Freedom. Adventure. Escape

Nowhere is off limits with a Riese & Müller e-bike from EDEMO Electric Bikes

Sam Finney

 5/5

“I wish all companies had the same level of customer service as EDEMO – a service truly befitting the great bikes from Riese & Müller.”

Google Rating

5.0

Based on 85 reviews

EDEMO electric bikes

5.0

Bob Cole

13:51 11 Oct 21

After looking around extensively and reading plus viewing many many YouTube reviews I decided on EDEMO and the R&M brand as being the most suitable for my needs. In the first instances Dan’s information in YouTube form and also his very comprehensive briefing paper that you can download cleared up many points and doubts. After a brief chat on the phone I decided to visit his shop along with my partner to see and try out the bikes.Have to say his presentation and response to pre prepared questions was really professional, we weren’t rushed and got to try out a try a few bikes. This was the deciding set of factors for me. Someone who understood what he was selling and believes in his product. Conclusion was the Homage was ideal for me and my goals and leisure riding as a road bike (and trails) and fitness machine plus ! my partner elected for the Swing3 which I haven’t planned on, initially.The bikes were both factory orders and came through quicker that expected, and we soon had the technician AJ at our door delivery the bikes and going through the set up and checking the fit etc. Really helpful.Ok, R&M are expensive but I think they are value for money - you might save a bit by lowering the specification but I am glad I went with the ‘fully loaded’ version of the Homage. Riding at night is I have to say is a lot safer than my previous bikes.

Sree Kumar

17:08 08 Oct 21

Recently bought Reise and Muller Superdelite through Edemo cycles. Dan was excellent with his advice and guidance. Took his Demo cycle twice (on different occasions) to experience the cycle. Really smooth and comfortable to ride. He went through my queries pragmatically and professionally. I ordered the cycle few weeks after, reading up further and going through my discussions with Dan. The cycle was delivered by his colleague AJ at my Home. Kept me updated on all aspects of delivery. Overall very professional and excellent service. Dan has also continued to keep in touch with advice and tips. I would certainly recommend R&M Superdellite, and Edemo for the experience. Have been using it on and off road- a truly different experience from usual electric cycles!! Thank you Dan & Co.!!

Steve Thornton

20:58 06 Oct 21

If you’re reading this then you are already quite a way on your journey into owing a Riese and Müller bike. No doubt you’ve scoured the internet for info, shortlisted brands and watched umpteen videos just like I did this summer. Let me assist you by fast forwarding to the point where you’ve mentally committed to spending extremely serious money on a bicycle but now need the very best assistance to help you select the right machine, frame size, make comparisons, test ride alternative models, choose only the accessories you need and not the ones you don’t…..and to do all of that in the most friendly, stress free and informative environment where there is no such thing as a silly question, where you are actively encouraged to take another spin just to make sure, where you’ll meet a quite unique owner whose approach is to best understand what you need and help you separate that from what you think you want. And by that I mean Dan will not push the highest spec, most expensive machine at you at all. I made an 8 hour round trip to visit EDEMO from the North West and had a bunch of pre conceived ideas about what I wanted. I’m now the owner of a bespoke Nevo 3 that has been built to my exact spec, delivered to the door by the man who put it together (the wonderful AJ) and given the most comprehensive handover and all for no extra cost. In my experience this is a unique approach to sales and I can only wholeheartedly recommend that you make contact with Dan and take the trip to Nailsworth because quite frankly if you are serious about owning one of these amazing machines then don’t put your time, trust or hard earned cash into the hands of anyone else in the UK.Happy Riding!PS - one personal recommendation: when it comes to selecting which onboard computer display system to go for then choose the Nyon every time if funds allow - the built in GPS is a game changer and once paired with your smartphone and activated via a Bosch app it can also act as another form of lock for your very expensive machine by rendering the drivetrain inoperable once the display is removed and popped into your pocket or bag (effectively becoming an electronic key - there is a one off in app purchase fee of £7.99 for this - peanuts when you think what it might save you!!)

Paul Wilson

08:14 04 Oct 21

Fast, flexible, friendly and informed. I recently bought a Reiss und Muller bike via EDEMO and they made it super easy, including bringing it to my house to make sure everything was customised to me. Its a meaningful investment in some fairly sophisticated kit, so the personalised experience gave me the confidence to press ahead knowing I could get help from experts. The bike is truly amazing - I've never ridden such a quality piece of kit before. And knowing I have a knowledgeable team behind my choice is reassuring.

Stinky Butt

15:23 03 Oct 21

Hi, just like to say what a great experience purchasing my supercharger 2 from Dan and his team at Edemo, after ordering was kept informed upto the time of delivery, I went to pick up my bike from the shop, but Dan offers home delivery, that's not to say you bike is delivered in a big box for you to sort out, they will deliver it personally make sure your bike is how you want it and answer any questions you have, here's looking to clocking up the milesChris

Ian Purves

09:29 29 Sep 21

What a fantastic service Dan is a star ... Bikes are fantastic as well!We have been taken by surprise the difference eBikes make ... still doing loads of exercise (well you can choose) but no puffing up steep hills

M G

21:25 21 Sep 21

Buying an electric bike can potentially be a major investment, which is why you want to deal with people who are friendly, knowledgeable, sincere, honest and genuinely interested in giving you the best customer service and deal that they can. You also want to deal with people who are quick in returning calls and answering emails and finding answers to your questions. Dan and his team at Edemo electric bikes ticked all of those boxes. I’m glad I trusted my gut instinct and bought my bike through them, rather than my local dealer. Good customer service like this is unfortunately not always easy to find.

Mike Travis

09:21 19 Sep 21

Greg N

16:42 14 Sep 21

Managed the order and delivery of my Riese & Müller load 75. Great advice on “best spec” for my needs, and keeping me informed throughout. Several delays by R&M (not EDEMO’s fault) but the team were very honest and open on expectations.

Deep Thought

10:33 09 Sep 21

Came across the EDEMO bike shop by chance, had been considering going electric for a while so went in for more info. Dan was extremely helpful without being pushy, very knowledgeable and had a genuine enthusiasm for the bikes. Was offered a test ride (no pressure), very, very impressed and placed a deposit for a bike the next day. Unlike some bike outlets EDEMO actually provide support for their product, so if you do have any problems they can fix them. Safe to say you can buy with confidence...

John Ferrers Dunn

09:36 09 Sep 21

Having been encouraged by a friend to look at Riese and Muller bikes, I made contact with Edemo at Nailsworth and arranged for a test ride. In brief the courtesy and help shown by Dan the owner and his colleagues possibly exceeded anything I have experienced in 50 years+ as an experienced chartered accountant and with knowledge of being fully involved in running businesses large and small. The test ride was good and the bike was personally delivered to my home by an experienced mechanic who spent around one and a half hours adjusting the settings and going through all the matters that were needed to explain everything about the bike to me. I have owned bikes for more than 70 years so I am not a novice and was able to ask about the things that were of interest to me. So altogether most impressive and satisfying. (The bike is pretty good to!) So strongly recommended if you are looking for a high quality machine with unbelievable service. I am very pleased with my purchase of the Tinker model.

Chris Daniels

15:56 03 Sep 21

Fiona MacEwan

14:37 26 Aug 21

Can’t rate EDEMO Bikes in Nailsworth highly enough! Superb service, no pressure to buy. Answered my endless questions and helped me choose the right bike for me. I’m absolutely delighted with it!Thank you Dan, AJ and Jen.Ps. They they also deliver it at no extra cost - fully set up, ran through all the controls again, tweaked the handle bars and seat to give me the riding position I wanted and got me to test ride it again to ensure I was totally happy before leaving!

Anthony Mann

11:12 15 Aug 21

It was a bit of a drive to get to their shop, but well worth it. I got a very clear explanation of what I needed to know, and a very useful test ride with no pressure on time. Dan was knowledgeable and helpful, and did not try to convince me that I needed more than I did in fact need. As a result of which I bought a bike from them almost immediately. It was delivered to me some significant distance from their premises a few days later (on a day of my choosing) and the mechanic who delivered it was pleasant, friendly, knowledgeable and helpful. He gave me a full introduction to the bike and set it up for my preferences, which basically took over half the morning. He did not leave until it was satisfactorily set up. First class service. I would not hesitate to recommend them to others. And the bike is great - all that I expected it to be.

Simon Toomer

08:25 13 Aug 21

Garth Deans

08:45 12 Aug 21

Great customer service. Great communication throughout entire process (from ordering to collection of bike). Love my Tinker Vario. Big thanks to Dan, AJ & Jen. Still early days, but can’t fault the service received or the Bike itself. Would definitely recommend to anyone looking to get a Riese & Müller eBike!

Andrew Meyler

11:33 09 Aug 21

Dan and his team at EDEMO were really excellent, guiding me through the selection and purchase process with expertise and care. My bike was delivered fully set-up and AJ (who made the drop-off) also provided a detailed explanation of all the bells and whistles ensuring I was immediately ready to go!

Geoff Williams

19:52 06 Aug 21

Excellent service from knowledgeable staff who know the products inside out. Highly recommended.

Matthew Stone

10:39 03 Aug 21

Fantastic experience, great staff! Bike was delivered and a full demo/runthrough of anything you might want to know was given (I have had less thourough handovers with cars). They even helped me with setting up the saddle & pedals I use and made sure I understood and could ride the bike safely. 30 mins after finishing the handover I put the panniers on and left for a week long bike trip, thats how ready for action the bike arrived! The bike itself is fantastic and worth the price, it was easy to ride and is very stable (even with 35Kg extra load). I dont often review; but the service from Edemo was above and beyond anything I thought was possible, highly recommend!

Ian Webb

12:34 29 Jul 21

Although not my nearest Riese and Müller dealership, EDEMO have proven well worth the extra effort. Dan is extremely knowledgeable and his enthusiasm is infectious. He set out to get me the bike that best suited my requirements with no hard sell whatsoever.The overall service I received was as good as you could possibly get, I was kept up to date about my bike and the actual delivery by EDEMO themselves was a complete bike, then set up to my preferences - no big box and do it yourself assembly which I much appreciated.I would not hesitate to highly recommend EDEMO to anyone who appreciates extremely good and highly professional service.

James Steynor

09:50 25 Jul 21

Dan is the owner and gives one great confidence in buying what is an expensive purchase. Delivery was well managed and handover not rushed. I would definitely buy from them again.

Liz W

19:20 20 Jul 21

I have bought a gorgeous bike, pale blue with brown leather handle grips. Haven’t ridden a bike for 30+ years, but it is so easy and the battery assistance on the hills is fabulous. Wonderful staff (Dan) so helpful and walked me through the whole thing. Great to know I can go back for help if I need it and servicing the bike to keep it tip top. Would highly recommend, for inexperienced like me to the very experienced cyclists.

Patrick Mills

14:10 19 Jul 21

We arranged to pick up our R&M bikes from Edemo Bristol and cycle back to Cirencester to give them a go, the bikes performed really well and were a joy to ride. Jen and AJ in the Bristol shop were very helpful and we enjoyed a much needed cup of tea whilst AJ ran through each bike and helped set up my Nyon to pair with my phone so we could load our Komoot route for the ride back. Earlier on in the buying process we visited Dan in Nailsworth and test rode different models and Dan helped us through the numerous options before we placed our order which i then changed delaying the delivery date, my fault but you don't order a R&M bike everyday!

Paul Wilkins

15:00 14 Jul 21

We had visited EDemo a couple of years previously when first looking at eBikes. At that time we thought that the Riese & Müller cycles we rather pricey. Having purchased lower priced (but still none the less expensive) eBikes we can now very much appreciate why Riese & Müller are that little bit more expensive. The build quality is excellent, the bikes are solid and inspire confident riding. The bike is now not just something for an occasional ride, it has now become an alternative method of transport around the local area.Dan at EDemo was extremely helpful and enthusiastic about the product and assisted us in choosing the correct cycles and configuration to create the orders. Riese & Müller are built to order. Of course, there is a little bit of a wait while your cycles are being built but once you have an order number, you can easily track where your cycle is in the manufacturing process.Once shipped, EDemo PDI the bikes and deliver them to you, AJ ensures that you know what all of the controls do and tweaks the settings to suit your riding style.As the old saying goes 'You get what you pay for'. I have to say, I'm not disappointed in the slightest and recommend eDemo wholeheartedly.

