. One issue I’ve had is trying to find saddle bags and in frame bags that fit the bike because of the Thudbuster seat post and the large section cross tube housing the battery. It would be great if bag suppliers would cater for these features. In summary A great all round performance from the EDEMO team.
Russell Spence
16:29 11 Mar 22
Good old fashioned service with state of the art products. We have an R&M Superdelite and a Charger3 Mixte and love them
moonwrasse
15:31 11 Mar 22
Buying a Riese and muller ebike from Dan at EDEMO was a delight, he answered all my many questions promptly and efficiently, a few weeks later a personal bike delivery and hand over by Dan himself was a real surprise as I am over the other side of the country to his shop. He has kept in contact answering any questions I had after delivery, it’s rare to find a shop with customer service like this.
Colin Payne
10:01 01 Mar 22
We have recently purchased two Riese and Muller E Bikes, this is our second purchase from Edemo over the years and it’s a great experience. The sales process is about buying the right bike for you and not the bike the shop wants to sell and this is a major plus for Edemo, Dan really wants you to have the right bike, he has enormous enthusiasm for E bikes and his product and such a refreshing difference from most bike shops that really have no interest in helping you buy the bike that you need.Despite living some distance away, the buying experience was great, a good explanation of every aspect of E bikes and an excellent chance to try the bikes out. I was kept well informed over the progress of my order and the bikes were delivered, set up for us and a through hand over.Unfortunately our previous bikes from Edemo had an issue, a few months after delivery, I believe you can really judge customer service when something goes wrong rather than when everything goes smoothly. Despite living some distance away the bikes were collected, the issue ( related to an assembly error) was resolved quickly and the bikes returned all within days.Other members of the team are equally enthusiastic about E bikes and an outstanding customer experience. Dan has a series of helpful videos on You Tube which are really useful if your considering a purchase and helpful videos on keeping your bike running great.The Riese and Muller bikes are superb as well!
Richard Cope
10:40 28 Feb 22
Edemo are, or were our nearest Riese Muller dealer and we chose them to supply our new ebikes. From start to finish the experience has been great. We visited to decide on the model and specification and were able to test ride similar bikes. The advice we got was sound and professional. Once we decided to order, the process was simple and straightfoward. There was a long wait but this was all to do with the global supply problems existing at this time. When the bikes were ready they were delivered quickly and efficently by Edemo technicians who set them up and also gave us good advice. There are also plenty of informative videos on U Tube that are helpful too. Well done Edemo!
Ansuz
08:36 25 Feb 22
If your looking for a Riese & Muller bike there's no better place to go than Edemo electric bikes. They have all of Riese & Muller's line up that you can get a feel for & test ride, Dan is very knowledgeable & can point you in the right direction if you're unsure of what would suit you.Very happy with my Nevo GT Rohloff, thank you Dan, Jen, AJ, Emma.
Anthony Galliers-Pratt
15:37 11 Feb 22
Very good advice and great service
Steve Oakey
18:22 09 Feb 22
When you shop at Edemo there’s no pressure, you’re encouraged to try all models and drives. They really do go the extra mile to make sure you’re completely happy with the bike you choose. Dan, AJ, Charlie great team, great bikes, great experience.
Keith Wheeler
17:01 31 Jan 22
Excellent friendly helpful service, no pressure sales, plenty of opportunities to try the bikes, top notch bikes.
David Madams
06:58 12 Jan 22
Great firm to deal with, highly recommended.
Stephen Lewis
18:37 05 Dec 21
When I started researching eBikes it quickly became apparent that the bike I wanted/needed was only sold by a select few outlets. EDEMO piqued my interest more than the others due to them being totally and genuinely interested in ensuring the customer is what makes their business and as such looks after them …. not only during the financial transaction but all the time thereafter. I like having the knowledge that should my machine break down then they will come and fix it!! ……. Really nice people to do business with, I have no qualms in recommending EDEMO, none whatsoever.If Edemo do happen to read this, please continue to do what you do…… don’t change a thing.
Paul Timothy
21:34 28 Nov 21
A really Good ExperienceEdemo offered excellent advice and helped me spec the most appropriate bike, they made it an enjoyable and rewarding experience. The home delivery with handover service is a great touch. I would thoroughly recommend their professional service.
Antony Wright
19:23 24 Nov 21
I am a keen cyclist and motorcyclist and have toured Europe on a touring pedal cycle many times. My obsession has always been two wheels.The service I received when selecting, proper testing in the Cotswolds and purchasing the Superdelite GT rohloff with Dan, Jen and AJ at EDEMO has been one of the best most helpful and most of all friendly I have encountered.As specified the Superdelite is an all round bike suitable for touring, country tracks and commuting. It rides and handles far better than I ever imagined and is far superior than many expensive e-Mountain bike’s that never venture on dedicated mountain bike tracks (I know from my old Specialized S-Works mountain bike)I would certainly recommend the optional Fox Float suspension its worth every penny and provides a fantastic ride that you can adjust on the go to suite the terrain.The brakes are equally as good as the S-Works which is amazing on a bike that is 10 kg heavier.On the touring Bosch setting the dual battery range provided over 120 miles over very hilly roads and Forest tracks in Worcestershire.The Rohloff e14 hub gears took a hundred miles or so to get used to but now comes second nature with the luxury of greater gear range and a virtual no maintenance belt drive.The Neon Display combined with my Polar heart rate monitor provides all the information ever needed, although I always get far more miles than predicted.Yes it is an expensive bike like my BMW 1250 GS motorbike, but in return you get quality and product that rides like no other. I have done over 300 miles in three weeks on the Superdeliteand ridden through Wyre Forest, hilly country roads and enjoyed every minuteThank youDan Jen and AJI came to EDemo as a customer and with their help and advice now have three new friends you don’t get that service very often nowadays!!God BlessTony WrightSent from my iPad
Andrew Farrell
18:24 11 Nov 21
Excellent service from start to finish. Dan explained everything I wanted to know about the bike and went through all the different options, helping me decide on the spec that was right for me - not necessarily the most expensive items!.The ordering process, invoice etc went very smoothly and any email queries were answered at lightning speed by Jen. And then AJ delivered the bike, set it up for me and went through everything from the best front and rear suspension pressure, the Nyon display to even sorting out a small rub on the front disc despite having driven well over 100 miles to get to me and still having to drive back.If you're considering a Riese and Muller then honestly, you really need to give Dan a call.
David Love
15:20 01 Nov 21
Dan and the team at Edemo bikes were friendly and knowledgable He was happy for me to come back with queries and even allowed me to change my spec of my Homage after I had placed my order. I did get back fairly quickly!!I appreciated having the bike delivered The only frustration was the 6 month wait for the bike
Martyn Pass
16:23 27 Oct 21
Prior to purchasing a Riese Mueller bike, I ask Dan at Edemo numerous questions via email. He provided quick, informative answers, often backed up with comprehensive, well shot, high quality videos.I visited Edemo and Dan spent almost a full afternoon showing me numerous models which I test rode. At no time was there any pressure for a sale from Dan who is extremely knowledgeable on the full Riese Mueller range.I did purchase one, a Charger3 GT vario, which was delivered by Dan’s colleague AJ, having been kept up to date on build time by the RM website and also Jen at Edemo.AJ spent a couple of hours, explaining everything thoroughly about the bike, on delivery and ensured handlebars and seat etc were correctly set up for me. Again, he was very thorough and was adamant he was happy to stay with me until I was completely happy with everything.In short, I’m 100% happy with the service I received from Edemo. I highly recommend this bike shop!PS: I LOVE the bike!
Bob Cole
13:51 11 Oct 21
After looking around extensively and reading plus viewing many many YouTube reviews I decided on EDEMO and the R&M brand as being the most suitable for my needs. In the first instances Dan’s information in YouTube form and also his very comprehensive briefing paper that you can download cleared up many points and doubts. After a brief chat on the phone I decided to visit his shop along with my partner to see and try out the bikes.Have to say his presentation and response to pre prepared questions was really professional, we weren’t rushed and got to try out a try a few bikes. This was the deciding set of factors for me. Someone who understood what he was selling and believes in his product. Conclusion was the Homage was ideal for me and my goals and leisure riding as a road bike (and trails) and fitness machine plus ! my partner elected for the Swing3 which I haven’t planned on, initially.The bikes were both factory orders and came through quicker that expected, and we soon had the technician AJ at our door delivery the bikes and going through the set up and checking the fit etc. Really helpful.Ok, R&M are expensive but I think they are value for money - you might save a bit by lowering the specification but I am glad I went with the ‘fully loaded’ version of the Homage. Riding at night is I have to say is a lot safer than my previous bikes.
Sree Kumar
17:08 08 Oct 21
Recently bought Reise and Muller Superdelite through Edemo cycles. Dan was excellent with his advice and guidance. Took his Demo cycle twice (on different occasions) to experience the cycle. Really smooth and comfortable to ride. He went through my queries pragmatically and professionally. I ordered the cycle few weeks after, reading up further and going through my discussions with Dan. The cycle was delivered by his colleague AJ at my Home. Kept me updated on all aspects of delivery. Overall very professional and excellent service. Dan has also continued to keep in touch with advice and tips. I would certainly recommend R&M Superdellite, and Edemo for the experience. Have been using it on and off road- a truly different experience from usual electric cycles!! Thank you Dan & Co.!!
Steve Thornton
20:58 06 Oct 21
If you’re reading this then you are already quite a way on your journey into owing a Riese and Müller bike. No doubt you’ve scoured the internet for info, shortlisted brands and watched umpteen videos just like I did this summer. Let me assist you by fast forwarding to the point where you’ve mentally committed to spending extremely serious money on a bicycle but now need the very best assistance to help you select the right machine, frame size, make comparisons, test ride alternative models, choose only the accessories you need and not the ones you don’t…..and to do all of that in the most friendly, stress free and informative environment where there is no such thing as a silly question, where you are actively encouraged to take another spin just to make sure, where you’ll meet a quite unique owner whose approach is to best understand what you need and help you separate that from what you think you want. And by that I mean Dan will not push the highest spec, most expensive machine at you at all. I made an 8 hour round trip to visit EDEMO from the North West and had a bunch of pre conceived ideas about what I wanted. I’m now the owner of a bespoke Nevo 3 that has been built to my exact spec, delivered to the door by the man who put it together (the wonderful AJ) and given the most comprehensive handover and all for no extra cost. In my experience this is a unique approach to sales and I can only wholeheartedly recommend that you make contact with Dan and take the trip to Nailsworth because quite frankly if you are serious about owning one of these amazing machines then don’t put your time, trust or hard earned cash into the hands of anyone else in the UK.Happy Riding!PS - one personal recommendation: when it comes to selecting which onboard computer display system to go for then choose the Nyon every time if funds allow - the built in GPS is a game changer and once paired with your smartphone and activated via a Bosch app it can also act as another form of lock for your very expensive machine by rendering the drivetrain inoperable once the display is removed and popped into your pocket or bag (effectively becoming an electronic key - there is a one off in app purchase fee of £7.99 for this - peanuts when you think what it might save you!!)
Paul Wilson
08:14 04 Oct 21
Fast, flexible, friendly and informed. I recently bought a Reiss und Muller bike via EDEMO and they made it super easy, including bringing it to my house to make sure everything was customised to me. Its a meaningful investment in some fairly sophisticated kit, so the personalised experience gave me the confidence to press ahead knowing I could get help from experts. The bike is truly amazing - I've never ridden such a quality piece of kit before. And knowing I have a knowledgeable team behind my choice is reassuring.