Kevin Green

15:41 08 Jul 21

Great service from start to finish from Dan, really knowledgeable about e-bikes and gave good advice. Helped me to select the right bike for me as a replacement after my e-bike had been stolen. To top it all off the bike was available and delivered to my home in Wales in less than a week - Really impressed- well done

Paul Flavell

13:34 07 Jul 21

I have been very pleased with the complete experience of purchasing my e-bike from Edemo. At each stage of the process, I was talking with extremely knowledgeable and technically qualified professionals. Staff were very patient, understanding and very prompt in any form of correspondence.I have bought many leading makes of bikes (including e-bikes), however I have to say that my Riese & Muller Nevo 3 Vario, from an engineering point of view, is superior (I am an engineer) to anything I have bought before.I am extremely impressed by the amount of time which was devoted to helping me make the correct decision on the exact bike to buy because there are so many options to choose from.The delivery (which was some two weeks earlier than promised) was comprehensive. Each part of the bike was explained in detail to ensure safety, understanding of technical knowledge and complete satisfaction with the bike.I have no hesitation in recommending both Riese & Muller and Edemo to ensure complete satisfaction in making such an important purchase.

Louise Tickle

09:35 07 Jul 21

Super friendly service from Dan, who is incredibly well informed about all things electric-bike, but does the very opposite of a hard sell. He just wants you to get the bike that works best for you, chats you through all the options, explains what it is you're paying for, and what the alternatives are - and I'm absolutely thrilled with the bike I bought.

Julie Andrews

12:36 05 Jul 21

Very pleased with my Nevo 3 delivered and set up for me by AJ who arrived on time and spent as long as I needed to go through all the info and make sure I was happy with everything following a test ride.Prior to this I visited the shop and was impressed by Dan’s knowledge of all the Riese and Muller bikes and the opportunity to try them. Good communication throughout and a bonus was that my bike was available two weeks before the stated date. So far the Nevo is living up to my expectations, great to ride and easy to manage the technical bits.The only downside is that it’s so nice, I have to be much more security conscious than with my old bike!.

Hugo Korwaser

20:45 04 Jul 21

Bought a bike from EDEMO, ordered last year and delivered personally 4 months ago. Everything great. Well looked after, all questions answered and kept informed at every step.Recommend EDEMO and the bike.

Stephen Wheeler

15:33 28 Jun 21

We are absolutely delighted with our new bikes from EDEMO. Dan’s advice, when we went to see him, was excellent and invaluable. It was great to have lots of time to try a few different bikes and Dan gave us plenty of information and answered all our questions in a very friendly and professional way. He really knows Riese and Müller bikes. The bikes are all very different in how they ride and it is so important to get the right bike for the type of riding you are going to be doing and Dan’s expertise is brilliant to help you make the right decision.Jen’s emails were really informative and helpful.AJ was also great. He took real care and time to sort us out when he delivered the bikes and was brilliant to chat with. He really knows his stuff as well. It was also great to find out from AJ that the EDEMO workshop is in Paintworks in Bristol which we drive past regularly to visit the Grandchildren so that is a great location for us when we need support in the future. We feel certain that your after service care will be as good as your original sales care.EDEMO has a great team.We were also very impressed with the EDEMO website and how informative and helpful it was, which is what brought us to EDEMO in the first place, especially as these were the first electric bikes we have ever purchased..We are sure we will have questions as we get used to our new bikes and it is very reassuring to have your offer of support in the future.We will definitely check out your You Tube channel and have a look on Facebook.Thank you very much. We are very excited and looking forward to some new adventures.

Richard Weston

10:55 27 Jun 21

First class service from someone who knows his trade well. Answered all my questions and was really patient. Even delivered my bike over 80 miles and went through all the technical details. Well done Dan

Andy Tait

15:11 23 Jun 21

Very helpful, knowledgeable and willing to go the extra mile.

Roland Chambers

18:40 20 Jun 21

Dan and Jen were friendly, responsive and efficient. Now I've got a bike I love and a good feeling that the people I bought it from are right there when I need them.

Tim De Bues

09:34 14 Jun 21

Stuart Davidson

10:16 13 Jun 21

Excellent company to deal with.professional, good customer service andwould recommend them.

Gerren Mayne

11:14 11 Jun 21

My quest for an e bike took to me various dealers all of whom wanted to sell me whatever stock they had, or were about to receive. I finally met Dan and immediately the difference in customer experience was evident. I had the chance to try different models and the various options were explained in detail to me. The whole buying process was seamless and I was regularly updated with delivery dates. As I bought my bike for an adventure, I opted to pick it up (I was offered delivery to my home) from their Bristol store where I was given a full explanation of the bike and a really comprehensive fit. I then rode my new bike home via Bristol, Bath, the Kennet & Avon canal to my home in Wiltshire. I am delighted with the bike and have already recommended Dan and the team at Edemo to a number of colleagues and friends.

Hadrian Speight

15:37 06 Jun 21

Great service (and the very best bikes) from start to finish. Dan Radford was vey helpful and knowledgable and allowed me to take test rides on the bikes of my choice. We were then able to select from all the options to get the bike that suited my specific needs, and sizing, even down to including non-standard items at my request. The ordering process was clear, smooth and prompt, and a few weeks after placing my order my bike was delivered to my door and set up for me on the spot. Throughout the process there was always some one ready and available to answer any queries I had. Brilliant service and wonderful products. I could say more but I’m off for a ride…

Ian Proffitt

12:34 04 Jun 21

Excellent service from ordering to hand over.Kept me updated on the progress of the bike and Jen opened up the workshop for me to collect my bike on a Saturday.Thank you for your service

Lucy Mitchell

11:11 30 May 21

Ordering during COVID19 was made easier by video. Great advice. They made some changes for me at no extra charge. The delivery was way. Comprehensive instructions given.

Big Ron

15:05 28 May 21

Thanks Dan and colleagues. Pleasant and helpful, service with a smile.Had the Ebike a week and rides like a dream.See you around the hills😊

Ray Exton

15:34 20 May 21

Bought my first electric bike (Riese & Muller Homage) from this shop. Amazing service and very helpful in selecting this model. Very satisfied

Maudie Atkinson

14:17 15 May 21

Richard Erskine

08:24 07 May 21

Curious, I visited Edemo electric bikes and tried out some bikes. It was a revelation! I always have loads of questions, and Dan is the ultimate geek but able to explain things in a clear way. He is really engaging and takes pride in finding the right bike amongst the fantastic range that Riese & Müller make (and can be customised) He isn't trying to sell a large fixed stock; it is a very personal service. I live in a hilly area and the eBike has flattened the hills, and I now can go places I would struggle to reach by car. I am retired and my wife and I scaled back to 1 car. After a year, my wife now also has got an eBike from Edemo, so we can go on jaunts together. These are high quality bikes that come at a price, but you really do get what you pay for. I would 100% recommend Dan and Edemo to anyone curious about getting a quality eBike, and needs expert advice without the hard sell.

Andrew Stephens

10:04 05 May 21

What a fantastic experience - Dan took me through everything I needed to know about purchasing the bike - from frame size to colour and accessories - everything was mapped out including delivery dates and times , Dan personally delivered the bike himself and made sure that I knew all the features of the bike - The bike was just as Dan described perfect - Well done to Dan and his team -

Simon Jones

18:35 30 Apr 21

I was supplied with my best ever bike by Dan a rare commodity in that he is knowledgeable, helpful and decent. The bike , a Delite mountain bike, really lives up to its name in that it is comfortable, robust and exciting to ride. I can’t recommend this shop highly enough.

Graham Crockford

12:45 24 Apr 21

Great bike with great no pressure sales. Highly recommend this dealer if looking for the best (Reise and Muller) then go to the best.

Joss Marsh

07:24 21 Apr 21

Simply great service from Dan. He really spent the time going through everything both before and after I bought the bike. Fantastic set of impeccably engineered bikes to choose from. Thoroughly recommend.

Rosie Dalton

12:58 20 Apr 21

Dan has been very helpful from the start. I had to order a bike as they had none in stock in my size but it arrived really quickly. Dan brought it to my home and when through everything I needed to know. I'm having a few problems doing hill starts on the bike but Dan has been helpful with this too.

Albert Hall

11:36 18 Apr 21

We went to Dan for our fab R&M bikes because he delivers to your address and sets up the bike for the rider. He arrived with the spotless bikes at a convenient time for us right on time. He was helpful and knowledgeable from the first contact.

jake Arnold-Forster

13:57 30 Mar 21

Dan was enthusiastic, knowledgeable and responsive. The bike is very good too.

Clive Reid

15:39 23 Mar 21

Dan was extremely diligent in assessing the best model match to meet my aspirations. I had to be patient while the bike was built but I was regularly kept informed of progress and the final personal delivery and handover by Dan was superb. I live in the North of Scotland.

Anita Walker

15:48 20 Mar 21

Dan has a very professional and knowledgeable approach to reise and Muller's e bikes I myself contacted him with my own thoughts to what I wanted and I visited his shop and further to a constructive discussion placed my order with him every step of the process was made so easy by him would recommend anyone sure or unsure to give him a call by the way load 75 Excellent Thanks

Sam Finney

18:29 18 Mar 21

I wish all companies had the same level of customer service as Dan and his team at Edemo. The whole process from start to finish was awesome. Even after delivery they're always available to provide support, the how-to videos take it to the next level. A service truly befitting the great bikes from Riese & Muller. Now its time to clock up some major miles on my new Homage. If you're looking for a Riese and Muller, Dan is your man.

David Cope

16:46 09 Mar 21

I have just bought a Riese & Muller bike from Edemo Electric Bikes and have found their service to be absolutely outstanding. Everything from my initial enquiry and placing the order to the delivery and after sales service has been first class. I was updated regularly as the progress my order and the bike was delivered to me ahead of schedule. Subsequent questions were answered promptly and with a real understanding of my needs. Dan's knowledge and experience of electric bikes is exceptional. I cannot rate EDEMO bikes highly enough! The summer is ahead and hopefully the Supercharger 2 GT Tourer will be racking up the miles - it is a joy to be riding a bike of real quality!

oscar burnett

15:41 05 Mar 21

first class experience buying our Riese and Muller bikes, excellent and informative website, with great communication from Dan with regard to queries and follow-up.

Ian Crammond

19:21 17 Feb 21

Very happy with the excellent advice and service Dan provided throughout. Edemo is a small company offering a friendly and professional service that I have no hesitation in recommending.

Caroline Tatham

22:20 07 Jan 21

Fantastic service from Edemo right upto and including delivery. Highly recomended. I love my new bike and the whole process was made so much easier with the help and support I got from Edemo - thanks so much.

Tiggy Greenwood

08:56 25 Dec 20

A great start to new bike rides! Dan gave me good clear advice, without being at all pushy as well as a chance to test ride.My bike is WONDERFUL! I used to ride a lot when I was younger, but since hitting my 60s I've been daunted by the hills. Now I'm riding all over the place again - off to do the shopping (20 minutes away) bringing parcels back in my pannier, or just for the joy of getting out, hills no problem.A huge thank you to Dan who made it all so easy and straightforward.

Jon Eskdale

13:08 18 Dec 20

Always very helpful and accomodating.If you are looking for a Riese & Muller bike - this is the place to go.Visit the shop and you also get to enjoy a trip out to a lovely town in the Cotswold.

Michael Kemper

11:53 02 Dec 20

Fantastic service prior to purchase and, perhaps more importantly, also after sales. Example, once I got my phenomenal Riese and Muller bike, I was unsure how to take off the rear wheel (in case of punctures), so asked. I was promised a video on how to do this, and the next day I didn’t receive 1 video, i received 4 (how to remove rear wheel, how to remove tyre, how to put the tyre back on and how to re-mount the rear wheel. Great stuff! I can recommend EDEMO whole heartedly!