Stinky Butt
15:23 03 Oct 21
Hi, just like to say what a great experience purchasing my supercharger 2 from Dan and his team at Edemo, after ordering was kept informed upto the time of delivery, I went to pick up my bike from the shop, but Dan offers home delivery, that's not to say you bike is delivered in a big box for you to sort out, they will deliver it personally make sure your bike is how you want it and answer any questions you have, here's looking to clocking up the milesChris
Ian Purves
09:29 29 Sep 21
What a fantastic service Dan is a star ... Bikes are fantastic as well!We have been taken by surprise the difference eBikes make ... still doing loads of exercise (well you can choose) but no puffing up steep hills
M G
21:25 21 Sep 21
Buying an electric bike can potentially be a major investment, which is why you want to deal with people who are friendly, knowledgeable, sincere, honest and genuinely interested in giving you the best customer service and deal that they can. You also want to deal with people who are quick in returning calls and answering emails and finding answers to your questions. Dan and his team at Edemo electric bikes ticked all of those boxes. I’m glad I trusted my gut instinct and bought my bike through them, rather than my local dealer. Good customer service like this is unfortunately not always easy to find.
Mike Travis
09:21 19 Sep 21
Greg N
16:42 14 Sep 21
Managed the order and delivery of my Riese & Müller load 75. Great advice on “best spec” for my needs, and keeping me informed throughout. Several delays by R&M (not EDEMO’s fault) but the team were very honest and open on expectations.
Deep Thought
10:33 09 Sep 21
Came across the EDEMO bike shop by chance, had been considering going electric for a while so went in for more info. Dan was extremely helpful without being pushy, very knowledgeable and had a genuine enthusiasm for the bikes. Was offered a test ride (no pressure), very, very impressed and placed a deposit for a bike the next day. Unlike some bike outlets EDEMO actually provide support for their product, so if you do have any problems they can fix them. Safe to say you can buy with confidence...
John Ferrers Dunn
09:36 09 Sep 21
Having been encouraged by a friend to look at Riese and Muller bikes, I made contact with Edemo at Nailsworth and arranged for a test ride. In brief the courtesy and help shown by Dan the owner and his colleagues possibly exceeded anything I have experienced in 50 years+ as an experienced chartered accountant and with knowledge of being fully involved in running businesses large and small. The test ride was good and the bike was personally delivered to my home by an experienced mechanic who spent around one and a half hours adjusting the settings and going through all the matters that were needed to explain everything about the bike to me. I have owned bikes for more than 70 years so I am not a novice and was able to ask about the things that were of interest to me. So altogether most impressive and satisfying. (The bike is pretty good to!) So strongly recommended if you are looking for a high quality machine with unbelievable service. I am very pleased with my purchase of the Tinker model.
Chris Daniels
15:56 03 Sep 21
Fiona MacEwan
14:37 26 Aug 21
Can’t rate EDEMO Bikes in Nailsworth highly enough! Superb service, no pressure to buy. Answered my endless questions and helped me choose the right bike for me. I’m absolutely delighted with it!Thank you Dan, AJ and Jen.Ps. They they also deliver it at no extra cost - fully set up, ran through all the controls again, tweaked the handle bars and seat to give me the riding position I wanted and got me to test ride it again to ensure I was totally happy before leaving!
Anthony Mann
11:12 15 Aug 21
It was a bit of a drive to get to their shop, but well worth it. I got a very clear explanation of what I needed to know, and a very useful test ride with no pressure on time. Dan was knowledgeable and helpful, and did not try to convince me that I needed more than I did in fact need. As a result of which I bought a bike from them almost immediately. It was delivered to me some significant distance from their premises a few days later (on a day of my choosing) and the mechanic who delivered it was pleasant, friendly, knowledgeable and helpful. He gave me a full introduction to the bike and set it up for my preferences, which basically took over half the morning. He did not leave until it was satisfactorily set up. First class service. I would not hesitate to recommend them to others. And the bike is great - all that I expected it to be.
Simon Toomer
08:25 13 Aug 21
Andrew Meyler
11:33 09 Aug 21
Dan and his team at EDEMO were really excellent, guiding me through the selection and purchase process with expertise and care. My bike was delivered fully set-up and AJ (who made the drop-off) also provided a detailed explanation of all the bells and whistles ensuring I was immediately ready to go!
Geoff Williams
19:52 06 Aug 21
Excellent service from knowledgeable staff who know the products inside out. Highly recommended.
Matthew Stone
10:39 03 Aug 21
Fantastic experience, great staff! Bike was delivered and a full demo/runthrough of anything you might want to know was given (I have had less thourough handovers with cars). They even helped me with setting up the saddle & pedals I use and made sure I understood and could ride the bike safely. 30 mins after finishing the handover I put the panniers on and left for a week long bike trip, thats how ready for action the bike arrived! The bike itself is fantastic and worth the price, it was easy to ride and is very stable (even with 35Kg extra load). I dont often review; but the service from Edemo was above and beyond anything I thought was possible, highly recommend!
Ian Webb
12:34 29 Jul 21
Although not my nearest Riese and Müller dealership, EDEMO have proven well worth the extra effort. Dan is extremely knowledgeable and his enthusiasm is infectious. He set out to get me the bike that best suited my requirements with no hard sell whatsoever.The overall service I received was as good as you could possibly get, I was kept up to date about my bike and the actual delivery by EDEMO themselves was a complete bike, then set up to my preferences - no big box and do it yourself assembly which I much appreciated.I would not hesitate to highly recommend EDEMO to anyone who appreciates extremely good and highly professional service.
James Steynor
09:50 25 Jul 21
Dan is the owner and gives one great confidence in buying what is an expensive purchase. Delivery was well managed and handover not rushed. I would definitely buy from them again.
Liz W
19:20 20 Jul 21
I have bought a gorgeous bike, pale blue with brown leather handle grips. Haven’t ridden a bike for 30+ years, but it is so easy and the battery assistance on the hills is fabulous. Wonderful staff (Dan) so helpful and walked me through the whole thing. Great to know I can go back for help if I need it and servicing the bike to keep it tip top. Would highly recommend, for inexperienced like me to the very experienced cyclists.
Patrick Mills
14:10 19 Jul 21
We arranged to pick up our R&M bikes from Edemo Bristol and cycle back to Cirencester to give them a go, the bikes performed really well and were a joy to ride. Jen and AJ in the Bristol shop were very helpful and we enjoyed a much needed cup of tea whilst AJ ran through each bike and helped set up my Nyon to pair with my phone so we could load our Komoot route for the ride back. Earlier on in the buying process we visited Dan in Nailsworth and test rode different models and Dan helped us through the numerous options before we placed our order which i then changed delaying the delivery date, my fault but you don't order a R&M bike everyday!
Paul Wilkins
15:00 14 Jul 21
We had visited EDemo a couple of years previously when first looking at eBikes. At that time we thought that the Riese & Müller cycles we rather pricey. Having purchased lower priced (but still none the less expensive) eBikes we can now very much appreciate why Riese & Müller are that little bit more expensive. The build quality is excellent, the bikes are solid and inspire confident riding. The bike is now not just something for an occasional ride, it has now become an alternative method of transport around the local area.Dan at EDemo was extremely helpful and enthusiastic about the product and assisted us in choosing the correct cycles and configuration to create the orders. Riese & Müller are built to order. Of course, there is a little bit of a wait while your cycles are being built but once you have an order number, you can easily track where your cycle is in the manufacturing process.Once shipped, EDemo PDI the bikes and deliver them to you, AJ ensures that you know what all of the controls do and tweaks the settings to suit your riding style.As the old saying goes 'You get what you pay for'. I have to say, I'm not disappointed in the slightest and recommend eDemo wholeheartedly.
Kevin Green
15:41 08 Jul 21
Great service from start to finish from Dan, really knowledgeable about e-bikes and gave good advice. Helped me to select the right bike for me as a replacement after my e-bike had been stolen. To top it all off the bike was available and delivered to my home in Wales in less than a week - Really impressed- well done
Paul Flavell
13:34 07 Jul 21
I have been very pleased with the complete experience of purchasing my e-bike from Edemo. At each stage of the process, I was talking with extremely knowledgeable and technically qualified professionals. Staff were very patient, understanding and very prompt in any form of correspondence.I have bought many leading makes of bikes (including e-bikes), however I have to say that my Riese & Muller Nevo 3 Vario, from an engineering point of view, is superior (I am an engineer) to anything I have bought before.I am extremely impressed by the amount of time which was devoted to helping me make the correct decision on the exact bike to buy because there are so many options to choose from.The delivery (which was some two weeks earlier than promised) was comprehensive. Each part of the bike was explained in detail to ensure safety, understanding of technical knowledge and complete satisfaction with the bike.I have no hesitation in recommending both Riese & Muller and Edemo to ensure complete satisfaction in making such an important purchase.
Louise Tickle
09:35 07 Jul 21
Super friendly service from Dan, who is incredibly well informed about all things electric-bike, but does the very opposite of a hard sell. He just wants you to get the bike that works best for you, chats you through all the options, explains what it is you're paying for, and what the alternatives are - and I'm absolutely thrilled with the bike I bought.
Julie Andrews
12:36 05 Jul 21
Very pleased with my Nevo 3 delivered and set up for me by AJ who arrived on time and spent as long as I needed to go through all the info and make sure I was happy with everything following a test ride.Prior to this I visited the shop and was impressed by Dan’s knowledge of all the Riese and Muller bikes and the opportunity to try them. Good communication throughout and a bonus was that my bike was available two weeks before the stated date. So far the Nevo is living up to my expectations, great to ride and easy to manage the technical bits.The only downside is that it’s so nice, I have to be much more security conscious than with my old bike!.
Hugo Korwaser
20:45 04 Jul 21
Bought a bike from EDEMO, ordered last year and delivered personally 4 months ago. Everything great. Well looked after, all questions answered and kept informed at every step.Recommend EDEMO and the bike.
Stephen Wheeler
15:33 28 Jun 21
We are absolutely delighted with our new bikes from EDEMO. Dan’s advice, when we went to see him, was excellent and invaluable. It was great to have lots of time to try a few different bikes and Dan gave us plenty of information and answered all our questions in a very friendly and professional way. He really knows Riese and Müller bikes. The bikes are all very different in how they ride and it is so important to get the right bike for the type of riding you are going to be doing and Dan’s expertise is brilliant to help you make the right decision.Jen’s emails were really informative and helpful.AJ was also great. He took real care and time to sort us out when he delivered the bikes and was brilliant to chat with. He really knows his stuff as well. It was also great to find out from AJ that the EDEMO workshop is in Paintworks in Bristol which we drive past regularly to visit the Grandchildren so that is a great location for us when we need support in the future. We feel certain that your after service care will be as good as your original sales care.EDEMO has a great team.We were also very impressed with the EDEMO website and how informative and helpful it was, which is what brought us to EDEMO in the first place, especially as these were the first electric bikes we have ever purchased..We are sure we will have questions as we get used to our new bikes and it is very reassuring to have your offer of support in the future.We will definitely check out your You Tube channel and have a look on Facebook.Thank you very much. We are very excited and looking forward to some new adventures.
Richard Weston
10:55 27 Jun 21
First class service from someone who knows his trade well. Answered all my questions and was really patient. Even delivered my bike over 80 miles and went through all the technical details. Well done Dan
Andy Tait
15:11 23 Jun 21
Very helpful, knowledgeable and willing to go the extra mile.
Roland Chambers
18:40 20 Jun 21
Dan and Jen were friendly, responsive and efficient. Now I've got a bike I love and a good feeling that the people I bought it from are right there when I need them.
Tim De Bues
09:34 14 Jun 21
Stuart Davidson
10:16 13 Jun 21
Excellent company to deal with.professional, good customer service andwould recommend them.
Gerren Mayne
11:14 11 Jun 21
My quest for an e bike took to me various dealers all of whom wanted to sell me whatever stock they had, or were about to receive. I finally met Dan and immediately the difference in customer experience was evident. I had the chance to try different models and the various options were explained in detail to me. The whole buying process was seamless and I was regularly updated with delivery dates. As I bought my bike for an adventure, I opted to pick it up (I was offered delivery to my home) from their Bristol store where I was given a full explanation of the bike and a really comprehensive fit. I then rode my new bike home via Bristol, Bath, the Kennet & Avon canal to my home in Wiltshire. I am delighted with the bike and have already recommended Dan and the team at Edemo to a number of colleagues and friends.
Hadrian Speight
15:37 06 Jun 21
Great service (and the very best bikes) from start to finish. Dan Radford was vey helpful and knowledgable and allowed me to take test rides on the bikes of my choice. We were then able to select from all the options to get the bike that suited my specific needs, and sizing, even down to including non-standard items at my request. The ordering process was clear, smooth and prompt, and a few weeks after placing my order my bike was delivered to my door and set up for me on the spot. Throughout the process there was always some one ready and available to answer any queries I had. Brilliant service and wonderful products. I could say more but I’m off for a ride…
Ian Proffitt
12:34 04 Jun 21
Excellent service from ordering to hand over.Kept me updated on the progress of the bike and Jen opened up the workshop for me to collect my bike on a Saturday.Thank you for your service
Lucy Mitchell
11:11 30 May 21
Ordering during COVID19 was made easier by video. Great advice. They made some changes for me at no extra charge. The delivery was way. Comprehensive instructions given.
Big Ron
15:05 28 May 21
Thanks Dan and colleagues. Pleasant and helpful, service with a smile.Had the Ebike a week and rides like a dream.See you around the hills😊
Ray Exton
15:34 20 May 21
Bought my first electric bike (Riese & Muller Homage) from this shop. Amazing service and very helpful in selecting this model. Very satisfied
Maudie Atkinson
14:17 15 May 21
Richard Erskine
08:24 07 May 21
Curious, I visited Edemo electric bikes and tried out some bikes. It was a revelation! I always have loads of questions, and Dan is the ultimate geek but able to explain things in a clear way. He is really engaging and takes pride in finding the right bike amongst the fantastic range that Riese & Müller make (and can be customised) He isn't trying to sell a large fixed stock; it is a very personal service. I live in a hilly area and the eBike has flattened the hills, and I now can go places I would struggle to reach by car. I am retired and my wife and I scaled back to 1 car. After a year, my wife now also has got an eBike from Edemo, so we can go on jaunts together. These are high quality bikes that come at a price, but you really do get what you pay for. I would 100% recommend Dan and Edemo to anyone curious about getting a quality eBike, and needs expert advice without the hard sell.
Andrew Stephens
10:04 05 May 21
What a fantastic experience - Dan took me through everything I needed to know about purchasing the bike - from frame size to colour and accessories - everything was mapped out including delivery dates and times , Dan personally delivered the bike himself and made sure that I knew all the features of the bike - The bike was just as Dan described perfect - Well done to Dan and his team -
Simon Jones
18:35 30 Apr 21
I was supplied with my best ever bike by Dan a rare commodity in that he is knowledgeable, helpful and decent. The bike , a Delite mountain bike, really lives up to its name in that it is comfortable, robust and exciting to ride. I can’t recommend this shop highly enough.
Graham Crockford
12:45 24 Apr 21
Great bike with great no pressure sales. Highly recommend this dealer if looking for the best (Reise and Muller) then go to the best.
Joss Marsh
07:24 21 Apr 21
Simply great service from Dan. He really spent the time going through everything both before and after I bought the bike. Fantastic set of impeccably engineered bikes to choose from. Thoroughly recommend.
Rosie Dalton
12:58 20 Apr 21
Dan has been very helpful from the start. I had to order a bike as they had none in stock in my size but it arrived really quickly. Dan brought it to my home and when through everything I needed to know. I'm having a few problems doing hill starts on the bike but Dan has been helpful with this too.
Albert Hall
11:36 18 Apr 21
We went to Dan for our fab R&M bikes because he delivers to your address and sets up the bike for the rider. He arrived with the spotless bikes at a convenient time for us right on time. He was helpful and knowledgeable from the first contact.
jake Arnold-Forster
13:57 30 Mar 21
Dan was enthusiastic, knowledgeable and responsive. The bike is very good too.
Clive Reid
15:39 23 Mar 21
Dan was extremely diligent in assessing the best model match to meet my aspirations. I had to be patient while the bike was built but I was regularly kept informed of progress and the final personal delivery and handover by Dan was superb. I live in the North of Scotland.
Anita Walker
15:48 20 Mar 21
Dan has a very professional and knowledgeable approach to reise and Muller's e bikes I myself contacted him with my own thoughts to what I wanted and I visited his shop and further to a constructive discussion placed my order with him every step of the process was made so easy by him would recommend anyone sure or unsure to give him a call by the way load 75 Excellent Thanks
Sam Finney
18:29 18 Mar 21
I wish all companies had the same level of customer service as Dan and his team at Edemo. The whole process from start to finish was awesome. Even after delivery they're always available to provide support, the how-to videos take it to the next level. A service truly befitting the great bikes from Riese & Muller. Now its time to clock up some major miles on my new Homage. If you're looking for a Riese and Muller, Dan is your man.
David Cope
16:46 09 Mar 21
I have just bought a Riese & Muller bike from Edemo Electric Bikes and have found their service to be absolutely outstanding. Everything from my initial enquiry and placing the order to the delivery and after sales service has been first class. I was updated regularly as the progress my order and the bike was delivered to me ahead of schedule. Subsequent questions were answered promptly and with a real understanding of my needs. Dan's knowledge and experience of electric bikes is exceptional. I cannot rate EDEMO bikes highly enough! The summer is ahead and hopefully the Supercharger 2 GT Tourer will be racking up the miles - it is a joy to be riding a bike of real quality!
oscar burnett
15:41 05 Mar 21
first class experience buying our Riese and Muller bikes, excellent and informative website, with great communication from Dan with regard to queries and follow-up.
Ian Crammond
19:21 17 Feb 21
Very happy with the excellent advice and service Dan provided throughout. Edemo is a small company offering a friendly and professional service that I have no hesitation in recommending.
Caroline Tatham
22:20 07 Jan 21
Fantastic service from Edemo right upto and including delivery. Highly recomended. I love my new bike and the whole process was made so much easier with the help and support I got from Edemo - thanks so much.
Tiggy Greenwood
08:56 25 Dec 20
A great start to new bike rides! Dan gave me good clear advice, without being at all pushy as well as a chance to test ride.My bike is WONDERFUL! I used to ride a lot when I was younger, but since hitting my 60s I've been daunted by the hills. Now I'm riding all over the place again - off to do the shopping (20 minutes away) bringing parcels back in my pannier, or just for the joy of getting out, hills no problem.A huge thank you to Dan who made it all so easy and straightforward.
Jon Eskdale
13:08 18 Dec 20
Always very helpful and accomodating.If you are looking for a Riese & Muller bike - this is the place to go.Visit the shop and you also get to enjoy a trip out to a lovely town in the Cotswold.
Ben Winfrey
16:17 10 Nov 20
A brilliant experience getting my Riese & Müller e-bike. I was able to arrange an extensive test ride of various models, and Dan was extremely capable and answered all my questions. He checked stock availability very quickly and stayed in touch through email all along. He was also never pushy, I guess he doesn’t need to be when the bikes are so good! He’s clearly a great enthusiast for the cause too. He took me through the whole bike when I collected it, including how-to’s on everything necessary. I would definitely recommend.
Brian English
14:45 12 Oct 20
Such a good experience from beginning to end, Dan gently guided me through the process of selecting and purchasing my new Nevo3, delivered the bicycle in fine shape, and walked me through the features so well. So pleased!
Andrew Peters
16:20 05 Oct 20
I more or less had already decided what I wanted when I first spoke with Dan, but he took me through all the options (with his very helpful views} and arranged a test ride, advised on size etc. When the bike arrived (a Delite GT Rohloff) it was immediately PDI'd and delivered to my home (60 miles away) personally by Dan. During set up a small issue arose (nothing Dan was at fault for) which required workshop equipment, so Dan immediately returned to his shop with the bike, made the necessary adjustment and had the bike back with me by 10 the next morning. Overall, unbeatable service and I would recommend Dan and Edemo to anybody. And the bike has now done its first 100 miles. It is just great!
dave fishwick
06:46 29 Sep 20
Dan provides an amazing service, enormous enthusiasm for the product and great knowledge. Great advice and super efficient service, which goes well beyond the average.... and all with a permanent smile and super friendly manner. I can’t recommend it enough !!
Andrew Ginger
20:17 27 Sep 20
Our new excellent Riese & Muller bikes first trip around the Isle of Wight in a storm!Fortunately the weather improved for the next 2 days!Thanks Dan for all the advice & great service. Brilliant bikes.
Kelvin Rolf
09:14 26 Sep 20
I've been meaning to leave this review for a while. Dan's customer service and passion for eBikes is nothing short of excellent. If you're on the fence about an eBike, just do it, because they are the greatest invention since the light bulb and there is no better place to buy one from than Edemo. The level of expertise and after sales Dan will offer is second to none. Ps. Thanks for helping me with my chain!
Ian sutherland Cowley
15:24 20 Sep 20
Excellent service and advice, above and beyond
Adam Pinkstone
13:39 18 Sep 20
Great service, really knowledgeable.
Stephen Schlemmer
14:33 06 Sep 20
Many thanks to Dan Radford at Edemo electric bikes for a delightful purchase experience. The dealership is ideally located with immediate access to urban and rural, hilly and flat roads for a comprehensive road test. Dan’s advice on specification was excellent and after a shorter than expected wait for Riese u Müller to make my Tinker the pdi was good and the handover professional. From my experience you can buy from Edemo with confidence.
Fergus Payne
10:05 29 Aug 20
Excellent customer service, super friendly and really helpful. Answered all our questions delivered when we wanted the bike and pleasure to buy from. We have the best bike in the world and couldn’t be happier!
Raymond Mullins
16:08 20 Aug 20
ros mulhall
21:12 17 Aug 20
I have just bought a Riese and Müller Tinker Vario e bike from Dan at Edemo . He was very helpful , and patient with all my queries , and was very knowledgeable. I was able to try out several models , and felt under no pressure to make a decision .I don’t hesitate to recommend Dan , especially if you are new to e bikes . I felt in good hands .
twibble tibble
19:13 17 Aug 20
Five stars is not enough. The service I have received from Dan at Edemo has been exceptional!My first contact with Dan was via email. Dan replied promptly and gave a very detailed and thorough response and could not have been more helpful.When the bike was ordered and the deposit paid I received an email with a product code and delivery date. The bike was built and delivered on the promised dates. Dan very kindly delivered the bike to me in person and gave a detailed handover. There was a small issue with one of the bikes batteries which was not the fault of Dan. Dan rectified the issue very quickly and had the replacement battery couriered to me by one of his team lightning quick!I am delighted with my purchase and could not be happier with the service and care I have received. Dan genuinely cares about his products and customers and goes out of his way to provide a professional service. I would happily recommend Dan and Edemo bikes to anyone.Thank you Dan and family for a truly fantastic service. The bike and customer care have made my family and I very happy.
casper payne
14:24 17 Aug 20
Fantastic service and knowledge of electric bikes
Martin Slater
14:09 15 Aug 20
If you want to buy an R&M bike this is the place to go. Not only can you see the bike here, you can also try it too. Dan lives and breathes these machines and the service, delivery and set-up is first class and sets Edemo apart from other e-bike retailers. I would not hesitate to recommend to anyone interested in finding out more about these wonderful bikes!