Ben Winfrey

16:17 10 Nov 20

A brilliant experience getting my Riese & Müller e-bike. I was able to arrange an extensive test ride of various models, and Dan was extremely capable and answered all my questions. He checked stock availability very quickly and stayed in touch through email all along. He was also never pushy, I guess he doesn’t need to be when the bikes are so good! He’s clearly a great enthusiast for the cause too. He took me through the whole bike when I collected it, including how-to’s on everything necessary. I would definitely recommend.

Brian English

14:45 12 Oct 20

Such a good experience from beginning to end, Dan gently guided me through the process of selecting and purchasing my new Nevo3, delivered the bicycle in fine shape, and walked me through the features so well. So pleased!

Andrew Peters

16:20 05 Oct 20

I more or less had already decided what I wanted when I first spoke with Dan, but he took me through all the options (with his very helpful views} and arranged a test ride, advised on size etc. When the bike arrived (a Delite GT Rohloff) it was immediately PDI'd and delivered to my home (60 miles away) personally by Dan. During set up a small issue arose (nothing Dan was at fault for) which required workshop equipment, so Dan immediately returned to his shop with the bike, made the necessary adjustment and had the bike back with me by 10 the next morning. Overall, unbeatable service and I would recommend Dan and Edemo to anybody. And the bike has now done its first 100 miles. It is just great!

dave fishwick

06:46 29 Sep 20

Dan provides an amazing service, enormous enthusiasm for the product and great knowledge. Great advice and super efficient service, which goes well beyond the average.... and all with a permanent smile and super friendly manner. I can’t recommend it enough !!

Andrew Ginger

20:17 27 Sep 20

Our new excellent Riese & Muller bikes first trip around the Isle of Wight in a storm!Fortunately the weather improved for the next 2 days!Thanks Dan for all the advice & great service. Brilliant bikes.

Kelvin Rolf

09:14 26 Sep 20

I've been meaning to leave this review for a while. Dan's customer service and passion for eBikes is nothing short of excellent. If you're on the fence about an eBike, just do it, because they are the greatest invention since the light bulb and there is no better place to buy one from than Edemo. The level of expertise and after sales Dan will offer is second to none. Ps. Thanks for helping me with my chain!

Ian sutherland Cowley

15:24 20 Sep 20

Excellent service and advice, above and beyond

Adam Pinkstone

13:39 18 Sep 20

Great service, really knowledgeable.

Stephen Schlemmer

14:33 06 Sep 20

Many thanks to Dan Radford at Edemo electric bikes for a delightful purchase experience. The dealership is ideally located with immediate access to urban and rural, hilly and flat roads for a comprehensive road test. Dan’s advice on specification was excellent and after a shorter than expected wait for Riese u Müller to make my Tinker the pdi was good and the handover professional. From my experience you can buy from Edemo with confidence.

Fergus Payne

10:05 29 Aug 20

Excellent customer service, super friendly and really helpful. Answered all our questions delivered when we wanted the bike and pleasure to buy from. We have the best bike in the world and couldn’t be happier!

Raymond Mullins

16:08 20 Aug 20

ros mulhall

21:12 17 Aug 20

I have just bought a Riese and Müller Tinker Vario e bike from Dan at Edemo . He was very helpful , and patient with all my queries , and was very knowledgeable. I was able to try out several models , and felt under no pressure to make a decision .I don’t hesitate to recommend Dan , especially if you are new to e bikes . I felt in good hands .

twibble tibble

19:13 17 Aug 20

Five stars is not enough. The service I have received from Dan at Edemo has been exceptional!My first contact with Dan was via email. Dan replied promptly and gave a very detailed and thorough response and could not have been more helpful.When the bike was ordered and the deposit paid I received an email with a product code and delivery date. The bike was built and delivered on the promised dates. Dan very kindly delivered the bike to me in person and gave a detailed handover. There was a small issue with one of the bikes batteries which was not the fault of Dan. Dan rectified the issue very quickly and had the replacement battery couriered to me by one of his team lightning quick!I am delighted with my purchase and could not be happier with the service and care I have received. Dan genuinely cares about his products and customers and goes out of his way to provide a professional service. I would happily recommend Dan and Edemo bikes to anyone.Thank you Dan and family for a truly fantastic service. The bike and customer care have made my family and I very happy.

casper payne

14:24 17 Aug 20

Fantastic service and knowledge of electric bikes

Martin Slater

14:09 15 Aug 20

If you want to buy an R&M bike this is the place to go. Not only can you see the bike here, you can also try it too. Dan lives and breathes these machines and the service, delivery and set-up is first class and sets Edemo apart from other e-bike retailers. I would not hesitate to recommend to anyone interested in finding out more about these wonderful bikes!

Alison Carnwath

15:27 12 Aug 20

I had superb advice and service from Dan at Edemo. I would recommend him highly. A good entrepreneurial business and a personal touch.

Mike Fuller

12:51 07 Aug 20

Brilliant service all round from all involved. Would definitely recommend.

Kish SL

08:29 03 Aug 20

Great Reise & Muller bike and great service from the team at Edemo. A special thanks to Dan who gave great advice on the bike without any hard selling. A pleasure to deal with and would highly recommend.

Jim Gant

14:26 17 Apr 20

Amazing place with top quality bikes and super service. Dan was incredibly helpful. Can't recommend this place enough, just need to dig out that Gary Fisher video. ⭐️⭐️⭐️⭐️⭐️

alex Albu

14:38 18 Nov 19

Great service received from Dan/Edemo on buying ex-demonstrator e-bike/Nevo. What a lovely piece of german engineering at great value. Very knowledgeable and likeable shop owner/Dan who has set the bike up and explained all details to me. Looking forward to cycling this gorgeous machine.

C.S. Pattinson

17:07 22 Aug 19

Popped into edemo Ebikes, Nailsworth and got top class service from Dan! I had a demo ride on 3 R&M ebikes...all very impressive, stylish and very tempting!Thank you so much for all your advice and help Dan!Chris.

Joanna

22:10 07 Aug 19

Wow!! What a cool experience. I didn’t think I would have as much fun for the hours that we did out on the e-bikes. Really impressed with the ease of riding one of the rental bikes and at how far we travelled without loads of effort. I am now looking into how I can ditch the car and get an Edemo bike for my daily commute😀 Genuinely great shop set up, bike instruction and support and my husband and I look forward to coming back and planning another route soon......

Archie Powis

21:53 07 Aug 19

Great day on the rental bikes. Top quality service from Dan the owner including tuition on how to use the bikes and an organised route which factored in some great views and food stops. It was so easy using the bike modes to go up the hills and our 25 mile route was fantastic. Would definitely recommend as a great day out. Thanks again.

Bruce Porter

11:08 08 Jun 19

Just rented e bikes for the day. Very Friendly and knowledgable service - with top notch and well maintained e-bikes.Lots of suggested routes in the local area - avoiding main roads and using quiet side lanes.With E bikes, my son and I tackled 70km in the day with ease - and Bike batteries lasted us all day.

Jan Garaj

19:23 07 May 19

New shop, where you can hire almost brand new Riese & Müller electric bikes (my rented bike mileage was ~50 miles only). Those bikes are massive, modern, stylish and comfortable. Ideal for Cotswold hills.

See all reviews Write a review

Andrew Stephens

 5/5

“What a fantastic experience! I was taken through everything I needed to know – from frame size, to colour and accessories.”

Electric bikes.
Discover the undiscovered

When was the last time you rode a bike? Years? Decades even? Remember that feeling of the wind whistling past your ears? The early morning sun on your face? Fresh air pumping into your lungs? And the sense that literally anything is possible. With a Riese & Müller electric bike anything is possible . Because a Riese & Müller e-bike will take you anywhere you want to go. Explore where you live. Ride further afield. Or ride across fields. Along tracks. On roads. And up hills. Especially up hills. In the country or across the city. Ride on your own. Or, even better, with family and friends. Ready to be thrilled? Get in touch.

Riese & Müller specialists

Choose the right e-bike for your lifestyle

Made to order in GERMANY

Every e-bike hand-built in Germany

Test rides available

See all e-bike models in our showroom

RISK-Free Purchase

Refundable deposit. 5 day/100-mile guarantee

Our most popular Riese & Müller e-bikes

Which Riese & Müller electric bike does everyone wants to get their hands on? And why? And what are the most popular upgrades?

Riese & Müller Superdelite E-bike

From £6,769

Riese & Müller Homage e-Bike

From £5,789

Riese & Müller Supercharger e-Bike

From £5,469

Riese & Müller Charger3 / Charger3 mixte e-Bike

From £4,399

Riese & Müller Nevo3 e-Bike

From £4,019

How much does a Riese & Müller e-bike cost?

Thanks to its German precision engineering and powerful Bosch motor, a Riese and Müller e-bike isn’t cheap. But it is worth every penny.

"Don't just take our word for it"

Google Rating

5.0

Based on 85 reviews

EDEMO electric bikes

5.0

Bob Cole

13:51 11 Oct 21

After looking around extensively and reading plus viewing many many YouTube reviews I decided on EDEMO and the R&M brand as being the most suitable for my needs. In the first instances Dan’s information in YouTube form and also his very comprehensive briefing paper that you can download cleared up many points and doubts. After a brief chat on the phone I decided to visit his shop along with my partner to see and try out the bikes.Have to say his presentation and response to pre prepared questions was really professional, we weren’t rushed and got to try out a try a few bikes. This was the deciding set of factors for me. Someone who understood what he was selling and believes in his product. Conclusion was the Homage was ideal for me and my goals and leisure riding as a road bike (and trails) and fitness machine plus ! my partner elected for the Swing3 which I haven’t planned on, initially.The bikes were both factory orders and came through quicker that expected, and we soon had the technician AJ at our door delivery the bikes and going through the set up and checking the fit etc. Really helpful.Ok, R&M are expensive but I think they are value for money - you might save a bit by lowering the specification but I am glad I went with the ‘fully loaded’ version of the Homage. Riding at night is I have to say is a lot safer than my previous bikes.

Sree Kumar

17:08 08 Oct 21

Recently bought Reise and Muller Superdelite through Edemo cycles. Dan was excellent with his advice and guidance. Took his Demo cycle twice (on different occasions) to experience the cycle. Really smooth and comfortable to ride. He went through my queries pragmatically and professionally. I ordered the cycle few weeks after, reading up further and going through my discussions with Dan. The cycle was delivered by his colleague AJ at my Home. Kept me updated on all aspects of delivery. Overall very professional and excellent service. Dan has also continued to keep in touch with advice and tips. I would certainly recommend R&M Superdellite, and Edemo for the experience. Have been using it on and off road- a truly different experience from usual electric cycles!! Thank you Dan & Co.!!

Steve Thornton

20:58 06 Oct 21

If you’re reading this then you are already quite a way on your journey into owing a Riese and Müller bike. No doubt you’ve scoured the internet for info, shortlisted brands and watched umpteen videos just like I did this summer. Let me assist you by fast forwarding to the point where you’ve mentally committed to spending extremely serious money on a bicycle but now need the very best assistance to help you select the right machine, frame size, make comparisons, test ride alternative models, choose only the accessories you need and not the ones you don’t…..and to do all of that in the most friendly, stress free and informative environment where there is no such thing as a silly question, where you are actively encouraged to take another spin just to make sure, where you’ll meet a quite unique owner whose approach is to best understand what you need and help you separate that from what you think you want. And by that I mean Dan will not push the highest spec, most expensive machine at you at all. I made an 8 hour round trip to visit EDEMO from the North West and had a bunch of pre conceived ideas about what I wanted. I’m now the owner of a bespoke Nevo 3 that has been built to my exact spec, delivered to the door by the man who put it together (the wonderful AJ) and given the most comprehensive handover and all for no extra cost. In my experience this is a unique approach to sales and I can only wholeheartedly recommend that you make contact with Dan and take the trip to Nailsworth because quite frankly if you are serious about owning one of these amazing machines then don’t put your time, trust or hard earned cash into the hands of anyone else in the UK.Happy Riding!PS - one personal recommendation: when it comes to selecting which onboard computer display system to go for then choose the Nyon every time if funds allow - the built in GPS is a game changer and once paired with your smartphone and activated via a Bosch app it can also act as another form of lock for your very expensive machine by rendering the drivetrain inoperable once the display is removed and popped into your pocket or bag (effectively becoming an electronic key - there is a one off in app purchase fee of £7.99 for this - peanuts when you think what it might save you!!)