Alison Carnwath
15:27 12 Aug 20
I had superb advice and service from Dan at Edemo. I would recommend him highly. A good entrepreneurial business and a personal touch.
Mike Fuller
12:51 07 Aug 20
Brilliant service all round from all involved. Would definitely recommend.
Kish SL
08:29 03 Aug 20
Great Reise & Muller bike and great service from the team at Edemo. A special thanks to Dan who gave great advice on the bike without any hard selling. A pleasure to deal with and would highly recommend.
Jim Gant
14:26 17 Apr 20
Amazing place with top quality bikes and super service. Dan was incredibly helpful. Can't recommend this place enough, just need to dig out that Gary Fisher video. ⭐️⭐️⭐️⭐️⭐️
alex Albu
14:38 18 Nov 19
Great service received from Dan/Edemo on buying ex-demonstrator e-bike/Nevo. What a lovely piece of german engineering at great value. Very knowledgeable and likeable shop owner/Dan who has set the bike up and explained all details to me. Looking forward to cycling this gorgeous machine.
C.S. Pattinson
17:07 22 Aug 19
Popped into edemo Ebikes, Nailsworth and got top class service from Dan! I had a demo ride on 3 R&M ebikes...all very impressive, stylish and very tempting!Thank you so much for all your advice and help Dan!Chris.
Joanna
22:10 07 Aug 19
Wow!! What a cool experience. I didn’t think I would have as much fun for the hours that we did out on the e-bikes. Really impressed with the ease of riding one of the rental bikes and at how far we travelled without loads of effort. I am now looking into how I can ditch the car and get an Edemo bike for my daily commute😀 Genuinely great shop set up, bike instruction and support and my husband and I look forward to coming back and planning another route soon......
Archie Powis
21:53 07 Aug 19
Great day on the rental bikes. Top quality service from Dan the owner including tuition on how to use the bikes and an organised route which factored in some great views and food stops. It was so easy using the bike modes to go up the hills and our 25 mile route was fantastic. Would definitely recommend as a great day out. Thanks again.
Bruce Porter
11:08 08 Jun 19
Just rented e bikes for the day. Very Friendly and knowledgable service - with top notch and well maintained e-bikes.Lots of suggested routes in the local area - avoiding main roads and using quiet side lanes.With E bikes, my son and I tackled 70km in the day with ease - and Bike batteries lasted us all day.
Jan Garaj
19:23 07 May 19
New shop, where you can hire almost brand new Riese & Müller electric bikes (my rented bike mileage was ~50 miles only). Those bikes are massive, modern, stylish and comfortable. Ideal for Cotswold hills.
Andrew Stephens
5/5
“What a fantastic experience! I was taken through everything I needed to know – from frame size, to colour and accessories.”
Electric bikes.
Discover the undiscovered
When was the last time you rode a bike? Years? Decades even?
Remember that feeling of the wind whistling past your ears? The early morning sun on your face? Fresh air pumping into your lungs? And the sense that literally anything is possible.
With a Riese & Müller electric bike anything is possible .
Because a Riese & Müller e-bike will take you anywhere you want to go.
Explore where you live. Ride further afield. Or ride across fields. Along tracks. On roads. And up hills. Especially up hills. In the country or across the city. Ride on your own. Or, even better, with family and friends.
Ready to be thrilled? Discover EDEMO and get in touch.
Our most popular Riese & Müller e-bikes
Which Riese & Müller electric bike does everyone wants to get their hands on? And why? And what are the most popular upgrades?
How much does a Riese & Müller e-bike cost?
Thanks to its German precision engineering and powerful Bosch motor, a Riese and Müller e-bike isn’t cheap. But it is worth every penny.
"Don't just take our word for it"
Google Rating
5.0
Based on 124 reviews
EDEMO electric bikes
5.0
Bruce Fenn
19:12 28 Jun 22
I recently traded in a bike with Dan at Edemo and we came to a agreement on the dealVery easy dealing with Dan and he tells you everything you need to know about the new bikeHe’s very upfront no worries about anythingHe also follows up with an email to see if you are getting on ok with the new bike
Ron Griffin
10:05 27 Jun 22
I would highly recommend EDEMO bikes they go that extra mile that otherbike shops don’t seem to do anymore.Great service great value great products look no further your in safe handswith EDEMO.
Roger Mortlock
09:37 20 Jun 22
I've been obsessed about Riese & Muller e-bikes for years, so it's been brilliant to finally get hold of my own - with the help of Dan and the Edemo team. It's been well worth the wait!
Brendan Marks
11:15 13 Jun 22
If Carlsberg made Electric Bike Outlets !Travelled quite a way to visit EDemo, as they had the complete R & M model range, although I was already focused on my choice, and wished to see / try it ( Homage ).Dan and his team are extremely knowledgeable, and approachable. No sales baloney .I was initially visiting to just see and try.They pre-built this bike to the specifications I wished for, as they had it in stock, apart from the “comfort” option - so the swept back handlebar & more comfortable saddle we’re sourced from additional stock.Once briefly ridden, it was a no-brainer as to taking it away.Only ventured out 3 times so far - but what a piece of kit!Not cheap, but the adage “ you get what you pay for” has seldom been more accurate.Would I buy from them again? Without doubt.Now for the tricky bit : to update the Wife…….
Hayley Loader
14:01 09 Jun 22
Excellent service. Great advice. Friendly, knowledgeable and great rapport. Love the bike. Thank you.
Andy Green
11:20 31 May 22
Had a first class experience with Dan from Edemo. He helped me choose my first ebike. Having booked a test ride everything was ready on my arrival, Dan readily explained what I needed to know about the bikes and after choosing which to ride I was let loose for as long as I needed. The shop is in a great location with massive hills in every direction so the bike had a good test. Once I had decided to place an order Dan covered all the possible options, there was no 'hard sell' at any stage. With the order completed I just had to sit and wait for three months. The bike arrived much earlier and with great comms a delivery was arranged. The handover and set up was very comprehensive and I was not rushed. Once I was happy I was left to admire lovely new bike and decide where the first ride was to be. The bike is totally awesome, the Homage with Rohloff hub and GT pack. I decided not to get the front carrier and bag but prior to delivery had a rethink and got it added. Very glad that I did, it's really useful and looks great. Dan and the Edemo team are highly recommended by me.
Allan Dawson
19:21 30 May 22
Dan and his team supplied us with a Swing 3 & Load 75 and I must say the whole process was a fantastic experience. Dan's knowledge coupled with his enthusasim for everything electric bikes makes you feel, right from the very start, you are making the correct choice with Edemo. The commuication from all team members is second to none and even though the Load 75 had a few delays, Dan and the team kept us informed of the reason and what the available options were. Delivery/Handover was seamless and thorough and we are so pleased with the R&M product. I would definitely recommend a visit to Edemo to test ride the various products, you won't be disappointed.
Angelo Sofocleous
14:23 26 May 22
We bought our first electric bike from these guys and we received an absolutely first class service! Not pushy at all, they took time to explain everything and help us find the most suitable bike for us and one to suit our budget. They literally spent ages explaining the difference between each bike and how they work. They delivered the bike to London and spent time making sure my wife was happy with it and that she was comfortable with all the controls. We have no hesitation in recommending Edemo electric bikes! Keep up the good work team
William Tamkin
08:46 23 May 22
Excellent service and support from the EDEMO Team. Dan and AJ are experienced and knowledgeable about the bikes and are prepared to 'go the extra mile' in helping their customers. The Riese und Muller bikes are pretty amazing too!
Bill Vance
13:31 16 May 22
Very straightforward and helpful. Also, the bike is fantastic!
Chris Bailey
17:12 14 May 22
We are a retired Australian couple who love cycle touring in the UK and Europe. We have recently upgraded our bikes in Australia to Riese & Muller Superchargers and wanted to have the same bikes in the UK. We contacted EDEMO Electric Bikes by email and were delighted with their positive response. We ordered the bikes to be available for our arrival in the UK in late April and they were ready well before we arrived. We negotiated a suitable payment schedule for the bikes and they were delivered to our UK cycling base on a farm just outside Kelso in the Scottish Borders. We are now preparing for our first tour to Culloden and Inverness. We have ridden around Kelso every day since the bikes were delivered and feel very much at home on them. Couldn't fault the service provided by EDEMO. Thoroughly recommend Dan and his team at EDEMO and Reise & Muller bikes.
John Bridgwood
09:06 13 May 22
They provide a triple A service. Very helpful. Well worth a visit if you are thinking about buying a quality bike. They delivered to my home, went though all my questions and provide after sales advice. I have no doubt in thoroughly recommending them.
Jonathan Woodings
07:30 07 May 22
Incredibly helpful staff. Dan was great on the phone going through options and also when we went to test ride. Kept us informed through the ordering process and has been on hand for follow up questions.
Chris Mackel
14:28 24 Apr 22
A long road back! On April 1st 2021, I broke my femur in a building site accident during renovations at our home. A tough accident at any time - however at 76 potentially life changing. As lockdown eased I was desperate to get fit again and spent time in the gym, however I decided that what I really needed to do was to get back into the outdoors in a safe, secure and manageable way. A bike I decided was the answer! Careful research led me to the Riese & Muller Superdelite as the optimum solution. A bike packed with benefits - well designed, powerful motor integrated with the Rohloff e-14 hub, full suspension, capability for touring and a a degree of MTB territory. I was greatly helped in my final choices by the excellent advice of Dan at EDEMO and by their wide range of helpful You Tube videos. The whole package delivered to my door in Edinburgh by the very helpful AJ with a full demonstration. The Superdelite is not a cheap option - however it is a value for money investment that will get me fit again with a capability to match no end of future adventures.In short the long road back from serious injury has been replaced by a long and winding road to hours of fun and enjoyment in our great Scottish hills! The view below is high above Glencorse Reservoir in the Pentlands. Thanks to the team at EDEMO!
Marcus Smith
13:26 16 Apr 22
John Aytoun
15:22 12 Apr 22
From the start Dan at Edemo was extremely helpful with all our queries and advised us with specifications and additions to our Riese and Muller Nevo 3 GT Vario Automatiq.We were very specific in what we required and Dan exceeded himself in supplying all our needs and even directed us when he felt something would not be suitable.On delivery AJ spent ages going through all the finer details of the bikes with both of us explaining each step, changing saddle height and handlebar configuration to suit our needs he was extremely patient and nothing was to much for him even though he still had a 6 hour drive ahead of him.Now that we have our pride and joy these bikes certainly exceed expectations and are truly the Tesla of electric bikes, well worth the extra expense to get the best.They are a pleasure to ride and sail up the hills for some we did not even use turbo and not having to change gears on the automatic was something to get used to but is so much better and easier to ride.Thank you Dan AJ and all at Edemo
Iflung dung
15:18 12 Apr 22
Matthew Penfold
16:57 31 Mar 22
Very good service. Had a decent chat with Dan to discuss what type of bike would suit me. Bike was delivered within about 2 months (they are built to order in Germany) in person by one of the mechanics who works for Edemo.As for the bike, it is simply superb. Dan said it would be very good, but it is way better than I expected.
Melanie Gillespie
13:56 30 Mar 22
Fantastic shop with fantastic service. A very enjoyable experience especially the test rides to decide which model is the best.
Peter Brash
21:25 28 Mar 22
Dan and the team at Edemo have made the purchase of our new e-bikes a pleasure from start to finish. My wife and I paid Dan a visit to try out some bikes. We both enjoy cycling but had never tried an e-bike. Nailsworth is an ideal location for this with plenty of hills to climb. I always do my research beforehand, but to me an informed opinion is invaluable and that is exactly what Dan can offer. He listened to our aspirations, asked some questions, and offered his suggestions. And the end result is we have bikes that we absolutely love. Charlie delivered the bikes and spent time setting them up and answering more questions. It’s a real pleasure talking to people who know and are passionate about their product. The 2 hour drive to Nailsworth was time very well spent and I would highly recommend paying Edemo a visit if you are considering buying an e-bike.
James Aveling
12:30 27 Mar 22
Obviously you’ve already done your homework if you are reading this. Yes Riese and Muller is expensive but that old clichè you get what you pay for is so very true when picking this brand.If it wasn’t for the assistance of an E-Bike I’d no longer be able to cycle due to my health. So very glad I made the decision to opt for R&M.Edemo just made it a seamless transition. From meeting Dan and test riding various models, which over an hour allowed me to select the Delite. Super Delite would have been the obvious choice on paper. However once ridden I personally found the Delite handled better. Less weight and lower centre of gravity. So very thankful for the ability to test ride.Great service having the bike delivered by AJ, who was very helpful and knowledgeable. Sadly the GPS tracker ( additional purchase and very much recommended) was missing but arrived the following day. With direction was able to fit myself.I’d also recommend the Nyon as this also allows with the use of the Bosch app the E-bike motor being immobilised once the Nyon is removed. With this, the tracker and the two locks I use, it’s actually more secure than my work van!So yes I’d recommend you buy your Riese and Muller from Edemo
Kevin Todd
01:07 27 Mar 22
I live in the beautiful north east of Scotland and I do not have a local Riese and Muller dealer, the nearest is some four hours away. However, having spent some serious time looking for and speaking to Riese and Muller dealers, it was clear to me that Edemo, was the company that I wanted to do business with, even though they were 600+ miles away!Dan was great to deal with, he was clear, knowledgeable about the products he sells and made sure that I got the bike I needed, which incidently was not in the size I was going to order!.I had convinced myself, having looked at the size guides, that I needed a certain size frame in the Superdelite, (clearly in my head I am quite leggy!!) and Dan was certain that I needed a smaller frame. He said moreover, if there was any problem, he would just take the bike back and get me the one that did fit. Obviously that wasnt necessary, as he knows his stuff and I trusted his professional expertise, thank goodness, as my new bike fits perfectly!The bike was delivered to me this week, by another extremely professional member of the team, who took the time to go over everything with me, making sure I was familliar with all the controls and how to remove wheels etc, should I ever get a puncture.In all honesty, the service was superb, from start to finish and I could not reccomend them any higher. I trust Dan, Edemo, the Team and I will no doubt be buying another bike for my partner soon, and it will certainly be Edemo that gets my business.
Peter Stride
17:59 26 Mar 22
Delivered the bike when stated. Took time to set up the suspension to suit my weight. Explaining everything about the maintenance care and controls and should I need any future information offered phone and online help. Very happy with their service.
Peter Smith
18:45 21 Mar 22
Really pleased with the service from EDEMO, I trialled the Supercharger 2 on two separate occasions and asked lots of questions before going ahead. The bike arrived earlier than predicted and appears to have been well set up. It was great to have the personal delivery and handover of the bike which covered everything you would expect. I also have confidence that any future issues or questions I have will be addressed quickly and professionally. I’ve only been out once on the bike so far, very pleased with it, but early days. One issue I’ve had is trying to find saddle bags and in frame bags that fit the bike because of the Thudbuster seat post and the large section cross tube housing the battery. It would be great if bag suppliers would cater for these features. In summary A great all round performance from the EDEMO team.
Russell Spence
16:29 11 Mar 22
Good old fashioned service with state of the art products. We have an R&M Superdelite and a Charger3 Mixte and love them
moonwrasse
15:31 11 Mar 22
Buying a Riese and muller ebike from Dan at EDEMO was a delight, he answered all my many questions promptly and efficiently, a few weeks later a personal bike delivery and hand over by Dan himself was a real surprise as I am over the other side of the country to his shop. He has kept in contact answering any questions I had after delivery, it’s rare to find a shop with customer service like this.
Colin Payne
10:01 01 Mar 22
We have recently purchased two Riese and Muller E Bikes, this is our second purchase from Edemo over the years and it’s a great experience. The sales process is about buying the right bike for you and not the bike the shop wants to sell and this is a major plus for Edemo, Dan really wants you to have the right bike, he has enormous enthusiasm for E bikes and his product and such a refreshing difference from most bike shops that really have no interest in helping you buy the bike that you need.Despite living some distance away, the buying experience was great, a good explanation of every aspect of E bikes and an excellent chance to try the bikes out. I was kept well informed over the progress of my order and the bikes were delivered, set up for us and a through hand over.Unfortunately our previous bikes from Edemo had an issue, a few months after delivery, I believe you can really judge customer service when something goes wrong rather than when everything goes smoothly. Despite living some distance away the bikes were collected, the issue ( related to an assembly error) was resolved quickly and the bikes returned all within days.Other members of the team are equally enthusiastic about E bikes and an outstanding customer experience. Dan has a series of helpful videos on You Tube which are really useful if your considering a purchase and helpful videos on keeping your bike running great.The Riese and Muller bikes are superb as well!
Richard Cope
10:40 28 Feb 22
Edemo are, or were our nearest Riese Muller dealer and we chose them to supply our new ebikes. From start to finish the experience has been great. We visited to decide on the model and specification and were able to test ride similar bikes. The advice we got was sound and professional. Once we decided to order, the process was simple and straightfoward. There was a long wait but this was all to do with the global supply problems existing at this time. When the bikes were ready they were delivered quickly and efficently by Edemo technicians who set them up and also gave us good advice. There are also plenty of informative videos on U Tube that are helpful too. Well done Edemo!
Ansuz
08:36 25 Feb 22
If your looking for a Riese & Muller bike there's no better place to go than Edemo electric bikes. They have all of Riese & Muller's line up that you can get a feel for & test ride, Dan is very knowledgeable & can point you in the right direction if you're unsure of what would suit you.Very happy with my Nevo GT Rohloff, thank you Dan, Jen, AJ, Emma.
Anthony Galliers-Pratt
15:37 11 Feb 22
Very good advice and great service
Steve Oakey
18:22 09 Feb 22
When you shop at Edemo there’s no pressure, you’re encouraged to try all models and drives. They really do go the extra mile to make sure you’re completely happy with the bike you choose. Dan, AJ, Charlie great team, great bikes, great experience.
Keith Wheeler
17:01 31 Jan 22
Excellent friendly helpful service, no pressure sales, plenty of opportunities to try the bikes, top notch bikes.
David Madams
06:58 12 Jan 22
Great firm to deal with, highly recommended.
Stephen Lewis
18:37 05 Dec 21
When I started researching eBikes it quickly became apparent that the bike I wanted/needed was only sold by a select few outlets. EDEMO piqued my interest more than the others due to them being totally and genuinely interested in ensuring the customer is what makes their business and as such looks after them …. not only during the financial transaction but all the time thereafter. I like having the knowledge that should my machine break down then they will come and fix it!! ……. Really nice people to do business with, I have no qualms in recommending EDEMO, none whatsoever.If Edemo do happen to read this, please continue to do what you do…… don’t change a thing.
Paul Timothy
21:34 28 Nov 21
A really Good ExperienceEdemo offered excellent advice and helped me spec the most appropriate bike, they made it an enjoyable and rewarding experience. The home delivery with handover service is a great touch. I would thoroughly recommend their professional service.
Antony Wright
19:23 24 Nov 21
I am a keen cyclist and motorcyclist and have toured Europe on a touring pedal cycle many times. My obsession has always been two wheels.The service I received when selecting, proper testing in the Cotswolds and purchasing the Superdelite GT rohloff with Dan, Jen and AJ at EDEMO has been one of the best most helpful and most of all friendly I have encountered.As specified the Superdelite is an all round bike suitable for touring, country tracks and commuting. It rides and handles far better than I ever imagined and is far superior than many expensive e-Mountain bike’s that never venture on dedicated mountain bike tracks (I know from my old Specialized S-Works mountain bike)I would certainly recommend the optional Fox Float suspension its worth every penny and provides a fantastic ride that you can adjust on the go to suite the terrain.The brakes are equally as good as the S-Works which is amazing on a bike that is 10 kg heavier.On the touring Bosch setting the dual battery range provided over 120 miles over very hilly roads and Forest tracks in Worcestershire.The Rohloff e14 hub gears took a hundred miles or so to get used to but now comes second nature with the luxury of greater gear range and a virtual no maintenance belt drive.The Neon Display combined with my Polar heart rate monitor provides all the information ever needed, although I always get far more miles than predicted.Yes it is an expensive bike like my BMW 1250 GS motorbike, but in return you get quality and product that rides like no other. I have done over 300 miles in three weeks on the Superdeliteand ridden through Wyre Forest, hilly country roads and enjoyed every minuteThank youDan Jen and AJI came to EDemo as a customer and with their help and advice now have three new friends you don’t get that service very often nowadays!!God BlessTony WrightSent from my iPad
Andrew Farrell
18:24 11 Nov 21
Excellent service from start to finish. Dan explained everything I wanted to know about the bike and went through all the different options, helping me decide on the spec that was right for me - not necessarily the most expensive items!.The ordering process, invoice etc went very smoothly and any email queries were answered at lightning speed by Jen. And then AJ delivered the bike, set it up for me and went through everything from the best front and rear suspension pressure, the Nyon display to even sorting out a small rub on the front disc despite having driven well over 100 miles to get to me and still having to drive back.If you're considering a Riese and Muller then honestly, you really need to give Dan a call.
David Love
15:20 01 Nov 21
Dan and the team at Edemo bikes were friendly and knowledgable He was happy for me to come back with queries and even allowed me to change my spec of my Homage after I had placed my order. I did get back fairly quickly!!I appreciated having the bike delivered The only frustration was the 6 month wait for the bike
Martyn Pass
16:23 27 Oct 21
Prior to purchasing a Riese Mueller bike, I ask Dan at Edemo numerous questions via email. He provided quick, informative answers, often backed up with comprehensive, well shot, high quality videos.I visited Edemo and Dan spent almost a full afternoon showing me numerous models which I test rode. At no time was there any pressure for a sale from Dan who is extremely knowledgeable on the full Riese Mueller range.I did purchase one, a Charger3 GT vario, which was delivered by Dan’s colleague AJ, having been kept up to date on build time by the RM website and also Jen at Edemo.AJ spent a couple of hours, explaining everything thoroughly about the bike, on delivery and ensured handlebars and seat etc were correctly set up for me. Again, he was very thorough and was adamant he was happy to stay with me until I was completely happy with everything.In short, I’m 100% happy with the service I received from Edemo. I highly recommend this bike shop!PS: I LOVE the bike!
Bob Cole
13:51 11 Oct 21
After looking around extensively and reading plus viewing many many YouTube reviews I decided on EDEMO and the R&M brand as being the most suitable for my needs. In the first instances Dan’s information in YouTube form and also his very comprehensive briefing paper that you can download cleared up many points and doubts. After a brief chat on the phone I decided to visit his shop along with my partner to see and try out the bikes.Have to say his presentation and response to pre prepared questions was really professional, we weren’t rushed and got to try out a try a few bikes. This was the deciding set of factors for me. Someone who understood what he was selling and believes in his product. Conclusion was the Homage was ideal for me and my goals and leisure riding as a road bike (and trails) and fitness machine plus ! my partner elected for the Swing3 which I haven’t planned on, initially.The bikes were both factory orders and came through quicker that expected, and we soon had the technician AJ at our door delivery the bikes and going through the set up and checking the fit etc. Really helpful.Ok, R&M are expensive but I think they are value for money - you might save a bit by lowering the specification but I am glad I went with the ‘fully loaded’ version of the Homage. Riding at night is I have to say is a lot safer than my previous bikes.