Paul Wilson

08:14 04 Oct 21

Fast, flexible, friendly and informed. I recently bought a Reiss und Muller bike via EDEMO and they made it super easy, including bringing it to my house to make sure everything was customised to me. Its a meaningful investment in some fairly sophisticated kit, so the personalised experience gave me the confidence to press ahead knowing I could get help from experts. The bike is truly amazing - I've never ridden such a quality piece of kit before. And knowing I have a knowledgeable team behind my choice is reassuring.

Stinky Butt

15:23 03 Oct 21

Hi, just like to say what a great experience purchasing my supercharger 2 from Dan and his team at Edemo, after ordering was kept informed upto the time of delivery, I went to pick up my bike from the shop, but Dan offers home delivery, that's not to say you bike is delivered in a big box for you to sort out, they will deliver it personally make sure your bike is how you want it and answer any questions you have, here's looking to clocking up the milesChris

Ian Purves

09:29 29 Sep 21

What a fantastic service Dan is a star ... Bikes are fantastic as well!We have been taken by surprise the difference eBikes make ... still doing loads of exercise (well you can choose) but no puffing up steep hills

M G

21:25 21 Sep 21

Buying an electric bike can potentially be a major investment, which is why you want to deal with people who are friendly, knowledgeable, sincere, honest and genuinely interested in giving you the best customer service and deal that they can. You also want to deal with people who are quick in returning calls and answering emails and finding answers to your questions. Dan and his team at Edemo electric bikes ticked all of those boxes. I’m glad I trusted my gut instinct and bought my bike through them, rather than my local dealer. Good customer service like this is unfortunately not always easy to find.

Mike Travis

09:21 19 Sep 21

Greg N

16:42 14 Sep 21

Managed the order and delivery of my Riese & Müller load 75. Great advice on “best spec” for my needs, and keeping me informed throughout. Several delays by R&M (not EDEMO’s fault) but the team were very honest and open on expectations.

Deep Thought

10:33 09 Sep 21

Came across the EDEMO bike shop by chance, had been considering going electric for a while so went in for more info. Dan was extremely helpful without being pushy, very knowledgeable and had a genuine enthusiasm for the bikes. Was offered a test ride (no pressure), very, very impressed and placed a deposit for a bike the next day. Unlike some bike outlets EDEMO actually provide support for their product, so if you do have any problems they can fix them. Safe to say you can buy with confidence...

John Ferrers Dunn

09:36 09 Sep 21

Having been encouraged by a friend to look at Riese and Muller bikes, I made contact with Edemo at Nailsworth and arranged for a test ride. In brief the courtesy and help shown by Dan the owner and his colleagues possibly exceeded anything I have experienced in 50 years+ as an experienced chartered accountant and with knowledge of being fully involved in running businesses large and small. The test ride was good and the bike was personally delivered to my home by an experienced mechanic who spent around one and a half hours adjusting the settings and going through all the matters that were needed to explain everything about the bike to me. I have owned bikes for more than 70 years so I am not a novice and was able to ask about the things that were of interest to me. So altogether most impressive and satisfying. (The bike is pretty good to!) So strongly recommended if you are looking for a high quality machine with unbelievable service. I am very pleased with my purchase of the Tinker model.

Chris Daniels

15:56 03 Sep 21

Fiona MacEwan

14:37 26 Aug 21

Can’t rate EDEMO Bikes in Nailsworth highly enough! Superb service, no pressure to buy. Answered my endless questions and helped me choose the right bike for me. I’m absolutely delighted with it!Thank you Dan, AJ and Jen.Ps. They they also deliver it at no extra cost - fully set up, ran through all the controls again, tweaked the handle bars and seat to give me the riding position I wanted and got me to test ride it again to ensure I was totally happy before leaving!

Anthony Mann

11:12 15 Aug 21

It was a bit of a drive to get to their shop, but well worth it. I got a very clear explanation of what I needed to know, and a very useful test ride with no pressure on time. Dan was knowledgeable and helpful, and did not try to convince me that I needed more than I did in fact need. As a result of which I bought a bike from them almost immediately. It was delivered to me some significant distance from their premises a few days later (on a day of my choosing) and the mechanic who delivered it was pleasant, friendly, knowledgeable and helpful. He gave me a full introduction to the bike and set it up for my preferences, which basically took over half the morning. He did not leave until it was satisfactorily set up. First class service. I would not hesitate to recommend them to others. And the bike is great - all that I expected it to be.

Simon Toomer

08:25 13 Aug 21

Garth Deans

08:45 12 Aug 21

Great customer service. Great communication throughout entire process (from ordering to collection of bike). Love my Tinker Vario. Big thanks to Dan, AJ & Jen. Still early days, but can’t fault the service received or the Bike itself. Would definitely recommend to anyone looking to get a Riese & Müller eBike!

Andrew Meyler

11:33 09 Aug 21

Dan and his team at EDEMO were really excellent, guiding me through the selection and purchase process with expertise and care. My bike was delivered fully set-up and AJ (who made the drop-off) also provided a detailed explanation of all the bells and whistles ensuring I was immediately ready to go!

Geoff Williams

19:52 06 Aug 21

Excellent service from knowledgeable staff who know the products inside out. Highly recommended.

Matthew Stone

10:39 03 Aug 21

Fantastic experience, great staff! Bike was delivered and a full demo/runthrough of anything you might want to know was given (I have had less thourough handovers with cars). They even helped me with setting up the saddle & pedals I use and made sure I understood and could ride the bike safely. 30 mins after finishing the handover I put the panniers on and left for a week long bike trip, thats how ready for action the bike arrived! The bike itself is fantastic and worth the price, it was easy to ride and is very stable (even with 35Kg extra load). I dont often review; but the service from Edemo was above and beyond anything I thought was possible, highly recommend!

Ian Webb

12:34 29 Jul 21

Although not my nearest Riese and Müller dealership, EDEMO have proven well worth the extra effort. Dan is extremely knowledgeable and his enthusiasm is infectious. He set out to get me the bike that best suited my requirements with no hard sell whatsoever.The overall service I received was as good as you could possibly get, I was kept up to date about my bike and the actual delivery by EDEMO themselves was a complete bike, then set up to my preferences - no big box and do it yourself assembly which I much appreciated.I would not hesitate to highly recommend EDEMO to anyone who appreciates extremely good and highly professional service.

James Steynor

09:50 25 Jul 21

Dan is the owner and gives one great confidence in buying what is an expensive purchase. Delivery was well managed and handover not rushed. I would definitely buy from them again.

Liz W

19:20 20 Jul 21

I have bought a gorgeous bike, pale blue with brown leather handle grips. Haven’t ridden a bike for 30+ years, but it is so easy and the battery assistance on the hills is fabulous. Wonderful staff (Dan) so helpful and walked me through the whole thing. Great to know I can go back for help if I need it and servicing the bike to keep it tip top. Would highly recommend, for inexperienced like me to the very experienced cyclists.

Patrick Mills

14:10 19 Jul 21

We arranged to pick up our R&M bikes from Edemo Bristol and cycle back to Cirencester to give them a go, the bikes performed really well and were a joy to ride. Jen and AJ in the Bristol shop were very helpful and we enjoyed a much needed cup of tea whilst AJ ran through each bike and helped set up my Nyon to pair with my phone so we could load our Komoot route for the ride back. Earlier on in the buying process we visited Dan in Nailsworth and test rode different models and Dan helped us through the numerous options before we placed our order which i then changed delaying the delivery date, my fault but you don't order a R&M bike everyday!

Paul Wilkins

15:00 14 Jul 21

We had visited EDemo a couple of years previously when first looking at eBikes. At that time we thought that the Riese & Müller cycles we rather pricey. Having purchased lower priced (but still none the less expensive) eBikes we can now very much appreciate why Riese & Müller are that little bit more expensive. The build quality is excellent, the bikes are solid and inspire confident riding. The bike is now not just something for an occasional ride, it has now become an alternative method of transport around the local area.Dan at EDemo was extremely helpful and enthusiastic about the product and assisted us in choosing the correct cycles and configuration to create the orders. Riese & Müller are built to order. Of course, there is a little bit of a wait while your cycles are being built but once you have an order number, you can easily track where your cycle is in the manufacturing process.Once shipped, EDemo PDI the bikes and deliver them to you, AJ ensures that you know what all of the controls do and tweaks the settings to suit your riding style.As the old saying goes 'You get what you pay for'. I have to say, I'm not disappointed in the slightest and recommend eDemo wholeheartedly.

Kevin Green

15:41 08 Jul 21

Great service from start to finish from Dan, really knowledgeable about e-bikes and gave good advice. Helped me to select the right bike for me as a replacement after my e-bike had been stolen. To top it all off the bike was available and delivered to my home in Wales in less than a week - Really impressed- well done

Paul Flavell

13:34 07 Jul 21

I have been very pleased with the complete experience of purchasing my e-bike from Edemo. At each stage of the process, I was talking with extremely knowledgeable and technically qualified professionals. Staff were very patient, understanding and very prompt in any form of correspondence.I have bought many leading makes of bikes (including e-bikes), however I have to say that my Riese & Muller Nevo 3 Vario, from an engineering point of view, is superior (I am an engineer) to anything I have bought before.I am extremely impressed by the amount of time which was devoted to helping me make the correct decision on the exact bike to buy because there are so many options to choose from.The delivery (which was some two weeks earlier than promised) was comprehensive. Each part of the bike was explained in detail to ensure safety, understanding of technical knowledge and complete satisfaction with the bike.I have no hesitation in recommending both Riese & Muller and Edemo to ensure complete satisfaction in making such an important purchase.

Louise Tickle

09:35 07 Jul 21

Super friendly service from Dan, who is incredibly well informed about all things electric-bike, but does the very opposite of a hard sell. He just wants you to get the bike that works best for you, chats you through all the options, explains what it is you're paying for, and what the alternatives are - and I'm absolutely thrilled with the bike I bought.

Julie Andrews

12:36 05 Jul 21

Very pleased with my Nevo 3 delivered and set up for me by AJ who arrived on time and spent as long as I needed to go through all the info and make sure I was happy with everything following a test ride.Prior to this I visited the shop and was impressed by Dan’s knowledge of all the Riese and Muller bikes and the opportunity to try them. Good communication throughout and a bonus was that my bike was available two weeks before the stated date. So far the Nevo is living up to my expectations, great to ride and easy to manage the technical bits.The only downside is that it’s so nice, I have to be much more security conscious than with my old bike!.

Hugo Korwaser

20:45 04 Jul 21

Bought a bike from EDEMO, ordered last year and delivered personally 4 months ago. Everything great. Well looked after, all questions answered and kept informed at every step.Recommend EDEMO and the bike.