Sree Kumar
17:08 08 Oct 21
Recently bought Reise and Muller Superdelite through Edemo cycles. Dan was excellent with his advice and guidance. Took his Demo cycle twice (on different occasions) to experience the cycle. Really smooth and comfortable to ride. He went through my queries pragmatically and professionally. I ordered the cycle few weeks after, reading up further and going through my discussions with Dan. The cycle was delivered by his colleague AJ at my Home. Kept me updated on all aspects of delivery. Overall very professional and excellent service. Dan has also continued to keep in touch with advice and tips. I would certainly recommend R&M Superdellite, and Edemo for the experience. Have been using it on and off road- a truly different experience from usual electric cycles!! Thank you Dan & Co.!!
Steve Thornton
20:58 06 Oct 21
If you’re reading this then you are already quite a way on your journey into owing a Riese and Müller bike. No doubt you’ve scoured the internet for info, shortlisted brands and watched umpteen videos just like I did this summer. Let me assist you by fast forwarding to the point where you’ve mentally committed to spending extremely serious money on a bicycle but now need the very best assistance to help you select the right machine, frame size, make comparisons, test ride alternative models, choose only the accessories you need and not the ones you don’t…..and to do all of that in the most friendly, stress free and informative environment where there is no such thing as a silly question, where you are actively encouraged to take another spin just to make sure, where you’ll meet a quite unique owner whose approach is to best understand what you need and help you separate that from what you think you want. And by that I mean Dan will not push the highest spec, most expensive machine at you at all. I made an 8 hour round trip to visit EDEMO from the North West and had a bunch of pre conceived ideas about what I wanted. I’m now the owner of a bespoke Nevo 3 that has been built to my exact spec, delivered to the door by the man who put it together (the wonderful AJ) and given the most comprehensive handover and all for no extra cost. In my experience this is a unique approach to sales and I can only wholeheartedly recommend that you make contact with Dan and take the trip to Nailsworth because quite frankly if you are serious about owning one of these amazing machines then don’t put your time, trust or hard earned cash into the hands of anyone else in the UK.Happy Riding!PS - one personal recommendation: when it comes to selecting which onboard computer display system to go for then choose the Nyon every time if funds allow - the built in GPS is a game changer and once paired with your smartphone and activated via a Bosch app it can also act as another form of lock for your very expensive machine by rendering the drivetrain inoperable once the display is removed and popped into your pocket or bag (effectively becoming an electronic key - there is a one off in app purchase fee of £7.99 for this - peanuts when you think what it might save you!!)
Paul Wilson
08:14 04 Oct 21
Fast, flexible, friendly and informed. I recently bought a Reiss und Muller bike via EDEMO and they made it super easy, including bringing it to my house to make sure everything was customised to me. Its a meaningful investment in some fairly sophisticated kit, so the personalised experience gave me the confidence to press ahead knowing I could get help from experts. The bike is truly amazing - I've never ridden such a quality piece of kit before. And knowing I have a knowledgeable team behind my choice is reassuring.
Stinky Butt
15:23 03 Oct 21
Hi, just like to say what a great experience purchasing my supercharger 2 from Dan and his team at Edemo, after ordering was kept informed upto the time of delivery, I went to pick up my bike from the shop, but Dan offers home delivery, that's not to say you bike is delivered in a big box for you to sort out, they will deliver it personally make sure your bike is how you want it and answer any questions you have, here's looking to clocking up the milesChris
Ian Purves
09:29 29 Sep 21
What a fantastic service Dan is a star ... Bikes are fantastic as well!We have been taken by surprise the difference eBikes make ... still doing loads of exercise (well you can choose) but no puffing up steep hills
M G
21:25 21 Sep 21
Buying an electric bike can potentially be a major investment, which is why you want to deal with people who are friendly, knowledgeable, sincere, honest and genuinely interested in giving you the best customer service and deal that they can. You also want to deal with people who are quick in returning calls and answering emails and finding answers to your questions. Dan and his team at Edemo electric bikes ticked all of those boxes. I’m glad I trusted my gut instinct and bought my bike through them, rather than my local dealer. Good customer service like this is unfortunately not always easy to find.
Mike Travis
09:21 19 Sep 21
Greg N
16:42 14 Sep 21
Managed the order and delivery of my Riese & Müller load 75. Great advice on “best spec” for my needs, and keeping me informed throughout. Several delays by R&M (not EDEMO’s fault) but the team were very honest and open on expectations.
Deep Thought
10:33 09 Sep 21
Came across the EDEMO bike shop by chance, had been considering going electric for a while so went in for more info. Dan was extremely helpful without being pushy, very knowledgeable and had a genuine enthusiasm for the bikes. Was offered a test ride (no pressure), very, very impressed and placed a deposit for a bike the next day. Unlike some bike outlets EDEMO actually provide support for their product, so if you do have any problems they can fix them. Safe to say you can buy with confidence...
John Ferrers Dunn
09:36 09 Sep 21
Having been encouraged by a friend to look at Riese and Muller bikes, I made contact with Edemo at Nailsworth and arranged for a test ride. In brief the courtesy and help shown by Dan the owner and his colleagues possibly exceeded anything I have experienced in 50 years+ as an experienced chartered accountant and with knowledge of being fully involved in running businesses large and small. The test ride was good and the bike was personally delivered to my home by an experienced mechanic who spent around one and a half hours adjusting the settings and going through all the matters that were needed to explain everything about the bike to me. I have owned bikes for more than 70 years so I am not a novice and was able to ask about the things that were of interest to me. So altogether most impressive and satisfying. (The bike is pretty good to!) So strongly recommended if you are looking for a high quality machine with unbelievable service. I am very pleased with my purchase of the Tinker model.
Chris Daniels
15:56 03 Sep 21
Fiona MacEwan
14:37 26 Aug 21
Can’t rate EDEMO Bikes in Nailsworth highly enough! Superb service, no pressure to buy. Answered my endless questions and helped me choose the right bike for me. I’m absolutely delighted with it!Thank you Dan, AJ and Jen.Ps. They they also deliver it at no extra cost - fully set up, ran through all the controls again, tweaked the handle bars and seat to give me the riding position I wanted and got me to test ride it again to ensure I was totally happy before leaving!
Anthony Mann
11:12 15 Aug 21
It was a bit of a drive to get to their shop, but well worth it. I got a very clear explanation of what I needed to know, and a very useful test ride with no pressure on time. Dan was knowledgeable and helpful, and did not try to convince me that I needed more than I did in fact need. As a result of which I bought a bike from them almost immediately. It was delivered to me some significant distance from their premises a few days later (on a day of my choosing) and the mechanic who delivered it was pleasant, friendly, knowledgeable and helpful. He gave me a full introduction to the bike and set it up for my preferences, which basically took over half the morning. He did not leave until it was satisfactorily set up. First class service. I would not hesitate to recommend them to others. And the bike is great - all that I expected it to be.
Simon Toomer
08:25 13 Aug 21
Andrew Meyler
11:33 09 Aug 21
Dan and his team at EDEMO were really excellent, guiding me through the selection and purchase process with expertise and care. My bike was delivered fully set-up and AJ (who made the drop-off) also provided a detailed explanation of all the bells and whistles ensuring I was immediately ready to go!
Geoff Williams
19:52 06 Aug 21
Excellent service from knowledgeable staff who know the products inside out. Highly recommended.
Matthew Stone
10:39 03 Aug 21
Fantastic experience, great staff! Bike was delivered and a full demo/runthrough of anything you might want to know was given (I have had less thourough handovers with cars). They even helped me with setting up the saddle & pedals I use and made sure I understood and could ride the bike safely. 30 mins after finishing the handover I put the panniers on and left for a week long bike trip, thats how ready for action the bike arrived! The bike itself is fantastic and worth the price, it was easy to ride and is very stable (even with 35Kg extra load). I dont often review; but the service from Edemo was above and beyond anything I thought was possible, highly recommend!
Ian Webb
12:34 29 Jul 21
Although not my nearest Riese and Müller dealership, EDEMO have proven well worth the extra effort. Dan is extremely knowledgeable and his enthusiasm is infectious. He set out to get me the bike that best suited my requirements with no hard sell whatsoever.The overall service I received was as good as you could possibly get, I was kept up to date about my bike and the actual delivery by EDEMO themselves was a complete bike, then set up to my preferences - no big box and do it yourself assembly which I much appreciated.I would not hesitate to highly recommend EDEMO to anyone who appreciates extremely good and highly professional service.
James Steynor
09:50 25 Jul 21
Dan is the owner and gives one great confidence in buying what is an expensive purchase. Delivery was well managed and handover not rushed. I would definitely buy from them again.
Liz W
19:20 20 Jul 21
I have bought a gorgeous bike, pale blue with brown leather handle grips. Haven’t ridden a bike for 30+ years, but it is so easy and the battery assistance on the hills is fabulous. Wonderful staff (Dan) so helpful and walked me through the whole thing. Great to know I can go back for help if I need it and servicing the bike to keep it tip top. Would highly recommend, for inexperienced like me to the very experienced cyclists.
Patrick Mills
14:10 19 Jul 21
We arranged to pick up our R&M bikes from Edemo Bristol and cycle back to Cirencester to give them a go, the bikes performed really well and were a joy to ride. Jen and AJ in the Bristol shop were very helpful and we enjoyed a much needed cup of tea whilst AJ ran through each bike and helped set up my Nyon to pair with my phone so we could load our Komoot route for the ride back. Earlier on in the buying process we visited Dan in Nailsworth and test rode different models and Dan helped us through the numerous options before we placed our order which i then changed delaying the delivery date, my fault but you don't order a R&M bike everyday!
Paul Wilkins
15:00 14 Jul 21
We had visited EDemo a couple of years previously when first looking at eBikes. At that time we thought that the Riese & Müller cycles we rather pricey. Having purchased lower priced (but still none the less expensive) eBikes we can now very much appreciate why Riese & Müller are that little bit more expensive. The build quality is excellent, the bikes are solid and inspire confident riding. The bike is now not just something for an occasional ride, it has now become an alternative method of transport around the local area.Dan at EDemo was extremely helpful and enthusiastic about the product and assisted us in choosing the correct cycles and configuration to create the orders. Riese & Müller are built to order. Of course, there is a little bit of a wait while your cycles are being built but once you have an order number, you can easily track where your cycle is in the manufacturing process.Once shipped, EDemo PDI the bikes and deliver them to you, AJ ensures that you know what all of the controls do and tweaks the settings to suit your riding style.As the old saying goes 'You get what you pay for'. I have to say, I'm not disappointed in the slightest and recommend eDemo wholeheartedly.