Stephen Wheeler

15:33 28 Jun 21

We are absolutely delighted with our new bikes from EDEMO. Dan’s advice, when we went to see him, was excellent and invaluable. It was great to have lots of time to try a few different bikes and Dan gave us plenty of information and answered all our questions in a very friendly and professional way. He really knows Riese and Müller bikes. The bikes are all very different in how they ride and it is so important to get the right bike for the type of riding you are going to be doing and Dan’s expertise is brilliant to help you make the right decision.Jen’s emails were really informative and helpful.AJ was also great. He took real care and time to sort us out when he delivered the bikes and was brilliant to chat with. He really knows his stuff as well. It was also great to find out from AJ that the EDEMO workshop is in Paintworks in Bristol which we drive past regularly to visit the Grandchildren so that is a great location for us when we need support in the future. We feel certain that your after service care will be as good as your original sales care.EDEMO has a great team.We were also very impressed with the EDEMO website and how informative and helpful it was, which is what brought us to EDEMO in the first place, especially as these were the first electric bikes we have ever purchased..We are sure we will have questions as we get used to our new bikes and it is very reassuring to have your offer of support in the future.We will definitely check out your You Tube channel and have a look on Facebook.Thank you very much. We are very excited and looking forward to some new adventures.

Richard Weston

10:55 27 Jun 21

First class service from someone who knows his trade well. Answered all my questions and was really patient. Even delivered my bike over 80 miles and went through all the technical details. Well done Dan

Andy Tait

15:11 23 Jun 21

Very helpful, knowledgeable and willing to go the extra mile.

Roland Chambers

18:40 20 Jun 21

Dan and Jen were friendly, responsive and efficient. Now I've got a bike I love and a good feeling that the people I bought it from are right there when I need them.

Tim De Bues

09:34 14 Jun 21

Stuart Davidson

10:16 13 Jun 21

Excellent company to deal with.professional, good customer service andwould recommend them.

Gerren Mayne

11:14 11 Jun 21

My quest for an e bike took to me various dealers all of whom wanted to sell me whatever stock they had, or were about to receive. I finally met Dan and immediately the difference in customer experience was evident. I had the chance to try different models and the various options were explained in detail to me. The whole buying process was seamless and I was regularly updated with delivery dates. As I bought my bike for an adventure, I opted to pick it up (I was offered delivery to my home) from their Bristol store where I was given a full explanation of the bike and a really comprehensive fit. I then rode my new bike home via Bristol, Bath, the Kennet & Avon canal to my home in Wiltshire. I am delighted with the bike and have already recommended Dan and the team at Edemo to a number of colleagues and friends.

Hadrian Speight

15:37 06 Jun 21

Great service (and the very best bikes) from start to finish. Dan Radford was vey helpful and knowledgable and allowed me to take test rides on the bikes of my choice. We were then able to select from all the options to get the bike that suited my specific needs, and sizing, even down to including non-standard items at my request. The ordering process was clear, smooth and prompt, and a few weeks after placing my order my bike was delivered to my door and set up for me on the spot. Throughout the process there was always some one ready and available to answer any queries I had. Brilliant service and wonderful products. I could say more but I’m off for a ride…

Ian Proffitt

12:34 04 Jun 21

Excellent service from ordering to hand over.Kept me updated on the progress of the bike and Jen opened up the workshop for me to collect my bike on a Saturday.Thank you for your service

Lucy Mitchell

11:11 30 May 21

Ordering during COVID19 was made easier by video. Great advice. They made some changes for me at no extra charge. The delivery was way. Comprehensive instructions given.

Big Ron

15:05 28 May 21

Thanks Dan and colleagues. Pleasant and helpful, service with a smile.Had the Ebike a week and rides like a dream.See you around the hills😊

Ray Exton

15:34 20 May 21

Bought my first electric bike (Riese & Muller Homage) from this shop. Amazing service and very helpful in selecting this model. Very satisfied

Maudie Atkinson

14:17 15 May 21

Richard Erskine

08:24 07 May 21

Curious, I visited Edemo electric bikes and tried out some bikes. It was a revelation! I always have loads of questions, and Dan is the ultimate geek but able to explain things in a clear way. He is really engaging and takes pride in finding the right bike amongst the fantastic range that Riese & Müller make (and can be customised) He isn't trying to sell a large fixed stock; it is a very personal service. I live in a hilly area and the eBike has flattened the hills, and I now can go places I would struggle to reach by car. I am retired and my wife and I scaled back to 1 car. After a year, my wife now also has got an eBike from Edemo, so we can go on jaunts together. These are high quality bikes that come at a price, but you really do get what you pay for. I would 100% recommend Dan and Edemo to anyone curious about getting a quality eBike, and needs expert advice without the hard sell.

Andrew Stephens

10:04 05 May 21

What a fantastic experience - Dan took me through everything I needed to know about purchasing the bike - from frame size to colour and accessories - everything was mapped out including delivery dates and times , Dan personally delivered the bike himself and made sure that I knew all the features of the bike - The bike was just as Dan described perfect - Well done to Dan and his team -

Simon Jones

18:35 30 Apr 21

I was supplied with my best ever bike by Dan a rare commodity in that he is knowledgeable, helpful and decent. The bike , a Delite mountain bike, really lives up to its name in that it is comfortable, robust and exciting to ride. I can’t recommend this shop highly enough.

Graham Crockford

12:45 24 Apr 21

Great bike with great no pressure sales. Highly recommend this dealer if looking for the best (Reise and Muller) then go to the best.

Joss Marsh

07:24 21 Apr 21

Simply great service from Dan. He really spent the time going through everything both before and after I bought the bike. Fantastic set of impeccably engineered bikes to choose from. Thoroughly recommend.

Rosie Dalton

12:58 20 Apr 21

Dan has been very helpful from the start. I had to order a bike as they had none in stock in my size but it arrived really quickly. Dan brought it to my home and when through everything I needed to know. I'm having a few problems doing hill starts on the bike but Dan has been helpful with this too.

Albert Hall

11:36 18 Apr 21

We went to Dan for our fab R&M bikes because he delivers to your address and sets up the bike for the rider. He arrived with the spotless bikes at a convenient time for us right on time. He was helpful and knowledgeable from the first contact.

jake Arnold-Forster

13:57 30 Mar 21

Dan was enthusiastic, knowledgeable and responsive. The bike is very good too.

Clive Reid

15:39 23 Mar 21

Dan was extremely diligent in assessing the best model match to meet my aspirations. I had to be patient while the bike was built but I was regularly kept informed of progress and the final personal delivery and handover by Dan was superb. I live in the North of Scotland.

Anita Walker

15:48 20 Mar 21

Dan has a very professional and knowledgeable approach to reise and Muller's e bikes I myself contacted him with my own thoughts to what I wanted and I visited his shop and further to a constructive discussion placed my order with him every step of the process was made so easy by him would recommend anyone sure or unsure to give him a call by the way load 75 Excellent Thanks

Sam Finney

18:29 18 Mar 21

I wish all companies had the same level of customer service as Dan and his team at Edemo. The whole process from start to finish was awesome. Even after delivery they're always available to provide support, the how-to videos take it to the next level. A service truly befitting the great bikes from Riese & Muller. Now its time to clock up some major miles on my new Homage. If you're looking for a Riese and Muller, Dan is your man.

David Cope

16:46 09 Mar 21

I have just bought a Riese & Muller bike from Edemo Electric Bikes and have found their service to be absolutely outstanding. Everything from my initial enquiry and placing the order to the delivery and after sales service has been first class. I was updated regularly as the progress my order and the bike was delivered to me ahead of schedule. Subsequent questions were answered promptly and with a real understanding of my needs. Dan's knowledge and experience of electric bikes is exceptional. I cannot rate EDEMO bikes highly enough! The summer is ahead and hopefully the Supercharger 2 GT Tourer will be racking up the miles - it is a joy to be riding a bike of real quality!

oscar burnett

15:41 05 Mar 21

first class experience buying our Riese and Muller bikes, excellent and informative website, with great communication from Dan with regard to queries and follow-up.

Ian Crammond

19:21 17 Feb 21

Very happy with the excellent advice and service Dan provided throughout. Edemo is a small company offering a friendly and professional service that I have no hesitation in recommending.

Caroline Tatham

22:20 07 Jan 21

Fantastic service from Edemo right upto and including delivery. Highly recomended. I love my new bike and the whole process was made so much easier with the help and support I got from Edemo - thanks so much.

Tiggy Greenwood

08:56 25 Dec 20

A great start to new bike rides! Dan gave me good clear advice, without being at all pushy as well as a chance to test ride.My bike is WONDERFUL! I used to ride a lot when I was younger, but since hitting my 60s I've been daunted by the hills. Now I'm riding all over the place again - off to do the shopping (20 minutes away) bringing parcels back in my pannier, or just for the joy of getting out, hills no problem.A huge thank you to Dan who made it all so easy and straightforward.

Jon Eskdale

13:08 18 Dec 20

Always very helpful and accomodating.If you are looking for a Riese & Muller bike - this is the place to go.Visit the shop and you also get to enjoy a trip out to a lovely town in the Cotswold.

Michael Kemper

11:53 02 Dec 20

Fantastic service prior to purchase and, perhaps more importantly, also after sales. Example, once I got my phenomenal Riese and Muller bike, I was unsure how to take off the rear wheel (in case of punctures), so asked. I was promised a video on how to do this, and the next day I didn’t receive 1 video, i received 4 (how to remove rear wheel, how to remove tyre, how to put the tyre back on and how to re-mount the rear wheel. Great stuff! I can recommend EDEMO whole heartedly!

Ben Winfrey

16:17 10 Nov 20

A brilliant experience getting my Riese & Müller e-bike. I was able to arrange an extensive test ride of various models, and Dan was extremely capable and answered all my questions. He checked stock availability very quickly and stayed in touch through email all along. He was also never pushy, I guess he doesn’t need to be when the bikes are so good! He’s clearly a great enthusiast for the cause too. He took me through the whole bike when I collected it, including how-to’s on everything necessary. I would definitely recommend.

Brian English

14:45 12 Oct 20

Such a good experience from beginning to end, Dan gently guided me through the process of selecting and purchasing my new Nevo3, delivered the bicycle in fine shape, and walked me through the features so well. So pleased!

Andrew Peters

16:20 05 Oct 20

I more or less had already decided what I wanted when I first spoke with Dan, but he took me through all the options (with his very helpful views} and arranged a test ride, advised on size etc. When the bike arrived (a Delite GT Rohloff) it was immediately PDI'd and delivered to my home (60 miles away) personally by Dan. During set up a small issue arose (nothing Dan was at fault for) which required workshop equipment, so Dan immediately returned to his shop with the bike, made the necessary adjustment and had the bike back with me by 10 the next morning. Overall, unbeatable service and I would recommend Dan and Edemo to anybody. And the bike has now done its first 100 miles. It is just great!

dave fishwick

06:46 29 Sep 20

Dan provides an amazing service, enormous enthusiasm for the product and great knowledge. Great advice and super efficient service, which goes well beyond the average.... and all with a permanent smile and super friendly manner. I can’t recommend it enough !!

Andrew Ginger

20:17 27 Sep 20

Our new excellent Riese & Muller bikes first trip around the Isle of Wight in a storm!Fortunately the weather improved for the next 2 days!Thanks Dan for all the advice & great service. Brilliant bikes.

Kelvin Rolf

09:14 26 Sep 20

I've been meaning to leave this review for a while. Dan's customer service and passion for eBikes is nothing short of excellent. If you're on the fence about an eBike, just do it, because they are the greatest invention since the light bulb and there is no better place to buy one from than Edemo. The level of expertise and after sales Dan will offer is second to none. Ps. Thanks for helping me with my chain!

Ian sutherland Cowley

15:24 20 Sep 20

Excellent service and advice, above and beyond

Adam Pinkstone

13:39 18 Sep 20

Great service, really knowledgeable.

Stephen Schlemmer

14:33 06 Sep 20

Many thanks to Dan Radford at Edemo electric bikes for a delightful purchase experience. The dealership is ideally located with immediate access to urban and rural, hilly and flat roads for a comprehensive road test. Dan’s advice on specification was excellent and after a shorter than expected wait for Riese u Müller to make my Tinker the pdi was good and the handover professional. From my experience you can buy from Edemo with confidence.

Fergus Payne

10:05 29 Aug 20

Excellent customer service, super friendly and really helpful. Answered all our questions delivered when we wanted the bike and pleasure to buy from. We have the best bike in the world and couldn’t be happier!

Raymond Mullins

16:08 20 Aug 20

ros mulhall

21:12 17 Aug 20

I have just bought a Riese and Müller Tinker Vario e bike from Dan at Edemo . He was very helpful , and patient with all my queries , and was very knowledgeable. I was able to try out several models , and felt under no pressure to make a decision .I don’t hesitate to recommend Dan , especially if you are new to e bikes . I felt in good hands .

twibble tibble

19:13 17 Aug 20

Five stars is not enough. The service I have received from Dan at Edemo has been exceptional!My first contact with Dan was via email. Dan replied promptly and gave a very detailed and thorough response and could not have been more helpful.When the bike was ordered and the deposit paid I received an email with a product code and delivery date. The bike was built and delivered on the promised dates. Dan very kindly delivered the bike to me in person and gave a detailed handover. There was a small issue with one of the bikes batteries which was not the fault of Dan. Dan rectified the issue very quickly and had the replacement battery couriered to me by one of his team lightning quick!I am delighted with my purchase and could not be happier with the service and care I have received. Dan genuinely cares about his products and customers and goes out of his way to provide a professional service. I would happily recommend Dan and Edemo bikes to anyone.Thank you Dan and family for a truly fantastic service. The bike and customer care have made my family and I very happy.

casper payne

14:24 17 Aug 20

Fantastic service and knowledge of electric bikes

Martin Slater

14:09 15 Aug 20

If you want to buy an R&M bike this is the place to go. Not only can you see the bike here, you can also try it too. Dan lives and breathes these machines and the service, delivery and set-up is first class and sets Edemo apart from other e-bike retailers. I would not hesitate to recommend to anyone interested in finding out more about these wonderful bikes!

Alison Carnwath

15:27 12 Aug 20

I had superb advice and service from Dan at Edemo. I would recommend him highly. A good entrepreneurial business and a personal touch.

Mike Fuller

12:51 07 Aug 20

Brilliant service all round from all involved. Would definitely recommend.

Kish SL

08:29 03 Aug 20

Great Reise & Muller bike and great service from the team at Edemo. A special thanks to Dan who gave great advice on the bike without any hard selling. A pleasure to deal with and would highly recommend.

Jim Gant

14:26 17 Apr 20

Amazing place with top quality bikes and super service. Dan was incredibly helpful. Can't recommend this place enough, just need to dig out that Gary Fisher video. ⭐️⭐️⭐️⭐️⭐️

alex Albu

14:38 18 Nov 19

Great service received from Dan/Edemo on buying ex-demonstrator e-bike/Nevo. What a lovely piece of german engineering at great value. Very knowledgeable and likeable shop owner/Dan who has set the bike up and explained all details to me. Looking forward to cycling this gorgeous machine.

C.S. Pattinson

17:07 22 Aug 19

Popped into edemo Ebikes, Nailsworth and got top class service from Dan! I had a demo ride on 3 R&M ebikes...all very impressive, stylish and very tempting!Thank you so much for all your advice and help Dan!Chris.

Joanna

22:10 07 Aug 19

Wow!! What a cool experience. I didn’t think I would have as much fun for the hours that we did out on the e-bikes. Really impressed with the ease of riding one of the rental bikes and at how far we travelled without loads of effort. I am now looking into how I can ditch the car and get an Edemo bike for my daily commute😀 Genuinely great shop set up, bike instruction and support and my husband and I look forward to coming back and planning another route soon......

Archie Powis

21:53 07 Aug 19

Great day on the rental bikes. Top quality service from Dan the owner including tuition on how to use the bikes and an organised route which factored in some great views and food stops. It was so easy using the bike modes to go up the hills and our 25 mile route was fantastic. Would definitely recommend as a great day out. Thanks again.

Bruce Porter

11:08 08 Jun 19

Just rented e bikes for the day. Very Friendly and knowledgable service - with top notch and well maintained e-bikes.Lots of suggested routes in the local area - avoiding main roads and using quiet side lanes.With E bikes, my son and I tackled 70km in the day with ease - and Bike batteries lasted us all day.

Jan Garaj

19:23 07 May 19

New shop, where you can hire almost brand new Riese & Müller electric bikes (my rented bike mileage was ~50 miles only). Those bikes are massive, modern, stylish and comfortable. Ideal for Cotswold hills.

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Ben Winfrey

 5/5

“A brilliant experience getting my Riese & Müller e-bike. I was able to arrange an extensive test ride of various models, and Dan was extremely capable and answered all my questions.”

Bob Cole

13:51 11 Oct 21

After looking around extensively and reading plus viewing many many YouTube reviews I decided on... EDEMO and the R&M brand as being the most suitable for my needs. In the first instances Dan’s information in YouTube form and also his very comprehensive briefing paper that you can download cleared up many points and doubts. After a brief chat on the phone I decided to visit his shop along with my partner to see and try out the bikes.Have to say his presentation and response to pre prepared questions was really professional, we weren’t rushed and got to try out a try a few bikes. This was the deciding set of factors for me. Someone who understood what he was selling and believes in his product. Conclusion was the Homage was ideal for me and my goals and leisure riding as a road bike (and trails) and fitness machine plus ! my partner elected for the Swing3 which I haven’t planned on, initially.The bikes were both factory orders and came through quicker that expected, and we soon had the technician AJ at our door delivery the bikes and going through the set up and checking the fit etc. Really helpful.Ok, R&M are expensive but I think they are value for money - you might save a bit by lowering the specification but I am glad I went with the ‘fully loaded’ version of the Homage. Riding at night is I have to say is a lot safer than my previous bikes.read more

Sree Kumar

17:08 08 Oct 21

Recently bought Reise and Muller Superdelite through Edemo cycles. Dan was excellent with his... advice and guidance. Took his Demo cycle twice (on different occasions) to experience the cycle. Really smooth and comfortable to ride. He went through my queries pragmatically and professionally. I ordered the cycle few weeks after, reading up further and going through my discussions with Dan. The cycle was delivered by his colleague AJ at my Home. Kept me updated on all aspects of delivery. Overall very professional and excellent service. Dan has also continued to keep in touch with advice and tips. I would certainly recommend R&M Superdellite, and Edemo for the experience. Have been using it on and off road- a truly different experience from usual electric cycles!! Thank you Dan & Co.!!read more

Steve Thornton

20:58 06 Oct 21

If you’re reading this then you are already quite a way on your journey into owing a Riese and... Müller bike. No doubt you’ve scoured the internet for info, shortlisted brands and watched umpteen videos just like I did this summer. Let me assist you by fast forwarding to the point where you’ve mentally committed to spending extremely serious money on a bicycle but now need the very best assistance to help you select the right machine, frame size, make comparisons, test ride alternative models, choose only the accessories you need and not the ones you don’t…..and to do all of that in the most friendly, stress free and informative environment where there is no such thing as a silly question, where you are actively encouraged to take another spin just to make sure, where you’ll meet a quite unique owner whose approach is to best understand what you need and help you separate that from what you think you want. And by that I mean Dan will not push the highest spec, most expensive machine at you at all. I made an 8 hour round trip to visit EDEMO from the North West and had a bunch of pre conceived ideas about what I wanted. I’m now the owner of a bespoke Nevo 3 that has been built to my exact spec, delivered to the door by the man who put it together (the wonderful AJ) and given the most comprehensive handover and all for no extra cost. In my experience this is a unique approach to sales and I can only wholeheartedly recommend that you make contact with Dan and take the trip to Nailsworth because quite frankly if you are serious about owning one of these amazing machines then don’t put your time, trust or hard earned cash into the hands of anyone else in the UK.Happy Riding!PS - one personal recommendation: when it comes to selecting which onboard computer display system to go for then choose the Nyon every time if funds allow - the built in GPS is a game changer and once paired with your smartphone and activated via a Bosch app it can also act as another form of lock for your very expensive machine by rendering the drivetrain inoperable once the display is removed and popped into your pocket or bag (effectively becoming an electronic key - there is a one off in app purchase fee of £7.99 for this - peanuts when you think what it might save you!!)read more

Paul Wilson

08:14 04 Oct 21

Fast, flexible, friendly and informed. I recently bought a Reiss und Muller bike via EDEMO and... they made it super easy, including bringing it to my house to make sure everything was customised to me. Its a meaningful investment in some fairly sophisticated kit, so the personalised experience gave me the confidence to press ahead knowing I could get help from experts. The bike is truly amazing - I've never ridden such a quality piece of kit before. And knowing I have a knowledgeable team behind my choice is reassuring.read more

Stinky Butt

15:23 03 Oct 21

Hi, just like to say what a great experience purchasing my supercharger 2 from Dan and his team at... Edemo, after ordering was kept informed upto the time of delivery, I went to pick up my bike from the shop, but Dan offers home delivery, that's not to say you bike is delivered in a big box for you to sort out, they will deliver it personally make sure your bike is how you want it and answer any questions you have, here's looking to clocking up the milesChrisread more

Ian Purves

09:29 29 Sep 21

What a fantastic service Dan is a star ... Bikes are fantastic as well!We have been taken by... surprise the difference eBikes make ... still doing loads of exercise (well you can choose) but no puffing up steep hillsread more

M G

21:25 21 Sep 21

Buying an electric bike can potentially be a major investment, which is why you want to deal with... people who are friendly, knowledgeable, sincere, honest and genuinely interested in giving you the best customer service and deal that they can. You also want to deal with people who are quick in returning calls and answering emails and finding answers to your questions. Dan and his team at Edemo electric bikes ticked all of those boxes. I’m glad I trusted my gut instinct and bought my bike through them, rather than my local dealer. Good customer service like this is unfortunately not always easy to find.read more

Mike Travis

09:21 19 Sep 21

Greg N

16:42 14 Sep 21

Managed the order and delivery of my Riese & Müller load 75. Great advice on “best spec” for my... needs, and keeping me informed throughout. Several delays by R&M (not EDEMO’s fault) but the team were very honest and open on expectations.read more

Deep Thought

10:33 09 Sep 21

Came across the EDEMO bike shop by chance, had been considering going electric for a while so went... in for more info. Dan was extremely helpful without being pushy, very knowledgeable and had a genuine enthusiasm for the bikes. Was offered a test ride (no pressure), very, very impressed and placed a deposit for a bike the next day. Unlike some bike outlets EDEMO actually provide support for their product, so if you do have any problems they can fix them. Safe to say you can buy with confidence...read more

John Ferrers Dunn

09:36 09 Sep 21

Having been encouraged by a friend to look at Riese and Muller bikes, I made contact with Edemo at... Nailsworth and arranged for a test ride. In brief the courtesy and help shown by Dan the owner and his colleagues possibly exceeded anything I have experienced in 50 years+ as an experienced chartered accountant and with knowledge of being fully involved in running businesses large and small. The test ride was good and the bike was personally delivered to my home by an experienced mechanic who spent around one and a half hours adjusting the settings and going through all the matters that were needed to explain everything about the bike to me. I have owned bikes for more than 70 years so I am not a novice and was able to ask about the things that were of interest to me. So altogether most impressive and satisfying. (The bike is pretty good to!) So strongly recommended if you are looking for a high quality machine with unbelievable service. I am very pleased with my purchase of the Tinker model.read more

Chris Daniels

15:56 03 Sep 21

Fiona MacEwan

14:37 26 Aug 21

Can’t rate EDEMO Bikes in Nailsworth highly enough! Superb service, no pressure to buy. Answered... my endless questions and helped me choose the right bike for me. I’m absolutely delighted with it!Thank you Dan, AJ and Jen.Ps. They they also deliver it at no extra cost - fully set up, ran through all the controls again, tweaked the handle bars and seat to give me the riding position I wanted and got me to test ride it again to ensure I was totally happy before leaving!read more

Anthony Mann

11:12 15 Aug 21

It was a bit of a drive to get to their shop, but well worth it. I got a very clear explanation of... what I needed to know, and a very useful test ride with no pressure on time. Dan was knowledgeable and helpful, and did not try to convince me that I needed more than I did in fact need. As a result of which I bought a bike from them almost immediately. It was delivered to me some significant distance from their premises a few days later (on a day of my choosing) and the mechanic who delivered it was pleasant, friendly, knowledgeable and helpful. He gave me a full introduction to the bike and set it up for my preferences, which basically took over half the morning. He did not leave until it was satisfactorily set up. First class service. I would not hesitate to recommend them to others. And the bike is great - all that I expected it to be.read more

Simon Toomer

08:25 13 Aug 21

Garth Deans

08:45 12 Aug 21

Great customer service. Great communication throughout entire process (from ordering to collection... of bike). Love my Tinker Vario. Big thanks to Dan, AJ & Jen. Still early days, but can’t fault the service received or the Bike itself. Would definitely recommend to anyone looking to get a Riese & Müller eBike!read more

Andrew Meyler

11:33 09 Aug 21

Dan and his team at EDEMO were really excellent, guiding me through the selection and purchase... process with expertise and care. My bike was delivered fully set-up and AJ (who made the drop-off) also provided a detailed explanation of all the bells and whistles ensuring I was immediately ready to go!read more

Geoff Williams

19:52 06 Aug 21

Excellent service from knowledgeable staff who know the products inside out. Highly recommended.