Kevin Green
15:41 08 Jul 21
Great service from start to finish from Dan, really knowledgeable about e-bikes and gave good advice. Helped me to select the right bike for me as a replacement after my e-bike had been stolen. To top it all off the bike was available and delivered to my home in Wales in less than a week - Really impressed- well done
Paul Flavell
13:34 07 Jul 21
I have been very pleased with the complete experience of purchasing my e-bike from Edemo. At each stage of the process, I was talking with extremely knowledgeable and technically qualified professionals. Staff were very patient, understanding and very prompt in any form of correspondence.I have bought many leading makes of bikes (including e-bikes), however I have to say that my Riese & Muller Nevo 3 Vario, from an engineering point of view, is superior (I am an engineer) to anything I have bought before.I am extremely impressed by the amount of time which was devoted to helping me make the correct decision on the exact bike to buy because there are so many options to choose from.The delivery (which was some two weeks earlier than promised) was comprehensive. Each part of the bike was explained in detail to ensure safety, understanding of technical knowledge and complete satisfaction with the bike.I have no hesitation in recommending both Riese & Muller and Edemo to ensure complete satisfaction in making such an important purchase.
Louise Tickle
09:35 07 Jul 21
Super friendly service from Dan, who is incredibly well informed about all things electric-bike, but does the very opposite of a hard sell. He just wants you to get the bike that works best for you, chats you through all the options, explains what it is you're paying for, and what the alternatives are - and I'm absolutely thrilled with the bike I bought.
Julie Andrews
12:36 05 Jul 21
Very pleased with my Nevo 3 delivered and set up for me by AJ who arrived on time and spent as long as I needed to go through all the info and make sure I was happy with everything following a test ride.Prior to this I visited the shop and was impressed by Dan’s knowledge of all the Riese and Muller bikes and the opportunity to try them. Good communication throughout and a bonus was that my bike was available two weeks before the stated date. So far the Nevo is living up to my expectations, great to ride and easy to manage the technical bits.The only downside is that it’s so nice, I have to be much more security conscious than with my old bike!.
Hugo Korwaser
20:45 04 Jul 21
Bought a bike from EDEMO, ordered last year and delivered personally 4 months ago. Everything great. Well looked after, all questions answered and kept informed at every step.Recommend EDEMO and the bike.
Stephen Wheeler
15:33 28 Jun 21
We are absolutely delighted with our new bikes from EDEMO. Dan’s advice, when we went to see him, was excellent and invaluable. It was great to have lots of time to try a few different bikes and Dan gave us plenty of information and answered all our questions in a very friendly and professional way. He really knows Riese and Müller bikes. The bikes are all very different in how they ride and it is so important to get the right bike for the type of riding you are going to be doing and Dan’s expertise is brilliant to help you make the right decision.Jen’s emails were really informative and helpful.AJ was also great. He took real care and time to sort us out when he delivered the bikes and was brilliant to chat with. He really knows his stuff as well. It was also great to find out from AJ that the EDEMO workshop is in Paintworks in Bristol which we drive past regularly to visit the Grandchildren so that is a great location for us when we need support in the future. We feel certain that your after service care will be as good as your original sales care.EDEMO has a great team.We were also very impressed with the EDEMO website and how informative and helpful it was, which is what brought us to EDEMO in the first place, especially as these were the first electric bikes we have ever purchased..We are sure we will have questions as we get used to our new bikes and it is very reassuring to have your offer of support in the future.We will definitely check out your You Tube channel and have a look on Facebook.Thank you very much. We are very excited and looking forward to some new adventures.
Richard Weston
10:55 27 Jun 21
First class service from someone who knows his trade well. Answered all my questions and was really patient. Even delivered my bike over 80 miles and went through all the technical details. Well done Dan
Andy Tait
15:11 23 Jun 21
Very helpful, knowledgeable and willing to go the extra mile.
Roland Chambers
18:40 20 Jun 21
Dan and Jen were friendly, responsive and efficient. Now I've got a bike I love and a good feeling that the people I bought it from are right there when I need them.
Tim De Bues
09:34 14 Jun 21
Stuart Davidson
10:16 13 Jun 21
Excellent company to deal with.professional, good customer service andwould recommend them.
Gerren Mayne
11:14 11 Jun 21
My quest for an e bike took to me various dealers all of whom wanted to sell me whatever stock they had, or were about to receive. I finally met Dan and immediately the difference in customer experience was evident. I had the chance to try different models and the various options were explained in detail to me. The whole buying process was seamless and I was regularly updated with delivery dates. As I bought my bike for an adventure, I opted to pick it up (I was offered delivery to my home) from their Bristol store where I was given a full explanation of the bike and a really comprehensive fit. I then rode my new bike home via Bristol, Bath, the Kennet & Avon canal to my home in Wiltshire. I am delighted with the bike and have already recommended Dan and the team at Edemo to a number of colleagues and friends.
Hadrian Speight
15:37 06 Jun 21
Great service (and the very best bikes) from start to finish. Dan Radford was vey helpful and knowledgable and allowed me to take test rides on the bikes of my choice. We were then able to select from all the options to get the bike that suited my specific needs, and sizing, even down to including non-standard items at my request. The ordering process was clear, smooth and prompt, and a few weeks after placing my order my bike was delivered to my door and set up for me on the spot. Throughout the process there was always some one ready and available to answer any queries I had. Brilliant service and wonderful products. I could say more but I’m off for a ride…
Ian Proffitt
12:34 04 Jun 21
Excellent service from ordering to hand over.Kept me updated on the progress of the bike and Jen opened up the workshop for me to collect my bike on a Saturday.Thank you for your service
Lucy Mitchell
11:11 30 May 21
Ordering during COVID19 was made easier by video. Great advice. They made some changes for me at no extra charge. The delivery was way. Comprehensive instructions given.
Big Ron
15:05 28 May 21
Thanks Dan and colleagues. Pleasant and helpful, service with a smile.Had the Ebike a week and rides like a dream.See you around the hills😊
Ray Exton
15:34 20 May 21
Bought my first electric bike (Riese & Muller Homage) from this shop. Amazing service and very helpful in selecting this model. Very satisfied
Maudie Atkinson
14:17 15 May 21
Richard Erskine
08:24 07 May 21
Curious, I visited Edemo electric bikes and tried out some bikes. It was a revelation! I always have loads of questions, and Dan is the ultimate geek but able to explain things in a clear way. He is really engaging and takes pride in finding the right bike amongst the fantastic range that Riese & Müller make (and can be customised) He isn't trying to sell a large fixed stock; it is a very personal service. I live in a hilly area and the eBike has flattened the hills, and I now can go places I would struggle to reach by car. I am retired and my wife and I scaled back to 1 car. After a year, my wife now also has got an eBike from Edemo, so we can go on jaunts together. These are high quality bikes that come at a price, but you really do get what you pay for. I would 100% recommend Dan and Edemo to anyone curious about getting a quality eBike, and needs expert advice without the hard sell.
Andrew Stephens
10:04 05 May 21
What a fantastic experience - Dan took me through everything I needed to know about purchasing the bike - from frame size to colour and accessories - everything was mapped out including delivery dates and times , Dan personally delivered the bike himself and made sure that I knew all the features of the bike - The bike was just as Dan described perfect - Well done to Dan and his team -
Simon Jones
18:35 30 Apr 21
I was supplied with my best ever bike by Dan a rare commodity in that he is knowledgeable, helpful and decent. The bike , a Delite mountain bike, really lives up to its name in that it is comfortable, robust and exciting to ride. I can’t recommend this shop highly enough.
Graham Crockford
12:45 24 Apr 21
Great bike with great no pressure sales. Highly recommend this dealer if looking for the best (Reise and Muller) then go to the best.
Joss Marsh
07:24 21 Apr 21
Simply great service from Dan. He really spent the time going through everything both before and after I bought the bike. Fantastic set of impeccably engineered bikes to choose from. Thoroughly recommend.
Rosie Dalton
12:58 20 Apr 21
Dan has been very helpful from the start. I had to order a bike as they had none in stock in my size but it arrived really quickly. Dan brought it to my home and when through everything I needed to know. I'm having a few problems doing hill starts on the bike but Dan has been helpful with this too.
Albert Hall
11:36 18 Apr 21
We went to Dan for our fab R&M bikes because he delivers to your address and sets up the bike for the rider. He arrived with the spotless bikes at a convenient time for us right on time. He was helpful and knowledgeable from the first contact.
jake Arnold-Forster
13:57 30 Mar 21
Dan was enthusiastic, knowledgeable and responsive. The bike is very good too.
Clive Reid
15:39 23 Mar 21
Dan was extremely diligent in assessing the best model match to meet my aspirations. I had to be patient while the bike was built but I was regularly kept informed of progress and the final personal delivery and handover by Dan was superb. I live in the North of Scotland.
Anita Walker
15:48 20 Mar 21
Dan has a very professional and knowledgeable approach to reise and Muller's e bikes I myself contacted him with my own thoughts to what I wanted and I visited his shop and further to a constructive discussion placed my order with him every step of the process was made so easy by him would recommend anyone sure or unsure to give him a call by the way load 75 Excellent Thanks
Sam Finney
18:29 18 Mar 21
I wish all companies had the same level of customer service as Dan and his team at Edemo. The whole process from start to finish was awesome. Even after delivery they're always available to provide support, the how-to videos take it to the next level. A service truly befitting the great bikes from Riese & Muller. Now its time to clock up some major miles on my new Homage. If you're looking for a Riese and Muller, Dan is your man.
David Cope
16:46 09 Mar 21
I have just bought a Riese & Muller bike from Edemo Electric Bikes and have found their service to be absolutely outstanding. Everything from my initial enquiry and placing the order to the delivery and after sales service has been first class. I was updated regularly as the progress my order and the bike was delivered to me ahead of schedule. Subsequent questions were answered promptly and with a real understanding of my needs. Dan's knowledge and experience of electric bikes is exceptional. I cannot rate EDEMO bikes highly enough! The summer is ahead and hopefully the Supercharger 2 GT Tourer will be racking up the miles - it is a joy to be riding a bike of real quality!
oscar burnett
15:41 05 Mar 21
first class experience buying our Riese and Muller bikes, excellent and informative website, with great communication from Dan with regard to queries and follow-up.
Ian Crammond
19:21 17 Feb 21
Very happy with the excellent advice and service Dan provided throughout. Edemo is a small company offering a friendly and professional service that I have no hesitation in recommending.
Caroline Tatham
22:20 07 Jan 21
Fantastic service from Edemo right upto and including delivery. Highly recomended. I love my new bike and the whole process was made so much easier with the help and support I got from Edemo - thanks so much.
Tiggy Greenwood
08:56 25 Dec 20
A great start to new bike rides! Dan gave me good clear advice, without being at all pushy as well as a chance to test ride.My bike is WONDERFUL! I used to ride a lot when I was younger, but since hitting my 60s I've been daunted by the hills. Now I'm riding all over the place again - off to do the shopping (20 minutes away) bringing parcels back in my pannier, or just for the joy of getting out, hills no problem.A huge thank you to Dan who made it all so easy and straightforward.
Jon Eskdale
13:08 18 Dec 20
Always very helpful and accomodating.If you are looking for a Riese & Muller bike - this is the place to go.Visit the shop and you also get to enjoy a trip out to a lovely town in the Cotswold.
Ben Winfrey
16:17 10 Nov 20
A brilliant experience getting my Riese & Müller e-bike. I was able to arrange an extensive test ride of various models, and Dan was extremely capable and answered all my questions. He checked stock availability very quickly and stayed in touch through email all along. He was also never pushy, I guess he doesn’t need to be when the bikes are so good! He’s clearly a great enthusiast for the cause too. He took me through the whole bike when I collected it, including how-to’s on everything necessary. I would definitely recommend.
Brian English
14:45 12 Oct 20
Such a good experience from beginning to end, Dan gently guided me through the process of selecting and purchasing my new Nevo3, delivered the bicycle in fine shape, and walked me through the features so well. So pleased!