Matthew Stone

10:39 03 Aug 21

Fantastic experience, great staff! Bike was delivered and a full demo/runthrough of anything you... might want to know was given (I have had less thourough handovers with cars). They even helped me with setting up the saddle & pedals I use and made sure I understood and could ride the bike safely. 30 mins after finishing the handover I put the panniers on and left for a week long bike trip, thats how ready for action the bike arrived! The bike itself is fantastic and worth the price, it was easy to ride and is very stable (even with 35Kg extra load). I dont often review; but the service from Edemo was above and beyond anything I thought was possible, highly recommend!read more

Ian Webb

12:34 29 Jul 21

Although not my nearest Riese and Müller dealership, EDEMO have proven well worth the extra effort.... Dan is extremely knowledgeable and his enthusiasm is infectious. He set out to get me the bike that best suited my requirements with no hard sell whatsoever.The overall service I received was as good as you could possibly get, I was kept up to date about my bike and the actual delivery by EDEMO themselves was a complete bike, then set up to my preferences - no big box and do it yourself assembly which I much appreciated.I would not hesitate to highly recommend EDEMO to anyone who appreciates extremely good and highly professional service.read more

James Steynor

09:50 25 Jul 21

Dan is the owner and gives one great confidence in buying what is an expensive purchase. Delivery... was well managed and handover not rushed. I would definitely buy from them again.read more

Liz W

19:20 20 Jul 21

I have bought a gorgeous bike, pale blue with brown leather handle grips. Haven’t ridden a bike for... 30+ years, but it is so easy and the battery assistance on the hills is fabulous. Wonderful staff (Dan) so helpful and walked me through the whole thing. Great to know I can go back for help if I need it and servicing the bike to keep it tip top. Would highly recommend, for inexperienced like me to the very experienced cyclists.read more

Patrick Mills

14:10 19 Jul 21

We arranged to pick up our R&M bikes from Edemo Bristol and cycle back to Cirencester to give them... a go, the bikes performed really well and were a joy to ride. Jen and AJ in the Bristol shop were very helpful and we enjoyed a much needed cup of tea whilst AJ ran through each bike and helped set up my Nyon to pair with my phone so we could load our Komoot route for the ride back. Earlier on in the buying process we visited Dan in Nailsworth and test rode different models and Dan helped us through the numerous options before we placed our order which i then changed delaying the delivery date, my fault but you don't order a R&M bike everyday!read more

Paul Wilkins

15:00 14 Jul 21

We had visited EDemo a couple of years previously when first looking at eBikes. At that time we... thought that the Riese & Müller cycles we rather pricey. Having purchased lower priced (but still none the less expensive) eBikes we can now very much appreciate why Riese & Müller are that little bit more expensive. The build quality is excellent, the bikes are solid and inspire confident riding. The bike is now not just something for an occasional ride, it has now become an alternative method of transport around the local area.Dan at EDemo was extremely helpful and enthusiastic about the product and assisted us in choosing the correct cycles and configuration to create the orders. Riese & Müller are built to order. Of course, there is a little bit of a wait while your cycles are being built but once you have an order number, you can easily track where your cycle is in the manufacturing process.Once shipped, EDemo PDI the bikes and deliver them to you, AJ ensures that you know what all of the controls do and tweaks the settings to suit your riding style.As the old saying goes 'You get what you pay for'. I have to say, I'm not disappointed in the slightest and recommend eDemo wholeheartedly.read more

Kevin Green

15:41 08 Jul 21

Great service from start to finish from Dan, really knowledgeable about e-bikes and gave good... advice. Helped me to select the right bike for me as a replacement after my e-bike had been stolen. To top it all off the bike was available and delivered to my home in Wales in less than a week - Really impressed- well doneread more

Paul Flavell

13:34 07 Jul 21

I have been very pleased with the complete experience of purchasing my e-bike from Edemo. At each... stage of the process, I was talking with extremely knowledgeable and technically qualified professionals. Staff were very patient, understanding and very prompt in any form of correspondence.I have bought many leading makes of bikes (including e-bikes), however I have to say that my Riese & Muller Nevo 3 Vario, from an engineering point of view, is superior (I am an engineer) to anything I have bought before.I am extremely impressed by the amount of time which was devoted to helping me make the correct decision on the exact bike to buy because there are so many options to choose from.The delivery (which was some two weeks earlier than promised) was comprehensive. Each part of the bike was explained in detail to ensure safety, understanding of technical knowledge and complete satisfaction with the bike.I have no hesitation in recommending both Riese & Muller and Edemo to ensure complete satisfaction in making such an important purchase.read more

Louise Tickle

09:35 07 Jul 21

Super friendly service from Dan, who is incredibly well informed about all things electric-bike,... but does the very opposite of a hard sell. He just wants you to get the bike that works best for you, chats you through all the options, explains what it is you're paying for, and what the alternatives are - and I'm absolutely thrilled with the bike I bought.read more

Julie Andrews

12:36 05 Jul 21

Very pleased with my Nevo 3 delivered and set up for me by AJ who arrived on time and spent as long... as I needed to go through all the info and make sure I was happy with everything following a test ride.Prior to this I visited the shop and was impressed by Dan’s knowledge of all the Riese and Muller bikes and the opportunity to try them. Good communication throughout and a bonus was that my bike was available two weeks before the stated date. So far the Nevo is living up to my expectations, great to ride and easy to manage the technical bits.The only downside is that it’s so nice, I have to be much more security conscious than with my old bike!.read more

Hugo Korwaser

20:45 04 Jul 21

Bought a bike from EDEMO, ordered last year and delivered personally 4 months ago. Everything... great. Well looked after, all questions answered and kept informed at every step.Recommend EDEMO and the bike.read more

Stephen Wheeler

15:33 28 Jun 21

We are absolutely delighted with our new bikes from EDEMO. Dan’s advice, when we went to see him,... was excellent and invaluable. It was great to have lots of time to try a few different bikes and Dan gave us plenty of information and answered all our questions in a very friendly and professional way. He really knows Riese and Müller bikes. The bikes are all very different in how they ride and it is so important to get the right bike for the type of riding you are going to be doing and Dan’s expertise is brilliant to help you make the right decision.Jen’s emails were really informative and helpful.AJ was also great. He took real care and time to sort us out when he delivered the bikes and was brilliant to chat with. He really knows his stuff as well. It was also great to find out from AJ that the EDEMO workshop is in Paintworks in Bristol which we drive past regularly to visit the Grandchildren so that is a great location for us when we need support in the future. We feel certain that your after service care will be as good as your original sales care.EDEMO has a great team.We were also very impressed with the EDEMO website and how informative and helpful it was, which is what brought us to EDEMO in the first place, especially as these were the first electric bikes we have ever purchased..We are sure we will have questions as we get used to our new bikes and it is very reassuring to have your offer of support in the future.We will definitely check out your You Tube channel and have a look on Facebook.Thank you very much. We are very excited and looking forward to some new adventures.read more

Richard Weston

10:55 27 Jun 21

First class service from someone who knows his trade well. Answered all my questions and was really... patient. Even delivered my bike over 80 miles and went through all the technical details. Well done Danread more

Andy Tait

15:11 23 Jun 21

Very helpful, knowledgeable and willing to go the extra mile.

Roland Chambers

18:40 20 Jun 21

Dan and Jen were friendly, responsive and efficient. Now I've got a bike I love and a good feeling... that the people I bought it from are right there when I need them.read more

Tim De Bues

09:34 14 Jun 21

Stuart Davidson

10:16 13 Jun 21

Excellent company to deal with.professional, good customer service andwould recommend them.

Gerren Mayne

11:14 11 Jun 21

My quest for an e bike took to me various dealers all of whom wanted to sell me whatever stock they... had, or were about to receive. I finally met Dan and immediately the difference in customer experience was evident. I had the chance to try different models and the various options were explained in detail to me. The whole buying process was seamless and I was regularly updated with delivery dates. As I bought my bike for an adventure, I opted to pick it up (I was offered delivery to my home) from their Bristol store where I was given a full explanation of the bike and a really comprehensive fit. I then rode my new bike home via Bristol, Bath, the Kennet & Avon canal to my home in Wiltshire. I am delighted with the bike and have already recommended Dan and the team at Edemo to a number of colleagues and friends.read more

Hadrian Speight

15:37 06 Jun 21

Great service (and the very best bikes) from start to finish. Dan Radford was vey helpful and... knowledgable and allowed me to take test rides on the bikes of my choice. We were then able to select from all the options to get the bike that suited my specific needs, and sizing, even down to including non-standard items at my request. The ordering process was clear, smooth and prompt, and a few weeks after placing my order my bike was delivered to my door and set up for me on the spot. Throughout the process there was always some one ready and available to answer any queries I had. Brilliant service and wonderful products. I could say more but I’m off for a ride…read more

Ian Proffitt

12:34 04 Jun 21

Excellent service from ordering to hand over.Kept me updated on the progress of the bike and Jen... opened up the workshop for me to collect my bike on a Saturday.Thank you for your serviceread more

Lucy Mitchell

11:11 30 May 21

Ordering during COVID19 was made easier by video. Great advice. They made some changes for me at no... extra charge. The delivery was way. Comprehensive instructions given.read more

Big Ron

15:05 28 May 21

Thanks Dan and colleagues. Pleasant and helpful, service with a smile.Had the Ebike a week and... rides like a dream.See you around the hills😊read more

Ray Exton

15:34 20 May 21

Bought my first electric bike (Riese & Muller Homage) from this shop. Amazing service and very... helpful in selecting this model. Very satisfiedread more

Maudie Atkinson

14:17 15 May 21

Richard Erskine

08:24 07 May 21

Curious, I visited Edemo electric bikes and tried out some bikes. It was a revelation! I always... have loads of questions, and Dan is the ultimate geek but able to explain things in a clear way. He is really engaging and takes pride in finding the right bike amongst the fantastic range that Riese & Müller make (and can be customised) He isn't trying to sell a large fixed stock; it is a very personal service. I live in a hilly area and the eBike has flattened the hills, and I now can go places I would struggle to reach by car. I am retired and my wife and I scaled back to 1 car. After a year, my wife now also has got an eBike from Edemo, so we can go on jaunts together. These are high quality bikes that come at a price, but you really do get what you pay for. I would 100% recommend Dan and Edemo to anyone curious about getting a quality eBike, and needs expert advice without the hard sell.read more

Andrew Stephens

10:04 05 May 21

What a fantastic experience - Dan took me through everything I needed to know about purchasing the... bike - from frame size to colour and accessories - everything was mapped out including delivery dates and times , Dan personally delivered the bike himself and made sure that I knew all the features of the bike - The bike was just as Dan described perfect - Well done to Dan and his team -read more

Simon Jones

18:35 30 Apr 21

I was supplied with my best ever bike by Dan a rare commodity in that he is knowledgeable, helpful... and decent. The bike , a Delite mountain bike, really lives up to its name in that it is comfortable, robust and exciting to ride. I can’t recommend this shop highly enough.read more

Graham Crockford

12:45 24 Apr 21

Great bike with great no pressure sales. Highly recommend this dealer if looking for the best... (Reise and Muller) then go to the best.read more

Joss Marsh

07:24 21 Apr 21

Simply great service from Dan. He really spent the time going through everything both before and... after I bought the bike. Fantastic set of impeccably engineered bikes to choose from. Thoroughly recommend.read more

Rosie Dalton

12:58 20 Apr 21

Dan has been very helpful from the start. I had to order a bike as they had none in stock in my... size but it arrived really quickly. Dan brought it to my home and when through everything I needed to know. I'm having a few problems doing hill starts on the bike but Dan has been helpful with this too.read more

Albert Hall

11:36 18 Apr 21

We went to Dan for our fab R&M bikes because he delivers to your address and sets up the bike for... the rider. He arrived with the spotless bikes at a convenient time for us right on time. He was helpful and knowledgeable from the first contact.read more

jake Arnold-Forster

13:57 30 Mar 21

Dan was enthusiastic, knowledgeable and responsive. The bike is very good too.