Andrew Peters
16:20 05 Oct 20
I more or less had already decided what I wanted when I first spoke with Dan, but he took me through all the options (with his very helpful views} and arranged a test ride, advised on size etc. When the bike arrived (a Delite GT Rohloff) it was immediately PDI'd and delivered to my home (60 miles away) personally by Dan. During set up a small issue arose (nothing Dan was at fault for) which required workshop equipment, so Dan immediately returned to his shop with the bike, made the necessary adjustment and had the bike back with me by 10 the next morning. Overall, unbeatable service and I would recommend Dan and Edemo to anybody. And the bike has now done its first 100 miles. It is just great!
dave fishwick
06:46 29 Sep 20
Dan provides an amazing service, enormous enthusiasm for the product and great knowledge. Great advice and super efficient service, which goes well beyond the average.... and all with a permanent smile and super friendly manner. I can’t recommend it enough !!
Andrew Ginger
20:17 27 Sep 20
Our new excellent Riese & Muller bikes first trip around the Isle of Wight in a storm!Fortunately the weather improved for the next 2 days!Thanks Dan for all the advice & great service. Brilliant bikes.
Kelvin Rolf
09:14 26 Sep 20
I've been meaning to leave this review for a while. Dan's customer service and passion for eBikes is nothing short of excellent. If you're on the fence about an eBike, just do it, because they are the greatest invention since the light bulb and there is no better place to buy one from than Edemo. The level of expertise and after sales Dan will offer is second to none. Ps. Thanks for helping me with my chain!
Ian sutherland Cowley
15:24 20 Sep 20
Excellent service and advice, above and beyond
Adam Pinkstone
13:39 18 Sep 20
Great service, really knowledgeable.
Stephen Schlemmer
14:33 06 Sep 20
Many thanks to Dan Radford at Edemo electric bikes for a delightful purchase experience. The dealership is ideally located with immediate access to urban and rural, hilly and flat roads for a comprehensive road test. Dan’s advice on specification was excellent and after a shorter than expected wait for Riese u Müller to make my Tinker the pdi was good and the handover professional. From my experience you can buy from Edemo with confidence.
Fergus Payne
10:05 29 Aug 20
Excellent customer service, super friendly and really helpful. Answered all our questions delivered when we wanted the bike and pleasure to buy from. We have the best bike in the world and couldn’t be happier!
Raymond Mullins
16:08 20 Aug 20
ros mulhall
21:12 17 Aug 20
I have just bought a Riese and Müller Tinker Vario e bike from Dan at Edemo . He was very helpful , and patient with all my queries , and was very knowledgeable. I was able to try out several models , and felt under no pressure to make a decision .I don’t hesitate to recommend Dan , especially if you are new to e bikes . I felt in good hands .
twibble tibble
19:13 17 Aug 20
Five stars is not enough. The service I have received from Dan at Edemo has been exceptional!My first contact with Dan was via email. Dan replied promptly and gave a very detailed and thorough response and could not have been more helpful.When the bike was ordered and the deposit paid I received an email with a product code and delivery date. The bike was built and delivered on the promised dates. Dan very kindly delivered the bike to me in person and gave a detailed handover. There was a small issue with one of the bikes batteries which was not the fault of Dan. Dan rectified the issue very quickly and had the replacement battery couriered to me by one of his team lightning quick!I am delighted with my purchase and could not be happier with the service and care I have received. Dan genuinely cares about his products and customers and goes out of his way to provide a professional service. I would happily recommend Dan and Edemo bikes to anyone.Thank you Dan and family for a truly fantastic service. The bike and customer care have made my family and I very happy.
casper payne
14:24 17 Aug 20
Fantastic service and knowledge of electric bikes
Martin Slater
14:09 15 Aug 20
If you want to buy an R&M bike this is the place to go. Not only can you see the bike here, you can also try it too. Dan lives and breathes these machines and the service, delivery and set-up is first class and sets Edemo apart from other e-bike retailers. I would not hesitate to recommend to anyone interested in finding out more about these wonderful bikes!
Alison Carnwath
15:27 12 Aug 20
I had superb advice and service from Dan at Edemo. I would recommend him highly. A good entrepreneurial business and a personal touch.
Mike Fuller
12:51 07 Aug 20
Brilliant service all round from all involved. Would definitely recommend.
Kish SL
08:29 03 Aug 20
Great Reise & Muller bike and great service from the team at Edemo. A special thanks to Dan who gave great advice on the bike without any hard selling. A pleasure to deal with and would highly recommend.
Jim Gant
14:26 17 Apr 20
Amazing place with top quality bikes and super service. Dan was incredibly helpful. Can't recommend this place enough, just need to dig out that Gary Fisher video. ⭐️⭐️⭐️⭐️⭐️
alex Albu
14:38 18 Nov 19
Great service received from Dan/Edemo on buying ex-demonstrator e-bike/Nevo. What a lovely piece of german engineering at great value. Very knowledgeable and likeable shop owner/Dan who has set the bike up and explained all details to me. Looking forward to cycling this gorgeous machine.
C.S. Pattinson
17:07 22 Aug 19
Popped into edemo Ebikes, Nailsworth and got top class service from Dan! I had a demo ride on 3 R&M ebikes...all very impressive, stylish and very tempting!Thank you so much for all your advice and help Dan!Chris.
Joanna
22:10 07 Aug 19
Wow!! What a cool experience. I didn’t think I would have as much fun for the hours that we did out on the e-bikes. Really impressed with the ease of riding one of the rental bikes and at how far we travelled without loads of effort. I am now looking into how I can ditch the car and get an Edemo bike for my daily commute😀 Genuinely great shop set up, bike instruction and support and my husband and I look forward to coming back and planning another route soon......
Archie Powis
21:53 07 Aug 19
Great day on the rental bikes. Top quality service from Dan the owner including tuition on how to use the bikes and an organised route which factored in some great views and food stops. It was so easy using the bike modes to go up the hills and our 25 mile route was fantastic. Would definitely recommend as a great day out. Thanks again.
Bruce Porter
11:08 08 Jun 19
Just rented e bikes for the day. Very Friendly and knowledgable service - with top notch and well maintained e-bikes.Lots of suggested routes in the local area - avoiding main roads and using quiet side lanes.With E bikes, my son and I tackled 70km in the day with ease - and Bike batteries lasted us all day.
Jan Garaj
19:23 07 May 19
New shop, where you can hire almost brand new Riese & Müller electric bikes (my rented bike mileage was ~50 miles only). Those bikes are massive, modern, stylish and comfortable. Ideal for Cotswold hills.
Ben Winfrey
5/5
“A brilliant experience getting my Riese & Müller e-bike. I was able to arrange an extensive test ride of various models, and Dan was extremely capable and answered all my questions.”
Bruce Fenn
19:12 28 Jun 22
I recently traded in a bike with Dan at Edemo and we came to a agreement on the dealVery easy... dealing with Dan and he tells you everything you need to know about the new bikeHe’s very upfront no worries about anythingHe also follows up with an email to see if you are getting on ok with the new bikeread more
Ron Griffin
10:05 27 Jun 22
I would highly recommend EDEMO bikes they go that extra mile that otherbike shops don’t seem to do... anymore.Great service great value great products look no further your in safe handswith EDEMO.read more
Roger Mortlock
09:37 20 Jun 22
I've been obsessed about Riese & Muller e-bikes for years, so it's been brilliant to finally get... hold of my own - with the help of Dan and the Edemo team. It's been well worth the wait!read more
Brendan Marks
11:15 13 Jun 22
If Carlsberg made Electric Bike Outlets !Travelled quite a way to visit EDemo, as they had the... complete R & M model range, although I was already focused on my choice, and wished to see / try it ( Homage ).Dan and his team are extremely knowledgeable, and approachable. No sales baloney .I was initially visiting to just see and try.They pre-built this bike to the specifications I wished for, as they had it in stock, apart from the “comfort” option - so the swept back handlebar & more comfortable saddle we’re sourced from additional stock.Once briefly ridden, it was a no-brainer as to taking it away.Only ventured out 3 times so far - but what a piece of kit!Not cheap, but the adage “ you get what you pay for” has seldom been more accurate.Would I buy from them again? Without doubt.Now for the tricky bit : to update the Wife…….read more
Hayley Loader
14:01 09 Jun 22
Excellent service. Great advice. Friendly, knowledgeable and great rapport. Love the bike. Thank... you.read more
Andy Green
11:20 31 May 22
Had a first class experience with Dan from Edemo. He helped me choose my first ebike. Having booked... a test ride everything was ready on my arrival, Dan readily explained what I needed to know about the bikes and after choosing which to ride I was let loose for as long as I needed. The shop is in a great location with massive hills in every direction so the bike had a good test. Once I had decided to place an order Dan covered all the possible options, there was no 'hard sell' at any stage. With the order completed I just had to sit and wait for three months. The bike arrived much earlier and with great comms a delivery was arranged. The handover and set up was very comprehensive and I was not rushed. Once I was happy I was left to admire lovely new bike and decide where the first ride was to be. The bike is totally awesome, the Homage with Rohloff hub and GT pack. I decided not to get the front carrier and bag but prior to delivery had a rethink and got it added. Very glad that I did, it's really useful and looks great. Dan and the Edemo team are highly recommended by me.read more
Allan Dawson
19:21 30 May 22
Dan and his team supplied us with a Swing 3 & Load 75 and I must say the whole process was a... fantastic experience. Dan's knowledge coupled with his enthusasim for everything electric bikes makes you feel, right from the very start, you are making the correct choice with Edemo. The commuication from all team members is second to none and even though the Load 75 had a few delays, Dan and the team kept us informed of the reason and what the available options were. Delivery/Handover was seamless and thorough and we are so pleased with the R&M product. I would definitely recommend a visit to Edemo to test ride the various products, you won't be disappointed.read more
Angelo Sofocleous
14:23 26 May 22
We bought our first electric bike from these guys and we received an absolutely first class... service! Not pushy at all, they took time to explain everything and help us find the most suitable bike for us and one to suit our budget. They literally spent ages explaining the difference between each bike and how they work. They delivered the bike to London and spent time making sure my wife was happy with it and that she was comfortable with all the controls. We have no hesitation in recommending Edemo electric bikes! Keep up the good work teamread more
William Tamkin
08:46 23 May 22
Excellent service and support from the EDEMO Team. Dan and AJ are experienced and knowledgeable... about the bikes and are prepared to 'go the extra mile' in helping their customers. The Riese und Muller bikes are pretty amazing too!read more
Bill Vance
13:31 16 May 22
Very straightforward and helpful. Also, the bike is fantastic!
Chris Bailey
17:12 14 May 22
We are a retired Australian couple who love cycle touring in the UK and Europe. We have recently... upgraded our bikes in Australia to Riese & Muller Superchargers and wanted to have the same bikes in the UK. We contacted EDEMO Electric Bikes by email and were delighted with their positive response. We ordered the bikes to be available for our arrival in the UK in late April and they were ready well before we arrived. We negotiated a suitable payment schedule for the bikes and they were delivered to our UK cycling base on a farm just outside Kelso in the Scottish Borders. We are now preparing for our first tour to Culloden and Inverness. We have ridden around Kelso every day since the bikes were delivered and feel very much at home on them. Couldn't fault the service provided by EDEMO. Thoroughly recommend Dan and his team at EDEMO and Reise & Muller bikes.read more
John Bridgwood
09:06 13 May 22
They provide a triple A service. Very helpful. Well worth a visit if you are thinking about... buying a quality bike. They delivered to my home, went though all my questions and provide after sales advice. I have no doubt in thoroughly recommending them.read more
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EDEMO’s bike boss is the legendary Dan Radford who believes the key to happiness is slinging his camping gear on an e-bike and hitting the trails.
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