Clive Reid

15:39 23 Mar 21

Dan was extremely diligent in assessing the best model match to meet my aspirations. I had to be... patient while the bike was built but I was regularly kept informed of progress and the final personal delivery and handover by Dan was superb. I live in the North of Scotland.read more

Anita Walker

15:48 20 Mar 21

Dan has a very professional and knowledgeable approach to reise and Muller's e bikes I myself... contacted him with my own thoughts to what I wanted and I visited his shop and further to a constructive discussion placed my order with him every step of the process was made so easy by him would recommend anyone sure or unsure to give him a call by the way load 75 Excellent Thanksread more

Sam Finney

18:29 18 Mar 21

I wish all companies had the same level of customer service as Dan and his team at Edemo. The whole... process from start to finish was awesome. Even after delivery they're always available to provide support, the how-to videos take it to the next level. A service truly befitting the great bikes from Riese & Muller. Now its time to clock up some major miles on my new Homage. If you're looking for a Riese and Muller, Dan is your man.read more

David Cope

16:46 09 Mar 21

I have just bought a Riese & Muller bike from Edemo Electric Bikes and have found their service to... be absolutely outstanding. Everything from my initial enquiry and placing the order to the delivery and after sales service has been first class. I was updated regularly as the progress my order and the bike was delivered to me ahead of schedule. Subsequent questions were answered promptly and with a real understanding of my needs. Dan's knowledge and experience of electric bikes is exceptional. I cannot rate EDEMO bikes highly enough! The summer is ahead and hopefully the Supercharger 2 GT Tourer will be racking up the miles - it is a joy to be riding a bike of real quality!read more

oscar burnett

15:41 05 Mar 21

first class experience buying our Riese and Muller bikes, excellent and informative website, with... great communication from Dan with regard to queries and follow-up.read more

Ian Crammond

19:21 17 Feb 21

Very happy with the excellent advice and service Dan provided throughout. Edemo is a small company... offering a friendly and professional service that I have no hesitation in recommending.read more

Caroline Tatham

22:20 07 Jan 21

Fantastic service from Edemo right upto and including delivery. Highly recomended. I love my new... bike and the whole process was made so much easier with the help and support I got from Edemo - thanks so much.read more

Tiggy Greenwood

08:56 25 Dec 20

A great start to new bike rides! Dan gave me good clear advice, without being at all pushy as well... as a chance to test ride.My bike is WONDERFUL! I used to ride a lot when I was younger, but since hitting my 60s I've been daunted by the hills. Now I'm riding all over the place again - off to do the shopping (20 minutes away) bringing parcels back in my pannier, or just for the joy of getting out, hills no problem.A huge thank you to Dan who made it all so easy and straightforward.read more

Jon Eskdale

13:08 18 Dec 20

Always very helpful and accomodating.If you are looking for a Riese & Muller bike - this is the... place to go.Visit the shop and you also get to enjoy a trip out to a lovely town in the Cotswold.read more

Michael Kemper

11:53 02 Dec 20

Fantastic service prior to purchase and, perhaps more importantly, also after sales. Example, once... I got my phenomenal Riese and Muller bike, I was unsure how to take off the rear wheel (in case of punctures), so asked. I was promised a video on how to do this, and the next day I didn’t receive 1 video, i received 4 (how to remove rear wheel, how to remove tyre, how to put the tyre back on and how to re-mount the rear wheel. Great stuff! I can recommend EDEMO whole heartedly!read more

Ben Winfrey

16:17 10 Nov 20

A brilliant experience getting my Riese & Müller e-bike. I was able to arrange an extensive test... ride of various models, and Dan was extremely capable and answered all my questions. He checked stock availability very quickly and stayed in touch through email all along. He was also never pushy, I guess he doesn’t need to be when the bikes are so good! He’s clearly a great enthusiast for the cause too. He took me through the whole bike when I collected it, including how-to’s on everything necessary. I would definitely recommend.read more

Brian English

14:45 12 Oct 20

Such a good experience from beginning to end, Dan gently guided me through the process of selecting... and purchasing my new Nevo3, delivered the bicycle in fine shape, and walked me through the features so well. So pleased!read more

Andrew Peters

16:20 05 Oct 20

I more or less had already decided what I wanted when I first spoke with Dan, but he took me... through all the options (with his very helpful views} and arranged a test ride, advised on size etc. When the bike arrived (a Delite GT Rohloff) it was immediately PDI'd and delivered to my home (60 miles away) personally by Dan. During set up a small issue arose (nothing Dan was at fault for) which required workshop equipment, so Dan immediately returned to his shop with the bike, made the necessary adjustment and had the bike back with me by 10 the next morning. Overall, unbeatable service and I would recommend Dan and Edemo to anybody. And the bike has now done its first 100 miles. It is just great!read more

dave fishwick

06:46 29 Sep 20

Dan provides an amazing service, enormous enthusiasm for the product and great knowledge. Great... advice and super efficient service, which goes well beyond the average.... and all with a permanent smile and super friendly manner. I can’t recommend it enough !!read more

Andrew Ginger

20:17 27 Sep 20

Our new excellent Riese & Muller bikes first trip around the Isle of Wight in a storm!Fortunately... the weather improved for the next 2 days!Thanks Dan for all the advice & great service. Brilliant bikes.read more

Kelvin Rolf

09:14 26 Sep 20

I've been meaning to leave this review for a while. Dan's customer service and passion for eBikes... is nothing short of excellent. If you're on the fence about an eBike, just do it, because they are the greatest invention since the light bulb and there is no better place to buy one from than Edemo. The level of expertise and after sales Dan will offer is second to none. Ps. Thanks for helping me with my chain!read more

Ian sutherland Cowley

15:24 20 Sep 20

Excellent service and advice, above and beyond

Adam Pinkstone

13:39 18 Sep 20

Great service, really knowledgeable.

Stephen Schlemmer

14:33 06 Sep 20

Many thanks to Dan Radford at Edemo electric bikes for a delightful purchase experience. The... dealership is ideally located with immediate access to urban and rural, hilly and flat roads for a comprehensive road test. Dan’s advice on specification was excellent and after a shorter than expected wait for Riese u Müller to make my Tinker the pdi was good and the handover professional. From my experience you can buy from Edemo with confidence.read more

Fergus Payne

10:05 29 Aug 20

Excellent customer service, super friendly and really helpful. Answered all our questions delivered... when we wanted the bike and pleasure to buy from. We have the best bike in the world and couldn’t be happier!read more

Raymond Mullins

16:08 20 Aug 20

ros mulhall

21:12 17 Aug 20

I have just bought a Riese and Müller Tinker Vario e bike from Dan at Edemo . He was very helpful ,... and patient with all my queries , and was very knowledgeable. I was able to try out several models , and felt under no pressure to make a decision .I don’t hesitate to recommend Dan , especially if you are new to e bikes . I felt in good hands .read more

twibble tibble

19:13 17 Aug 20

Five stars is not enough. The service I have received from Dan at Edemo has been exceptional!My... first contact with Dan was via email. Dan replied promptly and gave a very detailed and thorough response and could not have been more helpful.When the bike was ordered and the deposit paid I received an email with a product code and delivery date. The bike was built and delivered on the promised dates. Dan very kindly delivered the bike to me in person and gave a detailed handover. There was a small issue with one of the bikes batteries which was not the fault of Dan. Dan rectified the issue very quickly and had the replacement battery couriered to me by one of his team lightning quick!I am delighted with my purchase and could not be happier with the service and care I have received. Dan genuinely cares about his products and customers and goes out of his way to provide a professional service. I would happily recommend Dan and Edemo bikes to anyone.Thank you Dan and family for a truly fantastic service. The bike and customer care have made my family and I very happy.read more

casper payne

14:24 17 Aug 20

Fantastic service and knowledge of electric bikes

Martin Slater

14:09 15 Aug 20

If you want to buy an R&M bike this is the place to go. Not only can you see the bike here, you can... also try it too. Dan lives and breathes these machines and the service, delivery and set-up is first class and sets Edemo apart from other e-bike retailers. I would not hesitate to recommend to anyone interested in finding out more about these wonderful bikes!read more

Alison Carnwath

15:27 12 Aug 20

I had superb advice and service from Dan at Edemo. I would recommend him highly. A good... entrepreneurial business and a personal touch.read more

Mike Fuller

12:51 07 Aug 20

Brilliant service all round from all involved. Would definitely recommend.

Kish SL

08:29 03 Aug 20

Great Reise & Muller bike and great service from the team at Edemo. A special thanks to Dan who... gave great advice on the bike without any hard selling. A pleasure to deal with and would highly recommend.read more

Jim Gant

14:26 17 Apr 20

Amazing place with top quality bikes and super service. Dan was incredibly helpful. Can't... recommend this place enough, just need to dig out that Gary Fisher video. ⭐️⭐️⭐️⭐️⭐️read more

alex Albu

14:38 18 Nov 19

Great service received from Dan/Edemo on buying ex-demonstrator e-bike/Nevo. What a lovely piece of... german engineering at great value. Very knowledgeable and likeable shop owner/Dan who has set the bike up and explained all details to me. Looking forward to cycling this gorgeous machine.read more

C.S. Pattinson

17:07 22 Aug 19

Popped into edemo Ebikes, Nailsworth and got top class service from Dan! I had a demo ride on 3 R&M... ebikes...all very impressive, stylish and very tempting!Thank you so much for all your advice and help Dan!Chris.read more

Joanna

22:10 07 Aug 19

Wow!! What a cool experience. I didn’t think I would have as much fun for the hours that we did out... on the e-bikes. Really impressed with the ease of riding one of the rental bikes and at how far we travelled without loads of effort. I am now looking into how I can ditch the car and get an Edemo bike for my daily commute😀 Genuinely great shop set up, bike instruction and support and my husband and I look forward to coming back and planning another route soon......read more

Archie Powis

21:53 07 Aug 19

Great day on the rental bikes. Top quality service from Dan the owner including tuition on how to... use the bikes and an organised route which factored in some great views and food stops. It was so easy using the bike modes to go up the hills and our 25 mile route was fantastic. Would definitely recommend as a great day out. Thanks again.read more

Bruce Porter

11:08 08 Jun 19

Just rented e bikes for the day. Very Friendly and knowledgable service - with top notch and well... maintained e-bikes.Lots of suggested routes in the local area - avoiding main roads and using quiet side lanes.With E bikes, my son and I tackled 70km in the day with ease - and Bike batteries lasted us all day.read more

Jan Garaj

19:23 07 May 19

New shop, where you can hire almost brand new Riese & Müller electric bikes (my rented bike mileage... was ~50 miles only). Those bikes are massive, modern, stylish and comfortable. Ideal for Cotswold hills.read more

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